Sears

★★☆☆☆
Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, and electronics. With the latest in mens, womens and kids fashion and beauty products, the whole family will look great. Sign up to be a ShopYourWay Member to earn points and save more on everything you love.
  • 565 Broadway

    Chula Vista, CA 91910

    Map & Directions
  • 619-585-2200

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9-1/2 months and 11, 400 miles ago SEARS did a complete brake job on my truck.\n\nALL PARTS AND LABOR WERE THEN GUARANTEED THROUGH THEIR WARRANTY FOR 18 MONTHS OR 18,000 MILES.\n\nThe pads failed and destroyed the brake rotors that SEARS had worked on before. SEARS wanted $600 to now do the job that was supposed to be under warranty.\n\nI was visibly upset, so they dropped the price to just under $500\n\nStill upset, SEARS dropped the job to $400.\n\nDishonest to try and charge at first a high price for work that is under warranty and then drop it twice to still see if you will pay to have the job done.\n\nI will repair somewhere else and have SEARS pay for it in small claims along with all my time and effort spent on this matter. Wasted my time and hard earned money getting it repaired at SEARS and thinking their warranty would be honored...well, honorably.

0
★☆☆☆☆

9-1/2 months and 11, 400 miles ago SEARS did a complete brake job on my truck.\n\nALL PARTS AND LABOR WERE THEN GUARANTEED THROUGH THEIR WARRANTY FOR 18 MONTHS OR 18,000 MILES.\n\nThe pads failed and destroyed the brake rotors that SEARS had worked on before. SEARS wanted $600 to now do the job that was supposed to be under warranty.\n\nI was visibly upset, so they dropped the price to just under $500\n\nStill upset, SEARS dropped the job to $400.\n\nDishonest to try and charge at first a high price for work that is under warranty and then drop it twice to still see if you will pay to have the job done.\n\nI will repair somewhere else and have SEARS pay for it in small claims along with all my time and effort spent on this matter. Wasted my time and hard earned money getting it repaired at SEARS and thinking their warranty would be honored...well, honorably.

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I bought a refrigerator, it broke twice! The first time I had no fridge for 1month the second time I had no fridge for 2 weeks! Living out of a cooler when you have 3 kids sucks! Service aoppointments take several days or even over a week to get even in an emergency. They never have the parts, then they order parts that are ""backordered"". They have not shown up for 3 appts. and blamed me for not confirming appointments that are documemnted as being ""confirmed."" SEARS SERVICE SUCKS!!! DON'T BUY APPLIANCES FROMS SEARS!!!!

0
★☆☆☆☆

I bought a refrigerator, it broke twice! The first time I had no fridge for 1month the second time I had no fridge for 2 weeks! Living out of a cooler when you have 3 kids sucks! Service aoppointments take several days or even over a week to get even in an emergency. They never have the parts, then they order parts that are ""backordered"". They have not shown up for 3 appts. and blamed me for not confirming appointments that are documemnted as being ""confirmed."" SEARS SERVICE SUCKS!!! DON'T BUY APPLIANCES FROMS SEARS!!!!

Cons: Won't service in timely manner

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sears is a good store, if you have kids its great. they have a program called kids advantage you can buy clothes for them and when they wear them out you can return them and they will give you the same outfit brand new, also with the shoes when your child wears them out you take them back and recieve a new pair for free. check it out kids advantage

5
★★★★★

sears is a good store, if you have kids its great. they have a program called kids advantage you can buy clothes for them and when they wear them out you can return them and they will give you the same outfit brand new, also with the shoes when your child wears them out you take them back and recieve a new pair for free. check it out kids advantage

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