David's Bridal

★★★☆☆
  • 4410 Ontario Mills Parkway Ontario Gateway Shopping Center

    Ontario, CA 91764

    Map & Directions
  • 909-476-8414

About David's Bridal

Categories
  • Bridal Shops
  • Wedding Planners
  • Wedding Favors
  • Clothing Stores
  • Shoe Stores
  • Women's Clothing Stores
  • Custom Clothing
  • Invitations & Announcements
Details
  • Shop Online
  • Wedding Gown Preservation
Hours
M-F 12pm-9pm, Sa 10:30am-6pm, Su 12pm-6pm
Year Established
  • 1950
Keywords
  • Invitations
  • Wedding Invitations
  • Wedding Invites
  • Ceremony Decor
  • Reception Decor
  • Garters
  • Aisle Runners
  • Unity Ceremony
  • Flower Girl Baskets
  • Ring Bearer Pillows
  • Guest Books
  • Toasting Flutes
  • Serving Sets
  • Cake Toppers
  • Favors
  • Gifts
  • Groomsmen Gifts
  • Bridesmaid Gifts
  • Flower Girl Gifts
  • Ring Bearer Gifts
  • Parent Gifts
  • Quinceneara
  • Prom Dresses
  • Short Prom Dresses
  • Plus Size Prom Dresses
Products
  • Wedding Dresses
  • Long Sleeve Wedding Dresses
  • Cap Sleeve Wedding Dresses
  • Casual Wedding Dresses
  • Beach Wedding Dresses
  • Tea Length Wedding Dresses
  • Ball Gowns
  • Ball Gown Wedding Dresses
  • Wedding Gowns
  • Bridal Gowns
  • Short Wedding Dresses
  • Plus Size Wedding Dresses
  • Petite Wedding Dresses
  • Destination Wedding Dresses
  • Bridesmaids Dresses
  • Plus Size Bridesmaid Dresses
  • Purple Bridesmaid Dress
  • Coral Bridesmaid Dress
  • Lace Bridesmaid Dress
  • Gold Bridesmaid Dress
  • Bridesmaid Dress Under $100
  • Junior Bridesmaid Dresses
  • Mother of the Bride Dresses
  • Plus Size Mother of the Bride Dresses
  • Tea Length Mother of the Bride Dresses
  • Mother of the Groom Dresses
  • Little Black Dresses
  • Party Dresses
  • Cocktail Dresses
  • Plus Size Party Dresses
  • Special Occasion Dresses
  • Summer Dresses
  • Vintage Dresses
  • Evening Gowns
  • Formal Dresses
  • Plus Size Formal Dresses
  • Plus Size Cocktail Dresses
  • Evening Dresses
  • Shoes
  • Dyeable Shoes
  • Flip Flops
  • Flower Girl Shoes
  • Headpieces
  • Veils
  • Lingerie
  • Jewelry
  • Sashes
  • Gloves
  • Handbags
  • Flower Girl Dresses
Brands
  • White by Vera Wang
  • Truly Zac Posen
  • Oleg Cassini
  • Jewel Collection
  • Melissa Sweet
  • Galina Signature
  • Galina
  • David's Bridal Collection
  • DB Studio
Services
  • Wedding Planning

Shopping

Shopping
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Okay, I am getting married in August and I was in Cali visiting my family for the holidays. I wanted my mother and my sister to be part of helping me look for a wedding dress so we went to the David's Bridal in Ontario. I found the dress that made me fall in love with. My consultant was very nice and the customer service was pretty good. I was convinced that it would be easy to purchase the dress there and when it arrived at their store, they would contact me and I would have it shipped to me for $15 extra. That was fine with me and I made a down payment. I live in another state. I paid the dress off in full at the beginning of February and it was told to me that the dress would be shipped sometime around early to mid May, which I thought was weird. Just last week, I got a call from a consultant asking me about alterations when I had made it clear that I would be doing my alterations where I live. I explained that again and she apologized and hung up the phone. It got me starting to worry about my dress. So I called again that last week to find out what was going on and the customer service clerk stated that it was odd that they would call me and that it looked like my dress should be arriving soon, but she couldn't be sure because the person who handles that was not available, but they would have them call me. I call a few days later to ask again, only to find out that my dress had arrived days ago and I was not notified. Spoke to the store manager, who was very dismissive about my concerns, I reluctantly paid my shipping fee of $15 anyway and awaited information about tracking confirmations... I didn't get it, so I called again today and got this customer service person who was also dismissive who told me that I would have to pay $10 for shipping. I told her that was already paid for and I could prove it because it was already posted to my account. She abruptly put me on hold, and got back on the phone to "verify" my address again. I asked her about my dress and she said that it should be shipped today... Now I am angry and ask to speak with the store manager. She is not available and will "call me back." I paid shipping for my dress more than 5 days ago and my dress is still there with no answer or concerns to my complaints. I will NOT recommend this particular place to anyone because of how their customer service and negligence is completely unacceptable.

