Scott & Smitty's Firestone

★★★★☆
  • 2426 Cohasset Rd

    Chico, CA 95926

    Cross street: Corner of East & Cohasset

    Map & Directions
  • 530-342-1894

About Scott & Smitty's Firestone

Hours
Mon. - Thu. 8am - 6pm;Fri. 8am - 3pm;Sat. 9am - 6pm;Sun. CLOSED

Automotive

Automotive
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My daughter goes to school 100 miles from home. When her brakes went out, Scotty & Smitty's not only got her car in that same day, and back out in an hour, biut they did such a great job that my daughter says it's better than when we bought the car (used). Thank you, guys. I would hate to have to worry about my girl driving around so far from home with no brakes.

4
★★★★☆

My daughter goes to school 100 miles from home. When her brakes went out, Scotty & Smitty's not only got her car in that same day, and back out in an hour, biut they did such a great job that my daughter says it's better than when we bought the car (used). Thank you, guys. I would hate to have to worry about my girl driving around so far from home with no brakes.

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My 2002 Jag XJ8 needed front brakes and we shopped around. Firestone did the job for about half what the dealer wanted. They were fast, friendly and the work was done under warrantee. I have no issues with this place. I decided to write in because I saw one negative review and it might not be fair. My husband who used to build race cars said that auto mechanics is not an exact science, they make their best estimate on they see and sometimes that isn't the whole problem. Alsohe said the cost of struts varies depending on the quality and that could be the price difference. I would trust this shop. They've been fair to us.

5
★★★★★

My 2002 Jag XJ8 needed front brakes and we shopped around. Firestone did the job for about half what the dealer wanted. They were fast, friendly and the work was done under warrantee. I have no issues with this place. I decided to write in because I saw one negative review and it might not be fair. My husband who used to build race cars said that auto mechanics is not an exact science, they make their best estimate on they see and sometimes that isn't the whole problem. Alsohe said the cost of struts varies depending on the quality and that could be the price difference. I would trust this shop. They've been fair to us.

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Daughter was about to return home when something went seriousloy wrong with her Mustang. It was a high mileage car and it needed a throw-out bearing and a clutch. Unfortunately she had to return the same day to SF for her job. The guys at Firestone made room for her and got her in and out fast. 6 months later, no problems whatsoever, it was a great job and they really bent over backwards to help her get home in time. We're very happy with the extra customer care and the price that was almost $150 less than another repair shop nearby. We';ve used them twice since this happened, both times it was for brake jobs and the price and service was absolutely excellent. We have no complaints and we also heard from a son in law that he has also had good results there too and he works for an auto parts store. They know repair shops.

5
★★★★★

Daughter was about to return home when something went seriousloy wrong with her Mustang. It was a high mileage car and it needed a throw-out bearing and a clutch. Unfortunately she had to return the same day to SF for her job. The guys at Firestone made room for her and got her in and out fast. 6 months later, no problems whatsoever, it was a great job and they really bent over backwards to help her get home in time. We're very happy with the extra customer care and the price that was almost $150 less than another repair shop nearby. We';ve used them twice since this happened, both times it was for brake jobs and the price and service was absolutely excellent. We have no complaints and we also heard from a son in law that he has also had good results there too and he works for an auto parts store. They know repair shops.

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I had a rattle start suddenly in my front end. Scott & S looked at it, and they said arm was bent and twin joint coupler was loose and also bent. They also told me that I needed struts on the front. They charged $130.00 for the arm and the coupler and ordered the struts. The bill for the struts installed was to be another $779.00.

When I drove toward home the rattle was still there, big as ever. He wisecracked on the phone about it as though that's just the way it is until the struts are replaced.

I had a different shop and a professional mechanic look at it. He found loose parts and tightened them up. He put in a couple of bolts. He charged me $115.00 for the work. He told me that I did not need the struts, but if I did the cost would be $330.00 installed and including the alignment.

I am riding smoothly and quietly now. the old struts are doing the job well. All is fine. No thanks to Scott & Smitty's. I don't think that they are honest with everyone.

You may want to get a second opinion before you decide to have them do your work.

1
★☆☆☆☆

I had a rattle start suddenly in my front end. Scott & S looked at it, and they said arm was bent and twin joint coupler was loose and also bent. They also told me that I needed struts on the front. They charged $130.00 for the arm and the coupler and ordered the struts. The bill for the struts installed was to be another $779.00.

When I drove toward home the rattle was still there, big as ever. He wisecracked on the phone about it as though that's just the way it is until the struts are replaced.

I had a different shop and a professional mechanic look at it. He found loose parts and tightened them up. He put in a couple of bolts. He charged me $115.00 for the work. He told me that I did not need the struts, but if I did the cost would be $330.00 installed and including the alignment.

I am riding smoothly and quietly now. the old struts are doing the job well. All is fine. No thanks to Scott & Smitty's. I don't think that they are honest with everyone.

You may want to get a second opinion before you decide to have them do your work.

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