Senator Ford Inc

★★☆☆☆
  • 3801 Florin Rd

    Sacramento, CA 95823

    Map & Directions
  • 916-391-3000

About Senator Ford Inc

Categories
  • New Car Dealers
  • Auto Parts & Accessories
  • Automotive Repair
  • Auto Body Paint & Repair
Details
  • Ford

Automotive

Automotive
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2.0 2
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I just recently bought a 2008 SUV two weeks ago that I love for a great price, however I had the worst car buying experience ever. I have purchased at least 6 vehicles in the last 12 years. The sales manager and her associates at first were going out of their way to help me find a vehicle. However, once I sat down to finalize the deal, the sales manager and her associates were treating me unfairly and being very discriminatory. After I wrote a check for a huge amount of money for my down payment, the sales manager kept asking me if I am sure that I will have the funds in my bank account. Little did she know, that I probably make 3-4X the amount of money that she makes with my Master degree and excellent career. She even kept asking me where did my funds come from. And they even tried to cheat me on my trade-in vehicle. I assume she discriminated me because I am African American and I look so young. This was the worst car buying experience ever. I would recommend that anyone wanting to purchase a vehicle to spend their money elsewhere, so they won't have to deal with the type of unfair and discriminatory experience that I was dealt with.

3
★★★☆☆

I just recently bought a 2008 SUV two weeks ago that I love for a great price, however I had the worst car buying experience ever. I have purchased at least 6 vehicles in the last 12 years. The sales manager and her associates at first were going out of their way to help me find a vehicle. However, once I sat down to finalize the deal, the sales manager and her associates were treating me unfairly and being very discriminatory. After I wrote a check for a huge amount of money for my down payment, the sales manager kept asking me if I am sure that I will have the funds in my bank account. Little did she know, that I probably make 3-4X the amount of money that she makes with my Master degree and excellent career. She even kept asking me where did my funds come from. And they even tried to cheat me on my trade-in vehicle. I assume she discriminated me because I am African American and I look so young. This was the worst car buying experience ever. I would recommend that anyone wanting to purchase a vehicle to spend their money elsewhere, so they won't have to deal with the type of unfair and discriminatory experience that I was dealt with.

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NOT RECOMMENDED. Don't ever go there for service, if you dont want to get rip-off.
POOR SERVICE.
Worsiest on all worst. -10 stars if possible.

I go there for a grinding noise problem when breaking. They give me estimate and a total price of $1500 including the parts and labor. I said ok even though i told them my budget for that problem is only up to $400 . After the job is done, i do a road test. The problem is still there. The grinding noise is not been rectified. I told the service advisor about this and the technician do again another check. Then they said they found the problem was on the other part of thewheel. Now they want me to pay for the additional parts which is only 160$.
Imagine the difference, The real problem is only cost $160 while they make more money on me for $1500.
You cant even get contact with the manager (maybe they're hiding to the costumer) to tell them about their service.
I was already on planning to buy a new car (mustang) on them. But im glad i found out this and their poor performance.
Forget the new mustang...

NOT RECOMMENDED.NOT RECOMMENDED. NOT RECOMMENDED. NOT RECOMMENDED.

0
★☆☆☆☆

NOT RECOMMENDED. Don't ever go there for service, if you dont want to get rip-off.
POOR SERVICE.
Worsiest on all worst. -10 stars if possible.

I go there for a grinding noise problem when breaking. They give me estimate and a total price of $1500 including the parts and labor. I said ok even though i told them my budget for that problem is only up to $400 . After the job is done, i do a road test. The problem is still there. The grinding noise is not been rectified. I told the service advisor about this and the technician do again another check. Then they said they found the problem was on the other part of thewheel. Now they want me to pay for the additional parts which is only 160$.
Imagine the difference, The real problem is only cost $160 while they make more money on me for $1500.
You cant even get contact with the manager (maybe they're hiding to the costumer) to tell them about their service.
I was already on planning to buy a new car (mustang) on them. But im glad i found out this and their poor performance.
Forget the new mustang...

NOT RECOMMENDED.NOT RECOMMENDED. NOT RECOMMENDED. NOT RECOMMENDED.

Pros: They'll let you wait.

Cons: More waiting and poor service

 

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