Norman Taylor & Associates

★★★★★
Auto Recalls, Breach of Warranty, Common Vehicle Defects, RV / Motorhome Lemons, Used-Car Lemons
  • 425 West Broadway Suite 220

    Glendale, CA 91204

    Map & Directions
  • 818-244-3905

About Norman Taylor & Associates

Categories
  • Attorneys
  • Legal Services
Hours
M-F 8:30am-5:30pm, Sa-Su Closed

Attorneys & Legal Services

Attorneys & Legal Services
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Dealing with the "" lemon law"" can be confusing. The way this firm deals with their clients is to send form letter after form on what the process is. Yes the manufacturer took my car back but with Norman Taylor's associates'.......nothing is painless. \r
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0
★☆☆☆☆

Dealing with the "" lemon law"" can be confusing. The way this firm deals with their clients is to send form letter after form on what the process is. Yes the manufacturer took my car back but with Norman Taylor's associates'.......nothing is painless. \r
\r

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Very professional and efficient in handling the matter. The staff was extremly courteous and listened to my concerns.

2
★★★★★

Very professional and efficient in handling the matter. The staff was extremly courteous and listened to my concerns.

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They were very helpful with my 2011 Ford Fusion Lemon Law case and walked me throught the process and gave me the idea to write a final demand letter for which got my car bought back! Very good with follow through and knowledgable.

2
★★★★★

They were very helpful with my 2011 Ford Fusion Lemon Law case and walked me throught the process and gave me the idea to write a final demand letter for which got my car bought back! Very good with follow through and knowledgable.

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Amazing Experience!! Super nice staff, quick service, and always available via email (which was convenient for me).

2
★★★★★

Amazing Experience!! Super nice staff, quick service, and always available via email (which was convenient for me).

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I'm not one to hire an attorney for anything, but my car problems were just ridiculous. With a 9 month old baby and another baby on the way, I felt nervous driving my lemon vehicle around. I finally decided to call an attorney.

When I spoke with one of the representatives about my case he was very friendly and very informative. He answered all of my questions thoroughly and made me feel very safe in hiring them.

Throughout the entire process I was treated as if I was the only customer. My calls were returned promptly and questions were always answered in an efficient and timely manner. I highly HIGHLY recommend this office to anyone having difficulties with their car.

Sincerely,

Happy with her service.

2
★★★★★

I'm not one to hire an attorney for anything, but my car problems were just ridiculous. With a 9 month old baby and another baby on the way, I felt nervous driving my lemon vehicle around. I finally decided to call an attorney.

When I spoke with one of the representatives about my case he was very friendly and very informative. He answered all of my questions thoroughly and made me feel very safe in hiring them.

Throughout the entire process I was treated as if I was the only customer. My calls were returned promptly and questions were always answered in an efficient and timely manner. I highly HIGHLY recommend this office to anyone having difficulties with their car.

Sincerely,

Happy with her service.

.

My car was an utter nightmare, but Norman Taylor&Associates got it bought back by the manufacturer quickly and easily. All the folks there are friendly and helpful and communicative. I highly recommend them.

2
★★★★★

My car was an utter nightmare, but Norman Taylor&Associates got it bought back by the manufacturer quickly and easily. All the folks there are friendly and helpful and communicative. I highly recommend them.

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I contacted various firms when looking into the lemon law. Norman Taylor&Associates was honest, straightforward, and didn't promise me the moon and stars. They were very grounded.

They understood my situation and made sure I understood the process. At first I went through an out of court process and the manufacturer didn't offer anything. I was very disappointed that the manufacturer wouldn't take responsibility. My car was giving me way too many problems and I was tired of putting up with the dealer.

Luckily, the firm felt I had a strong enough case to proceed and stood by my side. I let them handle it. I was nervous at first, but they made sure I was informed every step of the way and all of my questions were handled promptly. We filed a lawsuit and we were able to come to a settlement that I was VERY happy with.

