Animal Friends Of The Valleys

★★★★★
  • 33751 Mission Trl

    Wildomar, CA 92595

    Map & Directions
  • 951-471-8344

About Animal Friends Of The Valleys

Details
Hours
Mon - Sat, 10am - 4pm; Wed, 10am - 7pm; Sun, closed
Reservations
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Pets & Animals

Pets & Animals
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Animal Friends Of The Valleys

33751 Mission Trl Wildomar, CA

5 6
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.

Over a month ago I had to put down 2 of my loyal hairy babies, Nellie and Stinkey. I knew for a long while that the time was here as the quality of life wasn't was no longer acceptable for them' they deserved better!\r
\r
What a hard

3
★★★★★

Over a month ago I had to put down 2 of my loyal hairy babies, Nellie and Stinkey. I knew for a long while that the time was here as the quality of life wasn't was no longer acceptable for them' they deserved better!\r
\r
What a hard

.

I have been to this shelter many many times. They are always patient and kind with me and my children. When considering a dog adoption if you already have a dog, they will let you bring in your dog for a meet and greet. I highly and

3
★★★★★

I have been to this shelter many many times. They are always patient and kind with me and my children. When considering a dog adoption if you already have a dog, they will let you bring in your dog for a meet and greet. I highly and

.

The staff who care for the animals were all very friendly and helpful while we found and spent about an hour bonding with a dog that we fell in love with. After deciding she was the one, we were directed to the front to complete the adoption process. This is when we went from bad to worse...

The computers were down (understandable) so we waited for about an hour for them to come back up - at 3:30, they were still not up so they suggested we come back the next morning (Saturday) for the adoption (there was some paperwork we could have filled out then, but they did not mention that).

Came back the next morning - filled out the paperwork - and were told there had to be a yard check made (which was normally done while we waited). If we had been given the paperwork the day before to fill out, this step could have already been accomplished. The person helping us went over to a gentleman whom she said did the yard check to have it done. They then said she would have to be spayed before we could take her home; this was to be done on Monday and we could pick her up on Tuesday - no problem - paid our fees - got the whole happy adoption announcement - received her collar and tag - were thrilled and left with high expectations.

Note that in the paperwork, they ask what type of fence and how high it was - I entered block wall and 3 feet high - nothing was said about it. Saturday and Sunday went by with us preparing for our dog's homecoming, buying food, toys, leash, bed, etc. Monday at 11:30 am, we received a call that said our fence was not high enough and we could not get a dog (not just this dog, but any dog) and suggested we get a cat. I told her I was not interested in a cat, was very upset that she said we could not get any dog. I asked about a refund and was told they hold it for six months in case we find something else we wanted. She had just said we could not get a dog and we didn't want a cat. I didn't understand since she was to be an indoor dog that we would be taking out on the leash for outdoor visits. Certainly people in apartments with no yard are able to have dogs.

Went back to the shelter and asked to talk to someone in charge (very much upset by this time). Spoke to the person in charge who said this particular dog had high energy and would most certainly jump the fence. After more conversation, she relented, but asked that we not let her out in the yard without being tied up. I would never tie a dog in the yard - when we play she is on a long leash so she can run - with us there. The rest of the time she is indoors.

All of this could have been avoided if , something had been said up front about the height of the fence; the yard check had been done early on (as it should have), and someone had talked to us about their concerns instead of making an arbitrary decision. We love our dog and she is quite happy, but I think the staff needs a little more training in their procedures.

2
★★☆☆☆

The staff who care for the animals were all very friendly and helpful while we found and spent about an hour bonding with a dog that we fell in love with. After deciding she was the one, we were directed to the front to complete the adoption process. This is when we went from bad to worse...

The computers were down (understandable) so we waited for about an hour for them to come back up - at 3:30, they were still not up so they suggested we come back the next morning (Saturday) for the adoption (there was some paperwork we could have filled out then, but they did not mention that).

Came back the next morning - filled out the paperwork - and were told there had to be a yard check made (which was normally done while we waited). If we had been given the paperwork the day before to fill out, this step could have already been accomplished. The person helping us went over to a gentleman whom she said did the yard check to have it done. They then said she would have to be spayed before we could take her home; this was to be done on Monday and we could pick her up on Tuesday - no problem - paid our fees - got the whole happy adoption announcement - received her collar and tag - were thrilled and left with high expectations.

Note that in the paperwork, they ask what type of fence and how high it was - I entered block wall and 3 feet high - nothing was said about it. Saturday and Sunday went by with us preparing for our dog's homecoming, buying food, toys, leash, bed, etc. Monday at 11:30 am, we received a call that said our fence was not high enough and we could not get a dog (not just this dog, but any dog) and suggested we get a cat. I told her I was not interested in a cat, was very upset that she said we could not get any dog. I asked about a refund and was told they hold it for six months in case we find something else we wanted. She had just said we could not get a dog and we didn't want a cat. I didn't understand since she was to be an indoor dog that we would be taking out on the leash for outdoor visits. Certainly people in apartments with no yard are able to have dogs.

Went back to the shelter and asked to talk to someone in charge (very much upset by this time). Spoke to the person in charge who said this particular dog had high energy and would most certainly jump the fence. After more conversation, she relented, but asked that we not let her out in the yard without being tied up. I would never tie a dog in the yard - when we play she is on a long leash so she can run - with us there. The rest of the time she is indoors.

All of this could have been avoided if , something had been said up front about the height of the fence; the yard check had been done early on (as it should have), and someone had talked to us about their concerns instead of making an arbitrary decision. We love our dog and she is quite happy, but I think the staff needs a little more training in their procedures.

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.

This is a HIGH Kill Shelter!
You obviously don't have dogs.
We were interested in a pit bull. The worker told us since we're a family, their policy is "No Pit Bull's can be adopted out to families with children or other pets."
A friend

3
★★★★★

This is a HIGH Kill Shelter!
You obviously don't have dogs.
We were interested in a pit bull. The worker told us since we're a family, their policy is "No Pit Bull's can be adopted out to families with children or other pets."
A friend

.

Recently I took my two kitties to the shelter. It was necessary because of my health issues. They were the kindest and most considerate people to me. They knew how very difficult this was for me to give up my Sonny and Tiger. I was able to

3
★★★★★

Recently I took my two kitties to the shelter. It was necessary because of my health issues. They were the kindest and most considerate people to me. They knew how very difficult this was for me to give up my Sonny and Tiger. I was able to

.

they really do their best with the facilities they have to take the best care of all the animals they can. Unfortunately in this area, alot of people abandon their family pets or abuse them. Friends of the Animals also sponsors a reduced fee shot clinic that is INVALUABLE for not only my family, but many others as well.

5
★★★★★

they really do their best with the facilities they have to take the best care of all the animals they can. Unfortunately in this area, alot of people abandon their family pets or abuse them. Friends of the Animals also sponsors a reduced fee shot clinic that is INVALUABLE for not only my family, but many others as well.

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