Thompson Building Materials-Fontana

★★★☆☆
  • 11027 Cherry Ave

    Fontana, CA 92337

    Map & Directions
  • 909-350-3000

About Thompson Building Materials-Fontana

Home & Garden

Home & Garden
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Huge place, lots to look at. VERY expensive. They have several locations, but can't seem to beat the prices found at Double Ds in Norco on aggregate. Also more expensive than Lowe's or even Home Depot. Brick, fountains, etc. are also more expensive. One would think with their quantity buying, they could beat the small town guys. Cheaper to shop locally.

Problem with service here, as well. Unless you're looking to spend $50,000 for massive project, regular homeowners are ignored or dealt with in a "you're wasting my time" attitude - both on the phone (abrupt, clipped tones), and in person.

1
★☆☆☆☆

Huge place, lots to look at. VERY expensive. They have several locations, but can't seem to beat the prices found at Double Ds in Norco on aggregate. Also more expensive than Lowe's or even Home Depot. Brick, fountains, etc. are also more expensive. One would think with their quantity buying, they could beat the small town guys. Cheaper to shop locally.

Problem with service here, as well. Unless you're looking to spend $50,000 for massive project, regular homeowners are ignored or dealt with in a "you're wasting my time" attitude - both on the phone (abrupt, clipped tones), and in person.

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I have shopped at Thompsons in Orange for many years, but the store in Fontana beats them all. I am happy with the service I get and the garden center has great prices and friendly people. I send my customers there and they always thank me for sending them to such a great place to pick out materials.

5
★★★★★

I have shopped at Thompsons in Orange for many years, but the store in Fontana beats them all. I am happy with the service I get and the garden center has great prices and friendly people. I send my customers there and they always thank me for sending them to such a great place to pick out materials.

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This is a wonderful place to get ideas. If they had problems in the past they seem to be resolving them. I find the staff (garden center) helpful and full of ideas. I know the pricing is great,so what more can I say, but a wonderful destination point.

4
★★★★☆

This is a wonderful place to get ideas. If they had problems in the past they seem to be resolving them. I find the staff (garden center) helpful and full of ideas. I know the pricing is great,so what more can I say, but a wonderful destination point.

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The short of it - the inside staff is great, the outside garden staff is horrible!
1.We bought brick for a fireplace. The inside staff was knowledgeable and helpful. The people that take you out to look at the brick were okay.
2. We went back to buy some small yard statues. The manager in the garden area was rude and not helpful. They get the lowest rating possible!

1
★☆☆☆☆

The short of it - the inside staff is great, the outside garden staff is horrible!
1.We bought brick for a fireplace. The inside staff was knowledgeable and helpful. The people that take you out to look at the brick were okay.
2. We went back to buy some small yard statues. The manager in the garden area was rude and not helpful. They get the lowest rating possible!

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I love this place. They have building materials, water fountains and different pottery available. Plants for landscaping and BBq grills.
They have some wonderful displays to give you ideas.
Highly recommend.

4
★★★★☆

I love this place. They have building materials, water fountains and different pottery available. Plants for landscaping and BBq grills.
They have some wonderful displays to give you ideas.
Highly recommend.

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We needed to find outdoor stones and look for water fountains and we were told by a friend of this place. When we got there we found everything on our own. No one came to offer any help the whole time we were there. We had many questions and had to look for someone to help. When we finally found someone he took us on a cart to the mason area where there were a lot of outdoor stones. He left and never came back. We couldn't believe the lack of service. We would not ever go back.

2
★★☆☆☆

We needed to find outdoor stones and look for water fountains and we were told by a friend of this place. When we got there we found everything on our own. No one came to offer any help the whole time we were there. We had many questions and had to look for someone to help. When we finally found someone he took us on a cart to the mason area where there were a lot of outdoor stones. He left and never came back. We couldn't believe the lack of service. We would not ever go back.

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We are currently working on our back yard landscaping. We went to this place for fill dirt, topsoil, flowers and trees. This place is humongous, compared to your home depot garden center. Prices are quite okay, unexpectedly from a non-chain business. The only con is finding the help may take some time. Once you find them, they help you all the way.

PROS: selection, reasonable prices, knowledgable staff
CONS: finding help takes long

4
★★★★☆

We are currently working on our back yard landscaping. We went to this place for fill dirt, topsoil, flowers and trees. This place is humongous, compared to your home depot garden center. Prices are quite okay, unexpectedly from a non-chain business. The only con is finding the help may take some time. Once you find them, they help you all the way.

PROS: selection, reasonable prices, knowledgable staff
CONS: finding help takes long

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