Thank you Norman Taylor and Associates for being professional and efficient.

2
★★★★★

I contacted various firms when looking into the lemon law. Norman Taylor&Associates was honest, straightforward, and didn't promise me the moon and stars. They were very grounded.

They understood my situation and made sure I understood the process. At first I went through an out of court process and the manufacturer didn't offer anything. I was very disappointed that the manufacturer wouldn't take responsibility. My car was giving me way too many problems and I was tired of putting up with the dealer.

Luckily, the firm felt I had a strong enough case to proceed and stood by my side. I let them handle it. I was nervous at first, but they made sure I was informed every step of the way and all of my questions were handled promptly. We filed a lawsuit and we were able to come to a settlement that I was VERY happy with.

Thank you Norman Taylor and Associates for being professional and efficient.

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We had the worst experience ever. We are very disappointed in the way that Norman&Taylor handled our matter. Norman&Taylor after reviewing our paperwork advised us that we had a great case against Mercedes. After reading their demand letter, I was in shock. The letter was a boilerplate and did not include any of the facts and problems that we were having. Of course, Mercedes denied their request to buy back the car. After they advised us of the same, and we told them to go ahead with the case and file a lawsuit, they never advised us of what else we could do. We didn't even get any response from Mr. Taylor until we told one of his employees that we were going to complain to the State Bar. Mr. Taylor emailed me 10 days after our rejection of our offfer and advised us that they cannot previal in litigation. That is after they had reviewed our file in its entirety and told us that we had a good case. I don't recommend them and I will file a complaint against them.

0
★☆☆☆☆

We had the worst experience ever. We are very disappointed in the way that Norman&Taylor handled our matter. Norman&Taylor after reviewing our paperwork advised us that we had a great case against Mercedes. After reading their demand letter, I was in shock. The letter was a boilerplate and did not include any of the facts and problems that we were having. Of course, Mercedes denied their request to buy back the car. After they advised us of the same, and we told them to go ahead with the case and file a lawsuit, they never advised us of what else we could do. We didn't even get any response from Mr. Taylor until we told one of his employees that we were going to complain to the State Bar. Mr. Taylor emailed me 10 days after our rejection of our offfer and advised us that they cannot previal in litigation. That is after they had reviewed our file in its entirety and told us that we had a good case. I don't recommend them and I will file a complaint against them.

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Just want to say they are great. At times its hard to find genuwine help. Every time I call their office, Helen is always available to help. I never received such great service, and actually gave me the chance to ask my quuestions. Helen is the best and I will recommend her and the law office to anyone. Trust me go with Norman Taylos and Associates.

2
★★★★★

Just want to say they are great. At times its hard to find genuwine help. Every time I call their office, Helen is always available to help. I never received such great service, and actually gave me the chance to ask my quuestions. Helen is the best and I will recommend her and the law office to anyone. Trust me go with Norman Taylos and Associates.

Pros: Always availble to answere Questions

Cons: Nope

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The staff at Norman Taylor and assoc...are the lemon law experts ... Laura makes everything smooth and Graydon puts the manufacturer in their place....I couldn't reccomend a more reliable, proffesional law firm its as if they not only wrote the book on lemon laws but they read the book too....thanks for all the hard work

2
★★★★★

The staff at Norman Taylor and assoc...are the lemon law experts ... Laura makes everything smooth and Graydon puts the manufacturer in their place....I couldn't reccomend a more reliable, proffesional law firm its as if they not only wrote the book on lemon laws but they read the book too....thanks for all the hard work

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Norman Taylor's Associates all did what they said they could and would do. After what looked like a hopeless situation - I had a Lemon I could not drive, trade or sell and GMC would not work with me. Norman Taylor's Prelitigation letters (2 of them) got results! GMC repurchased the car and a settlement was very agreeably reached thanks to Norman Taylor and his Associates. Anyone who is looking for help with a Lemon, need look no further then this admirable office.

