Kessler Jewelers

★★★★☆

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I went to this store a while back and their jewelry was on sale, there was silver and gold they claimed was real but for 9 dollars and 14? I asked them to test it and make sure it's gold, and they told me they couldn't do that. Anyways a little later I was going to buy somthing else I asked the clerk for the receipt that it's real silver and she didn
t want to give it. Why? It's Fake why else. Never go here or buy anything from here! =]

1
★☆☆☆☆

I went to this store a while back and their jewelry was on sale, there was silver and gold they claimed was real but for 9 dollars and 14? I asked them to test it and make sure it's gold, and they told me they couldn't do that. Anyways a little later I was going to buy somthing else I asked the clerk for the receipt that it's real silver and she didn
t want to give it. Why? It's Fake why else. Never go here or buy anything from here! =]

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They were very nice. Good service. Listened to my wife and came up with a solution. Time frame to repair my wifes erring was ok. I have told my friends about Kessler.

5
★★★★★

They were very nice. Good service. Listened to my wife and came up with a solution. Time frame to repair my wifes erring was ok. I have told my friends about Kessler.

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I was referred to Kessler Jewelers by a satisfied customer whose word I trust, and am so glad I took her recommendation. I wanted a ring designed, but after talking to two other jewelers who gave my request what I considered was a disinterested quick-draw idea. Kessler took the time to listen to me, look at my rough sketches and newspaper clippings. When I left the store I was sure I was on the right track, and they assured me that I would be satisfied with my ring. It took a long time, but I wasn't in any hurry - getting it right was what I wanted. During this time I was kept aware of progress, and picked it up yesterday. BEAUTIFUL and exactly what I had dreamed of. then they resized my daughter's ring and checked my granddaughter's heirloom ring to be sure it was safe and not too worn to wear. Even though they had to go through several drawings , and put a spacer in the shank of my ring because of its size and weight, when I wrote my check it was for the exact amount quoted before they even began any work.
By the way, I called first to see if someone could see me when I arrived (sort of an appointment), so they were very welcoming when I arrived. It's so nice to be able to write something good these days. This has been a great experience, and I will see them again soon.

2
★★★★★

I was referred to Kessler Jewelers by a satisfied customer whose word I trust, and am so glad I took her recommendation. I wanted a ring designed, but after talking to two other jewelers who gave my request what I considered was a disinterested quick-draw idea. Kessler took the time to listen to me, look at my rough sketches and newspaper clippings. When I left the store I was sure I was on the right track, and they assured me that I would be satisfied with my ring. It took a long time, but I wasn't in any hurry - getting it right was what I wanted. During this time I was kept aware of progress, and picked it up yesterday. BEAUTIFUL and exactly what I had dreamed of. then they resized my daughter's ring and checked my granddaughter's heirloom ring to be sure it was safe and not too worn to wear. Even though they had to go through several drawings , and put a spacer in the shank of my ring because of its size and weight, when I wrote my check it was for the exact amount quoted before they even began any work.
By the way, I called first to see if someone could see me when I arrived (sort of an appointment), so they were very welcoming when I arrived. It's so nice to be able to write something good these days. This has been a great experience, and I will see them again soon.

Pros: Knowledge, creativity, honesty, and intrepid

Cons: what cons?

.

Kessler Jewelers is NOT a place to go for quality Customer care and repair. Everytime I've brought something to be repaired, there has been a problem (including pearl earrings repair).
I'm almost convinced, they just speak nice to your face and really don't care about the customers.
I sent a co-worker there, and said it took 10 minutes to be noticed and greeted, little do they know my co-worker is a Sr VP of a large studio in town. He ended at another jeweler in town, where he was treated with respect and walked out with merchandise.
I would definitely NOT recommend Kessler Jewelers to anyone!

4
★★★★☆

Kessler Jewelers is NOT a place to go for quality Customer care and repair. Everytime I've brought something to be repaired, there has been a problem (including pearl earrings repair).
I'm almost convinced, they just speak nice to your face and really don't care about the customers.
I sent a co-worker there, and said it took 10 minutes to be noticed and greeted, little do they know my co-worker is a Sr VP of a large studio in town. He ended at another jeweler in town, where he was treated with respect and walked out with merchandise.
I would definitely NOT recommend Kessler Jewelers to anyone!

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.

Kessler's has been around forever and I have used them on and off for years. But the last time that i had some work done, unlike the other times, there were some problems. They have some of the most beautiful jewelry, are outstanding when it comes to knowledge. Sometimes, repairs take a while, and just one time out of 6 did I have a problem with a ring repair that was never redone. Prices are somewhat steep, but you get that old-fashion mom and pop treatment and arent mauled when you walk in the door. Parking is somewhat difficult.

PROS: Beautiful items, professional and expertise service
CONS: Parking

4
★★★★☆

Kessler's has been around forever and I have used them on and off for years. But the last time that i had some work done, unlike the other times, there were some problems. They have some of the most beautiful jewelry, are outstanding when it comes to knowledge. Sometimes, repairs take a while, and just one time out of 6 did I have a problem with a ring repair that was never redone. Prices are somewhat steep, but you get that old-fashion mom and pop treatment and arent mauled when you walk in the door. Parking is somewhat difficult.

PROS: Beautiful items, professional and expertise service
CONS: Parking

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