Went to Laguna Midas for the first time, yesterday; I was impressed.
They showed me the old parts without me asking. At other shops I sometimes ask to see the old parts in question and they can never produce (even when I ask before they make the repair). Also, they gave me a reasonable explanation why they wore.
They also showed me damage done by the previous mechanic... this was not the first sabotage I found. They found a cross threaded/stripped oil pan bolt... previously I found loosened valve stems.
They gave me a quote over the phone and the total bill was under the quoted price. No tax, extra parts or other B.S. excusses. refreashing!
After looking for years for a fair and honest mechanic, I drive from Irvine to go to this shop. It's far, but after so many bad experiences in my local area, the extra time it takes to drive out there is still worth it. In the current economy, I've noticed that some of the "bad guys" are now out of business but Jim and his crew are still doing well - testimony to their well deserved customer loyalty.
My husband Juan works for Midas in Laguna Beach and he loves working for Jim. The staff are hard workers and overall is a team you can trust! I have sent friends of mine to get oil changes or simply a car check and they gave me good feedbacks from the whole staff! =)
2 out of 2 people found this review helpful.
Midas was very helpful at getting me in and out for an oil change on very short notice. I only waited 45 minutes, which was fine since the shop is a block from the beach. I think I paid $30 for the service, but they often offer discounts in coupon form in various publications.
0 out of 2 people found this review helpful.
Wow!!! I was so impressed with Midas. I recently took a trip to Laguna Beach and ran into some car trouble on the way up from Phoenix. My brakes needed to be replaced. I was so worried to take it to any place other than our usual hometown shop but, there was no way I was going to make it home without replacing the brakes. After reading several great reviews about Midas, I took it in. I was SO impressed with Juan and the whole team at Midas! They gave an honest opinion and replaced everything for a great price! I would highly recommend them to anyone that needs an honest and affordable auto repair shop!
My husband Juan has worked for Midas for many years now. Juan and Jim work with the customers and make sure they leave satisfied. They are both loyal to their customers and The Midas staff have earn the respect and trust of many customers that go to Midas. The entire staff have years of experience working from brakes, oil changes, radiators, motors and more...Trust the Midas Touch"! =)
Pros: Thumbs up!