I have never felt compelled to write a reivew but i just had to for Nelsons' salon. I called them on a wednesday night ready to shave my hair off after it had been burnt and fried from a bad japanese straightening at a beauty school (yes, that was a mistake!). My hair was literally one large ball of fluff from root to tip.
The receptionist was so compassionate and fit me in the next day for a consult.
When I got there the people were so friendly and normal - no silly Beverly Hills attitude at all.
Sandra, my hair dresser, really listened and gave me options and even tested out the options before I had to choose. I chose to have the Brazilian Chocolate hair treatment done and while it was pricey I have to say, IT SAVED MY HAIR.
I couldnt wash my hair for 3 days so I was worried that once I wash out the protein my hair would go back to fluff and fry, but today I washed it and with some tender loving care, hair drying and flat ironing it, I have semi-normal hair. Before the treatment, no amount of hairr drying or flat ironing helped.
Now while I am far from normal, I am so much closer than I was before and I am so very grateful for their help. Sandra even trimmed the ends for no extra charge.
I couldnt be more happy with my overall experience. They have a lifetime client in me.
Pros: everything (except parking)
Cons: hard to park during lunch hours