Pep Boys Auto Parts & Service

★★☆☆☆
  • 1087 Old County Rd

    San Carlos, CA 94070

    Map & Directions
  • 650-632-1522

About Pep Boys Auto Parts & Service

Categories
  • Automotive Repair
  • Car Batteries
  • Tires
  • Oil Changes
  • Towing Companies
Hours
M-F 7:30am-9pm, Sa 7:30am-8pm, Su 9am-6pm
Emails
  • contactus@pepboys.com
Payment Options
  • American Express
  • Apple Pay
  • Cash
  • Check
  • Diners Club
  • Discover
  • MasterCard
  • Visa
Brands
  • AC Delco
  • Actron
  • AllTrade
  • ArmorAll
  • Autolite
  • Bayco
  • BF Goodrich
  • Black & Decker
  • Black Magic
  • Bosch
  • Castrol
  • Champion
  • Chevron
  • Coleman
  • Continental
  • Cooper
  • CRC
  • Dayco
  • DeWalt
  • Eagle One
  • Fram
  • Goodyear
  • Gumout
  • Gunk
  • Hankook
  • Haynes
  • K&N
  • Kawasaki
  • Lucas
  • Meguiars
  • Michelin
  • Mobil
  • Monroe
  • Mothers
  • NGK
  • OTC
  • Peak
  • Pennzoil
  • Philips
  • Powerbuilt
  • Purolator
  • Quaker State
  • RainX
  • Schumacher
  • Snap-on
  • STP
  • Surf City Garage
  • Turtle Wax
  • Valvoline
  • Walker
Services
  • Alignments
  • Alternators
  • Batteries
  • Brakes
  • Clutch Replacement
  • Engine Repair
  • Exhaust
  • Fluid Exchanges
  • Heating & Cooling
  • Manufacturer’s Scheduled Maintenance
  • Oil Changes
  • Seasonal Prep Packages
  • Starters
  • State Inspections (by location)
  • Steering and Suspension
  • Tires
  • Tune-Ups + FREE Services: Battery Installation
  • Battery Test
  • Windshield Wiper Replacement

Automotive

Automotive
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Brakes & Tire Services
Engine Performance
Oil Changes & Batteries
Shocks & Struts
Alignments

Brake Repair Services

If your brakes squeal or grind, grab causing jerky stops or your warning light flashes it may be time for a free* brake system inspection. Pep Boys offers brake service packages starting as low as $129.99 per front or rear brake service ($99.99 after mail-in rebate).

    Tire Services

      2.3333 3
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      .

      I thought I was just about done with PepBoys, I brought my 99 mustang in with a check engine lite and and this \r\nolder guy , gary sez lets take a drive before we write this up. He ordered some widget from Ford and it was there in 40 minutes. Out the door I go for a good price!\r\n\r\nCouple of months later, I got this little bump sometimes going up a hill, back to San Carlos PepBoys I go. They tell me that the old guy ""gary"" was no longer there. I asked if someone could take a test drive with me, and they said they did not have a diagnostic person on that day. My sister has very good luck with the Union City Store, but San Carlos is in a wreck right now. Stay Away!\r\n\r\nIf I find out where the old guy is that really knows about fords, I will follow.

      0
      ★☆☆☆☆

      I thought I was just about done with PepBoys, I brought my 99 mustang in with a check engine lite and and this \r\nolder guy , gary sez lets take a drive before we write this up. He ordered some widget from Ford and it was there in 40 minutes. Out the door I go for a good price!\r\n\r\nCouple of months later, I got this little bump sometimes going up a hill, back to San Carlos PepBoys I go. They tell me that the old guy ""gary"" was no longer there. I asked if someone could take a test drive with me, and they said they did not have a diagnostic person on that day. My sister has very good luck with the Union City Store, but San Carlos is in a wreck right now. Stay Away!\r\n\r\nIf I find out where the old guy is that really knows about fords, I will follow.

      Pros: None! 29 min oil change just a joke

      Cons: Very slow

      .

      I needed help replacing a headlight that was impossible to access. I called after work & they said to come down, they could replace it right away. The bulb cost me $10 and the service manager replaced it in minutes for free. Very friendly staff.

      5
      ★★★★★

      I needed help replacing a headlight that was impossible to access. I called after work & they said to come down, they could replace it right away. The bulb cost me $10 and the service manager replaced it in minutes for free. Very friendly staff.

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      .

      i was told it would take 30 mins. for a power steering flush. the next day, when i arrived, i was told the mechanic shows up according to the traffic conditions.
      The person told me on the phone that if i showed up at 0800, that they would get me "in and out".
      When i asked how long it would take for the mechanic to arrive, the front desk manager seemed irritated. i finally was able to get an estimation of 1/2 hr to an hr. from him.
      Well, the mechanic came in at about 0930 that's 1 and 1/2 hrs later.. I wasn't even informed. The manager just gave him the work order, told him what the service was, and at 1030 a.m. that's 2 1/2 hrs. later, my car was done.
      Strange, but when the front desk manager was alone, he was brusque, no eye contact, nothing. But when other customers were around, he was courteous, almost to the point of innocence. He then told me my front brakes were low, and would need a service. i just had them replaced 6,000 miles before, and they were @ 88-90% on my last oil change.

      go figure.

      1
      ★☆☆☆☆

      i was told it would take 30 mins. for a power steering flush. the next day, when i arrived, i was told the mechanic shows up according to the traffic conditions.
      The person told me on the phone that if i showed up at 0800, that they would get me "in and out".
      When i asked how long it would take for the mechanic to arrive, the front desk manager seemed irritated. i finally was able to get an estimation of 1/2 hr to an hr. from him.
      Well, the mechanic came in at about 0930 that's 1 and 1/2 hrs later.. I wasn't even informed. The manager just gave him the work order, told him what the service was, and at 1030 a.m. that's 2 1/2 hrs. later, my car was done.
      Strange, but when the front desk manager was alone, he was brusque, no eye contact, nothing. But when other customers were around, he was courteous, almost to the point of innocence. He then told me my front brakes were low, and would need a service. i just had them replaced 6,000 miles before, and they were @ 88-90% on my last oil change.

      go figure.

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      0 out of 1 people found this review helpful.

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