Gemstar Limousine Service

★★★☆☆
  • 28955 Pacific Coast Hwy, St: 210

    Malibu, CA 90265

    Map & Directions
  • 310-457-7307

About Gemstar Limousine Service

Hours
Daily, 24 hrs

Transportation & Storage

Transportation & Storage
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3.0 3
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.

Service Could not have been worse, they were extremely rude at the office. Avoid this company at all costs, and never use them for any type of transportation. They don't care about professionalism, taking care of people, or customer service in the slightest. When I asked to speak the owner was rudely told he would not take my call.

0
★☆☆☆☆

Service Could not have been worse, they were extremely rude at the office. Avoid this company at all costs, and never use them for any type of transportation. They don't care about professionalism, taking care of people, or customer service in the slightest. When I asked to speak the owner was rudely told he would not take my call.

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Gemstar Limousine is first class. We love their airport and meet and greet service as we travel frequently. GEMSTAR'S CARS ARE GORGEOUS!

Our experience has always been pleasant. They continue to exceed our expectations year after year. They specialize in airport service and now, they have gone GREEN!! My husband and I love that they have added a hybrid division.
Their rates are competitive and the service is outstanding. I highly recommend them!

5
★★★★★

Gemstar Limousine is first class. We love their airport and meet and greet service as we travel frequently. GEMSTAR'S CARS ARE GORGEOUS!

Our experience has always been pleasant. They continue to exceed our expectations year after year. They specialize in airport service and now, they have gone GREEN!! My husband and I love that they have added a hybrid division.
Their rates are competitive and the service is outstanding. I highly recommend them!

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I Used GEMSTAR Twice AND WAS SENT THE WRONG VEHICLE TWICE. I BOOKED A RESERVATION FOR MY GRADUATION AND REQUESTED FOR THE 2007 CADILLAC ESCALADE ESV WAS TOLD BY THE OWNER THEY HAD IT. WHEN I MADE MODIFICATIONS ON THE TIME I WAS TOLD THEY DIDNT HAVE THE EXACT VEHICLE I WANTED SO I CANCELLED. WHEN I TRIED USING THEM FOR AN AIRPORT PICKUP THE OWNER LISA PAPERNY-GRANT EMAILED ME BACK REFUSING TO SERVICE ME SINCE SHE CLAIMS I WAS A DIFFICULT CUSTOMER? HOW AM I DIFFICULT IF I NEVER GOT THE VEHICLE I REQUESTED FOR TWICE? THEIR STAFF DOES NOT KNOW WHAT FLEET THEY CARRY AND YOU WILL GET THE RUN AROUND. NEVER EVER USE GEMSTAR LIMO IN MALIBU THEY ARE THE WORST LIMO SERVICE THAT DO NOT CARE ABOUT THEIR CUSTOMERS. THEY FOCUS MORE ON QUANTITY OF SERVICE THEN THE QUALITY. DO NOT BOOK OR EVER CALL GEMSTAR LIMO TELL ALL YOUR FRIENDS AND PEOPLE IN THE ENTERTAINMENT INDUSTRY TO CANCEL THEIR RESERVATIONS OR CONTRACTS WITH GEMSTAR

3
★★★☆☆

I Used GEMSTAR Twice AND WAS SENT THE WRONG VEHICLE TWICE. I BOOKED A RESERVATION FOR MY GRADUATION AND REQUESTED FOR THE 2007 CADILLAC ESCALADE ESV WAS TOLD BY THE OWNER THEY HAD IT. WHEN I MADE MODIFICATIONS ON THE TIME I WAS TOLD THEY DIDNT HAVE THE EXACT VEHICLE I WANTED SO I CANCELLED. WHEN I TRIED USING THEM FOR AN AIRPORT PICKUP THE OWNER LISA PAPERNY-GRANT EMAILED ME BACK REFUSING TO SERVICE ME SINCE SHE CLAIMS I WAS A DIFFICULT CUSTOMER? HOW AM I DIFFICULT IF I NEVER GOT THE VEHICLE I REQUESTED FOR TWICE? THEIR STAFF DOES NOT KNOW WHAT FLEET THEY CARRY AND YOU WILL GET THE RUN AROUND. NEVER EVER USE GEMSTAR LIMO IN MALIBU THEY ARE THE WORST LIMO SERVICE THAT DO NOT CARE ABOUT THEIR CUSTOMERS. THEY FOCUS MORE ON QUANTITY OF SERVICE THEN THE QUALITY. DO NOT BOOK OR EVER CALL GEMSTAR LIMO TELL ALL YOUR FRIENDS AND PEOPLE IN THE ENTERTAINMENT INDUSTRY TO CANCEL THEIR RESERVATIONS OR CONTRACTS WITH GEMSTAR

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