Accord Cremation & Burial Services

★★★★★
  • 535 W Lambert Rd C

    Brea, CA 92821

    Map & Directions
  • 800-843-0995

About Accord Cremation & Burial Services

Hours
Mon-Fri 9am-5pm

Personal Services

Personal Services
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This was one of the single most horrible, unprofessional and worst experiences I have ever had with a business. We dealt with Luis, the preparations were fairly easy, but after that getting my loved one cremated took OVER a month and

3
★★★★★

This was one of the single most horrible, unprofessional and worst experiences I have ever had with a business. We dealt with Luis, the preparations were fairly easy, but after that getting my loved one cremated took OVER a month and

.

We were given their name along with three other companies .. after talking with all of them and being SO frustrated , not only being in shock, sorrow about loosing my mother .. but the others didn't listen, weren't receptive , I had to repeat myself over and over ... didn't offer any suggestions. I called and got ahold of Bill at Accord and he helped make everything go very smoothly ... they handled the pick up through the delivery at the airport for the transport. He worked along side with the Houston funeral home and helped me not get taken advantage of ... this not only was wonderful customer service but also saved me a ton of money which was helpful since Mom didn't have any ... it was a good experience in an otherwise unhappy time. I would recommend you call Bill

2
★★★★★

We were given their name along with three other companies .. after talking with all of them and being SO frustrated , not only being in shock, sorrow about loosing my mother .. but the others didn't listen, weren't receptive , I had to repeat myself over and over ... didn't offer any suggestions. I called and got ahold of Bill at Accord and he helped make everything go very smoothly ... they handled the pick up through the delivery at the airport for the transport. He worked along side with the Houston funeral home and helped me not get taken advantage of ... this not only was wonderful customer service but also saved me a ton of money which was helpful since Mom didn't have any ... it was a good experience in an otherwise unhappy time. I would recommend you call Bill

Pros: Bill - great listening, offers suggestions, sensitive for transporting to another city

Cons: none that I know of

 

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