2
★★☆☆☆

Okay, I am getting married in August and I was in Cali visiting my family for the holidays. I wanted my mother and my sister to be part of helping me look for a wedding dress so we went to the David's Bridal in Ontario. I found the dress that made me fall in love with. My consultant was very nice and the customer service was pretty good. I was convinced that it would be easy to purchase the dress there and when it arrived at their store, they would contact me and I would have it shipped to me for $15 extra. That was fine with me and I made a down payment. I live in another state. I paid the dress off in full at the beginning of February and it was told to me that the dress would be shipped sometime around early to mid May, which I thought was weird. Just last week, I got a call from a consultant asking me about alterations when I had made it clear that I would be doing my alterations where I live. I explained that again and she apologized and hung up the phone. It got me starting to worry about my dress. So I called again that last week to find out what was going on and the customer service clerk stated that it was odd that they would call me and that it looked like my dress should be arriving soon, but she couldn't be sure because the person who handles that was not available, but they would have them call me. I call a few days later to ask again, only to find out that my dress had arrived days ago and I was not notified. Spoke to the store manager, who was very dismissive about my concerns, I reluctantly paid my shipping fee of $15 anyway and awaited information about tracking confirmations... I didn't get it, so I called again today and got this customer service person who was also dismissive who told me that I would have to pay $10 for shipping. I told her that was already paid for and I could prove it because it was already posted to my account. She abruptly put me on hold, and got back on the phone to "verify" my address again. I asked her about my dress and she said that it should be shipped today... Now I am angry and ask to speak with the store manager. She is not available and will "call me back." I paid shipping for my dress more than 5 days ago and my dress is still there with no answer or concerns to my complaints. I will NOT recommend this particular place to anyone because of how their customer service and negligence is completely unacceptable.

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.

I had the worst experience. I was scolded for looking at the dresses, and was left alone and not helped while trying on the dresses then overheard two of the consultants arguing about who was to help me, neither wanted the task. I was not rude or an unrully customer so I felt the neglect was uncalled for. I was made to feel unwelcomed even though it was supposed to be an exciting moment for me. Made me not want to purchase a dress in fear that all bridal shops were the same.

1
★☆☆☆☆

I had the worst experience. I was scolded for looking at the dresses, and was left alone and not helped while trying on the dresses then overheard two of the consultants arguing about who was to help me, neither wanted the task. I was not rude or an unrully customer so I felt the neglect was uncalled for. I was made to feel unwelcomed even though it was supposed to be an exciting moment for me. Made me not want to purchase a dress in fear that all bridal shops were the same.

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I am plus size and after one horrible experience I was dreading looking for a dress at all. When I came here the sales person made me feel just like any other bride. I was so happy by the time I left. They did try to push a few extra items that I really did not want. But the customer service was great!

4
★★★★☆

I am plus size and after one horrible experience I was dreading looking for a dress at all. When I came here the sales person made me feel just like any other bride. I was so happy by the time I left. They did try to push a few extra items that I really did not want. But the customer service was great!

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Nothing is more overwealming than planning your own wedding. At Davids Bridal I was able to purchase a stunning Oleg Cassinni embriodered wedding gown for my Bellagio wedding for a decent price. I did alterations there. Bought my brides maid dressess, and best of all the out of towners in my bridal party were fitted no problem at a store near them. This facility contributed to a beautiful wedding for my husband & I.

