Purrfect Auto Svc

★☆☆☆☆
  • 14724 San Fernando Mission Blvd

    Mission Hills, CA 91345

    Map & Directions
  • 818-837-6622

About Purrfect Auto Svc

Categories
  • Automotive Repair

Automotive

Automotive
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THE WORST SHOP in the valley..
Came here in March 2011, technician stripped my drain plug and had to replace entire oil pan. Manager denied damages. I will never return here again..

1
★☆☆☆☆

THE WORST SHOP in the valley..
Came here in March 2011, technician stripped my drain plug and had to replace entire oil pan. Manager denied damages. I will never return here again..

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First I didn't get a receipt for estimate for a 90k maintenance. Then the manager called me and said I needed a new radiator which I really don't think I needed. He spoke to my son regarding this on a separate phone call and quoted the same price to him as to me but when I picked my car up, the total price was $50 more. The receipt was not correct, he charged me twice for the radiator but said it didn't matter because he had given me a discount! By the time I left, I ended up spending more than twice than I had expected to pay - and I went there in the first place because of a $50 discount coupon! Don't go there.

2
★★☆☆☆

First I didn't get a receipt for estimate for a 90k maintenance. Then the manager called me and said I needed a new radiator which I really don't think I needed. He spoke to my son regarding this on a separate phone call and quoted the same price to him as to me but when I picked my car up, the total price was $50 more. The receipt was not correct, he charged me twice for the radiator but said it didn't matter because he had given me a discount! By the time I left, I ended up spending more than twice than I had expected to pay - and I went there in the first place because of a $50 discount coupon! Don't go there.

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This place sends out lots of flyers advertising $9.95 for oil and filter change. The hours on the flyer are 8am to 6pm. We called to see if we needed an appointment, and he said they didn't do them until 10am and that it took 30 minutes. I get there and he said he would have to order my filter and it would take 45 minutes to get the filter and he would charge me $14.99 instead. I told him I didn't have time and would have to come back in the afternoon, I asked if he would order the filter, he said would order it when I came back. Ugh. The guy was rude, there is no front office, he started helping someone that had come 5 minutes after me first. Not the friendliest experience ever. Last time I think a deal is too good to pass up. With the extra "hasardous waste charge", it probably would have ended up costing more than Jiffy Lube, where you get professional insurance and a nicer atmosphere.

1
★☆☆☆☆

This place sends out lots of flyers advertising $9.95 for oil and filter change. The hours on the flyer are 8am to 6pm. We called to see if we needed an appointment, and he said they didn't do them until 10am and that it took 30 minutes. I get there and he said he would have to order my filter and it would take 45 minutes to get the filter and he would charge me $14.99 instead. I told him I didn't have time and would have to come back in the afternoon, I asked if he would order the filter, he said would order it when I came back. Ugh. The guy was rude, there is no front office, he started helping someone that had come 5 minutes after me first. Not the friendliest experience ever. Last time I think a deal is too good to pass up. With the extra "hasardous waste charge", it probably would have ended up costing more than Jiffy Lube, where you get professional insurance and a nicer atmosphere.

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