2
★★★★★

Norman Taylor's Associates all did what they said they could and would do. After what looked like a hopeless situation - I had a Lemon I could not drive, trade or sell and GMC would not work with me. Norman Taylor's Prelitigation letters (2 of them) got results! GMC repurchased the car and a settlement was very agreeably reached thanks to Norman Taylor and his Associates. Anyone who is looking for help with a Lemon, need look no further then this admirable office.

Pros: Wrote California's Lemon Law

Cons: No Cons

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This law office settled my case in a timely manner. They are a wonderful staff to work with and I would recommend this office for any lemon law needs. Thanks Norman Taylor&Associates.

2
★★★★★

This law office settled my case in a timely manner. They are a wonderful staff to work with and I would recommend this office for any lemon law needs. Thanks Norman Taylor&Associates.

Pros: Friendly Staff, Gets the job done

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After consulting with four different firms and being turned down by two of them a friend of mine highly recommended Norman Taylor and Associates. Frankly I went with low expectations but after my interview with them I felt more comfortable. They're proffesionals were very understanding about my situation they helped me to settle with a very tough dealership. They delivered excellent results and I got well compensated. I would highly recommend them to any friends or relatives if they should ever have any legal issue with their vehicle. Norman Taylor&Associates will help them resolve their problems fast and effectively.

2
★★★★★

After consulting with four different firms and being turned down by two of them a friend of mine highly recommended Norman Taylor and Associates. Frankly I went with low expectations but after my interview with them I felt more comfortable. They're proffesionals were very understanding about my situation they helped me to settle with a very tough dealership. They delivered excellent results and I got well compensated. I would highly recommend them to any friends or relatives if they should ever have any legal issue with their vehicle. Norman Taylor&Associates will help them resolve their problems fast and effectively.

Pros: Fast

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Overall, I was very pleased with their service. They were very attentive. They provided very good service. They made a very bad situation a good one.

2
★★★★★

Overall, I was very pleased with their service. They were very attentive. They provided very good service. They made a very bad situation a good one.

.

Service was fantabulous! Norman Taylor&Associates settled my case for cash to compensate for all my inconveniences, which I may be able to use to purchase an extended service contract in case my vehicle continues acting up! The associates at Norman Taylor are absolutely great! They followed up with me on a continuous basis and I can honestly say that all my needs were met. I would definitely recommend them to ALL my friends and relatives.

2
★★★★★

Service was fantabulous! Norman Taylor&Associates settled my case for cash to compensate for all my inconveniences, which I may be able to use to purchase an extended service contract in case my vehicle continues acting up! The associates at Norman Taylor are absolutely great! They followed up with me on a continuous basis and I can honestly say that all my needs were met. I would definitely recommend them to ALL my friends and relatives.

Pros: Easy, fast and convenient

Cons: None that I can think of...

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I consult and train car dealers for a living but was unprepared for how the manufacture would treat me as a repeat consumer. Two times now in 4 years Norman Taylor and assosiates have delivered results and got the manufacture to buy back a very defective vehicle from me. One car and one motorcycle. I am completely impressed with their professional approach and results. They are the best. I would recommend them to anyone. I did nothing but sign an agreement and stand back. Very Impressive organization.

2
★★★★★

I consult and train car dealers for a living but was unprepared for how the manufacture would treat me as a repeat consumer. Two times now in 4 years Norman Taylor and assosiates have delivered results and got the manufacture to buy back a very defective vehicle from me. One car and one motorcycle. I am completely impressed with their professional approach and results. They are the best. I would recommend them to anyone. I did nothing but sign an agreement and stand back. Very Impressive organization.