PROS: Classy, helpful, reasonable prices, educated staff
CONS:

5
★★★★★

Nothing is more overwealming than planning your own wedding. At Davids Bridal I was able to purchase a stunning Oleg Cassinni embriodered wedding gown for my Bellagio wedding for a decent price. I did alterations there. Bought my brides maid dressess, and best of all the out of towners in my bridal party were fitted no problem at a store near them. This facility contributed to a beautiful wedding for my husband & I.

PROS: Classy, helpful, reasonable prices, educated staff
CONS:

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I went to Davids Bridal to look at shoes. When I entered I was asked by a sales lady if I needed help. I told her no that I was just going to look at shoes. She told me that someone would be over in the shoe section shortly to help with any questions. I looked at all the shoes and tried on 2 pairs and never saw anyone to help me. After walking around for a little while and still not seeing anyone I left. I really like this Davids Bridal because I bought my wedding dress here and also a brides maid dress. I dont know i they were just having an off day or what but I was not pleased with the service that day.

PROS: Great dresses and great prices
CONS: Slow service

3
★★★☆☆

I went to Davids Bridal to look at shoes. When I entered I was asked by a sales lady if I needed help. I told her no that I was just going to look at shoes. She told me that someone would be over in the shoe section shortly to help with any questions. I looked at all the shoes and tried on 2 pairs and never saw anyone to help me. After walking around for a little while and still not seeing anyone I left. I really like this Davids Bridal because I bought my wedding dress here and also a brides maid dress. I dont know i they were just having an off day or what but I was not pleased with the service that day.

PROS: Great dresses and great prices
CONS: Slow service

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While I did not use David's Bridal for my wedding dress, I wish I had. My Matron of Honor suggested David's Bridal to find her dress, and I was so pleased with what I saw. I liked that there were lots of dresses in every size to try on, as it gives the wearer a much better sense of how the dress looks on her (as opposed to a model in a book). I found myself wishing I had gone to David's Bridal for my dress, as the proces were affordable and I would have been able to try on a dress instead of guessing. My Matron of Honor was able to find a beautiful dress that she loved, and I would recommend this store to any bride to be.

4
★★★★☆

While I did not use David's Bridal for my wedding dress, I wish I had. My Matron of Honor suggested David's Bridal to find her dress, and I was so pleased with what I saw. I liked that there were lots of dresses in every size to try on, as it gives the wearer a much better sense of how the dress looks on her (as opposed to a model in a book). I found myself wishing I had gone to David's Bridal for my dress, as the proces were affordable and I would have been able to try on a dress instead of guessing. My Matron of Honor was able to find a beautiful dress that she loved, and I would recommend this store to any bride to be.

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Everyone at David's Bridal were so helpful. They made sure that I had looked at every dress that I liked in the catalog and then some. I ended up chosing a dress that I did not even think about on the recommendation of the sales women and it was perfect. They had a wide variety of not only dresses but shoes, viels and under garments. They also have a wide variety of bridemaid and flowergirl dresses. Everything was reasonably priced and they have a great payment plan.

5
★★★★★

Everyone at David's Bridal were so helpful. They made sure that I had looked at every dress that I liked in the catalog and then some. I ended up chosing a dress that I did not even think about on the recommendation of the sales women and it was perfect. They had a wide variety of not only dresses but shoes, viels and under garments. They also have a wide variety of bridemaid and flowergirl dresses. Everything was reasonably priced and they have a great payment plan.

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Message from David's Bridal

Welcome to David’s Bridal Ontario, California store, serving brides and special occasion customers of Alta Loma, Chino, Rancho Cucamonga and more.



David’s Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), colors and silhouettes, from trumpet dresses to ball gowns to fabulous short styles. Our sizes span from petite to plus, so every woman can walk down the aisle in the bridal dress of her dreams.



In addition to designer wedding dresses, David’s Bridal offers a full selection of prom and homecoming dresses, flower girl attire and communion styles. We have everything you need to complete your head-to-toe look from shoes and handbags, to jewelry and headpieces. Additionally, we also have expert in-house alterations to make sure your dress is a perfect fit.



So come to our Ontario location to browse our elegant cocktail dresses, military ball gowns, and formal wear .



All David’s stores feature exclusive designer collections by David’s Bridal, Oleg Cassini, Galina, Galina Signature, and DB Studio. Designer collections by White by Vera Wang, Truly Zac Posen, and Melissa Sweet are available in select locations, however they can be ordered at any David’s Bridal store.

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