Sport Chalet

★★★☆☆
  • 13455 Maxella Ave Ste 138

    Marina del Rey, CA 90292

    Map & Directions
  • 310-821-9400

About Sport Chalet

Categories
Hours
Mon - Fri, 10am - 9pm; Sat, 10am - 8pm; Sun, 11am - 6pm

Sports & Recreation

Sports & Recreation
More choices in Marina Del Rey:
Resultset_next

Marina Boat Rentals

13719 Fiji Way Marina Del Rey, CA

Resultset_next

Daniel's Bicycle Rentals-Sales

13737 Fiji Way Marina Del Rey, CA

3.2 5
Hi! Sign in to let us know how Sport Chalet was?
Write a Review
.

Is it me or does everyone that works in retail hate their job and perform poorly purposefully.

This place is no exception.

If the Sport Chalet owners knew how some employees are running their stores, they would flip.

3
★★★★★

Is it me or does everyone that works in retail hate their job and perform poorly purposefully.

This place is no exception.

If the Sport Chalet owners knew how some employees are running their stores, they would flip.

.

awesome selection of gear for every sport. a little pricy and not always organized, but carries quality sporting goods. good snowboard sales and outback gear. Great location in the marina.

4
★★★★☆

awesome selection of gear for every sport. a little pricy and not always organized, but carries quality sporting goods. good snowboard sales and outback gear. Great location in the marina.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Yes, the 2 story store is nice. The employees and service, however, are the WORST I've ever encountered in ANY retail environment. In particular, the shoe department, where I'd planned on splurging on a great pair of running shoes, had THE most idiotic "salespeople" (if you can call them that). The one employee on the floor was on the phone and even when I'm waving and saying "I need help" completely ignores me and continues to talk on the phone. This went on for over 10 minutes while I was waiting. And, he was just one of the winners I had to deal with. DO NOT BUY FROM SPORT CHALET. Instead, I found right around the corner, a great sports store called "Top To Top" on Lincoln. Found them on the internet and can't say enough good things about them. The service is night & day compared to SC. Spend your money at Top to Top. You won't be sorry.

0
★☆☆☆☆

Yes, the 2 story store is nice. The employees and service, however, are the WORST I've ever encountered in ANY retail environment. In particular, the shoe department, where I'd planned on splurging on a great pair of running shoes, had THE most idiotic "salespeople" (if you can call them that). The one employee on the floor was on the phone and even when I'm waving and saying "I need help" completely ignores me and continues to talk on the phone. This went on for over 10 minutes while I was waiting. And, he was just one of the winners I had to deal with. DO NOT BUY FROM SPORT CHALET. Instead, I found right around the corner, a great sports store called "Top To Top" on Lincoln. Found them on the internet and can't say enough good things about them. The service is night & day compared to SC. Spend your money at Top to Top. You won't be sorry.

Pros: if you enjoy painful service, go there

Cons: WORST PEOPLE & SERVICE!!!

.

Sport Chalet is okay if you know exactly what you want and precisely where it is. However, if you don't , the customer service is so embarassingly bad that you'll be lucky to find an employee on the floor who doesn't purposely avoid/ignore you. If you do finally snag a salesperson to ask them a question or direct you towards a product, I've found that they know very little about the product and almost always have to ask one or two of their other coworkers in order to formulate a minimally accurate response.

I have a Sports Chalet very near to my house and after a couple of frustrating attempts at going there to buy something as simple as cleats or pilates equipment, I will now drive down to Yoga studios in Santa Monica or the South Bay for soccer equipment!

Avoid the stress, find somewhere else if you plan on having any questions about the product they carry.

0
★☆☆☆☆

Sport Chalet is okay if you know exactly what you want and precisely where it is. However, if you don't , the customer service is so embarassingly bad that you'll be lucky to find an employee on the floor who doesn't purposely avoid/ignore you. If you do finally snag a salesperson to ask them a question or direct you towards a product, I've found that they know very little about the product and almost always have to ask one or two of their other coworkers in order to formulate a minimally accurate response.

I have a Sports Chalet very near to my house and after a couple of frustrating attempts at going there to buy something as simple as cleats or pilates equipment, I will now drive down to Yoga studios in Santa Monica or the South Bay for soccer equipment!

Avoid the stress, find somewhere else if you plan on having any questions about the product they carry.

.

A nice two story Sports Chalet. Everything you would need for just about any outdoor activity. I usually research my items at REI and then purchase them at Sports Chalet, where they are almost always cheaper.

2
★★★★☆

A nice two story Sports Chalet. Everything you would need for just about any outdoor activity. I usually research my items at REI and then purchase them at Sports Chalet, where they are almost always cheaper.

Pros: Good Selection

 

Wait, you're the expert.

If you've been to or used Sport Chalet, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review