Pros: they handle it start to finish

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I purchased my luxury midsize for $50k plus out from the dealer's door. almost immediately Irealized that the climate control didn't work and the adaptive cruise control had a mind of its own, frequently putting me in dangerous situations while inexplicably cutting out or speeding up way beyond the set speeds. The dealer kept assuring me that the problems were either fixed or resolved but the problems continued unabated. Although the dealer seemed to have paid lip service upon first hand experience of the issues, nevertheless, nothing was done until the day I tuned in the car! My contacts with the manufacturer were reminiscent of talking to a wall. After about two years of this I had enough and was referred by a friend to Norman Taylor And Associates. I must say that the experience with this firm was a bright ray of sunshine in an otherwise dreary experience. I found the associates to be very helpful in clarifying the law to me as it related to my situation and ovarall I rate their patience and courtesy with an A+. The case was eventually settled out of court on terms that exceeded my expectations and I must say that my new car is delivering all the luxuries , driving pleasure and more that I expected but didn't get with my LEMON.

2
★★★★★

I purchased my luxury midsize for $50k plus out from the dealer's door. almost immediately Irealized that the climate control didn't work and the adaptive cruise control had a mind of its own, frequently putting me in dangerous situations while inexplicably cutting out or speeding up way beyond the set speeds. The dealer kept assuring me that the problems were either fixed or resolved but the problems continued unabated. Although the dealer seemed to have paid lip service upon first hand experience of the issues, nevertheless, nothing was done until the day I tuned in the car! My contacts with the manufacturer were reminiscent of talking to a wall. After about two years of this I had enough and was referred by a friend to Norman Taylor And Associates. I must say that the experience with this firm was a bright ray of sunshine in an otherwise dreary experience. I found the associates to be very helpful in clarifying the law to me as it related to my situation and ovarall I rate their patience and courtesy with an A+. The case was eventually settled out of court on terms that exceeded my expectations and I must say that my new car is delivering all the luxuries , driving pleasure and more that I expected but didn't get with my LEMON.

Pros: They really know their busienss.

Cons: Can't think of anything

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This firm did exactly what they said they would do, which is what I expect from any professional. They told me what to expect, they told me the expected timeframe, and they understood why my car was a lemon. Make sure you do your homework first. Get all of your papers together, get all of your dates in order, and write out a logical narrative before you send your documents to them. This will help both you and the attorneys at Norman Taylor understand the specifics of your case. If you are well organized and your story is supported by the repair paperwork, these guys will get the job done. Remember, help them help you!\r
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DO NOT expect them to call you to chit-chat about your case, they are all business and they are good! They make their money by selecting good cases and doing only what is necessary to get the best results. \r
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I turned in a Cadillac STS because of electrical problems and they completely undestood my case.\r
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I wholly recommend these guys.

2
★★★★★

This firm did exactly what they said they would do, which is what I expect from any professional. They told me what to expect, they told me the expected timeframe, and they understood why my car was a lemon. Make sure you do your homework first. Get all of your papers together, get all of your dates in order, and write out a logical narrative before you send your documents to them. This will help both you and the attorneys at Norman Taylor understand the specifics of your case. If you are well organized and your story is supported by the repair paperwork, these guys will get the job done. Remember, help them help you!\r
\r
DO NOT expect them to call you to chit-chat about your case, they are all business and they are good! They make their money by selecting good cases and doing only what is necessary to get the best results. \r
\r
I turned in a Cadillac STS because of electrical problems and they completely undestood my case.\r
\r
I wholly recommend these guys.

Pros: Efficient and technically competent

Message from Norman Taylor & Associates

More about Norman Taylor & Associates

Since 1987, Norman Taylor & Associates has been devoted to representing the rights of consumers throughout California. Over the years, their legal team has handled more than 10,000 cases involving lemon law issues. Their attorneys are well-versed in the laws surrounding these cases and know how to craft compelling claims. They even wrote the book on California’s lemon law and have been successful in recovering more than $100 million for consumers dealing with such matters. When you need a strong, seasoned, and knowledgeable advocate in your corner, be sure to call on them. They are prepared to handle a range of consumer violation cases. Reach out to them today at (888) 449-7639.

 

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