Western Dental

★★☆☆☆
Affordable Dentistry - Call Today!
  • 2440 N. Texas Street

    Fairfield, CA 94533

    Map & Directions
  • 855-367-7085

About Western Dental

Categories
Hours
Mon-Sun: 7:00am-8:00PM

Health & Medical

Health & Medical
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1.5 10
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Western Dental gave bad service. Their staffs are not friendly. They made alot of mistake when they made appointments for my family. They told us on Tuesday 10 am. But when we got there, they said we didn't have appointment on that day. They didn't treat the kid correctly. They didn't care how the child feel. When they can't numb the kid's teeth, they just walked away and didn't say anything. Then their assistant sent patient away to another time or another places. They didn't show that they cared about children patient or customers. Western Dental is not good place to go to. Please go to somewhere else because I and my family had experience their poor services.

1
★☆☆☆☆

Western Dental gave bad service. Their staffs are not friendly. They made alot of mistake when they made appointments for my family. They told us on Tuesday 10 am. But when we got there, they said we didn't have appointment on that day. They didn't treat the kid correctly. They didn't care how the child feel. When they can't numb the kid's teeth, they just walked away and didn't say anything. Then their assistant sent patient away to another time or another places. They didn't show that they cared about children patient or customers. Western Dental is not good place to go to. Please go to somewhere else because I and my family had experience their poor services.

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OMG it's ashame we have to rate this horrible place with any stars at all. BELIEVE all the previous bad reviews you've read here. I went there to try to get an exam and cleaning for my toddler. This is the only dentist in the area that accepts our insurance and I would WAY rather dish money out of my pocket to go elsewhere (and, I'm broke as it is).
We were on time for our appointment, and after an extended period of waiting we were never seen. We had to walk out. They are unprofessional and incompetent, to say the least, and certainly not qualified to work with children.
Patients BEWARE!

1
★☆☆☆☆

OMG it's ashame we have to rate this horrible place with any stars at all. BELIEVE all the previous bad reviews you've read here. I went there to try to get an exam and cleaning for my toddler. This is the only dentist in the area that accepts our insurance and I would WAY rather dish money out of my pocket to go elsewhere (and, I'm broke as it is).
We were on time for our appointment, and after an extended period of waiting we were never seen. We had to walk out. They are unprofessional and incompetent, to say the least, and certainly not qualified to work with children.
Patients BEWARE!

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This place is absolutely horrible. The service there is ridiculous. I went in for an appointment that took me 2 minutes, yet they had me waiting in the waiting room for 2 hours! Absolutely horrible, I dont reccomend going to Western Dental in Fairfield at all. Coming from a long time customer, choose another place!

1
★☆☆☆☆

This place is absolutely horrible. The service there is ridiculous. I went in for an appointment that took me 2 minutes, yet they had me waiting in the waiting room for 2 hours! Absolutely horrible, I dont reccomend going to Western Dental in Fairfield at all. Coming from a long time customer, choose another place!

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HORRIBLE PLACE! Don't go if you have other choices, period. The waiting time after arrival is super long, the people at the front desk lack of good customer service skills, even after you are called in you will be waiting on that chair without being seen. I am just glad I got out before the actual cleaning, the Dr. claimed I needed a deep cleaning and that I also had a cavity that needed to be filled. I had never had to pay anything extra that my insurance wouldn't cover for me and they were ready to charge a total of $1000 of which I was going to be paying $300. That didn't sound right to me and said I would declined to their services. I asked for my x-rays which they charged me extra $25 to release, something my last dentist on the East Coast gave me for free before moving out a year ago. I just went to a real dentist today and told me i do not need a deep cleaning and don't have a cavity at all.

1
★☆☆☆☆

HORRIBLE PLACE! Don't go if you have other choices, period. The waiting time after arrival is super long, the people at the front desk lack of good customer service skills, even after you are called in you will be waiting on that chair without being seen. I am just glad I got out before the actual cleaning, the Dr. claimed I needed a deep cleaning and that I also had a cavity that needed to be filled. I had never had to pay anything extra that my insurance wouldn't cover for me and they were ready to charge a total of $1000 of which I was going to be paying $300. That didn't sound right to me and said I would declined to their services. I asked for my x-rays which they charged me extra $25 to release, something my last dentist on the East Coast gave me for free before moving out a year ago. I just went to a real dentist today and told me i do not need a deep cleaning and don't have a cavity at all.

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i went in for some filling adjustments & to discuss my plan i need a rt. canal and gum surgery and Dr. youbla i believe is her name wanted to do these (considered major surgery they said) with no pain med she said the rt.canal wouldn't hurt B/S i had a rt.canal from her before and its hurts bad and last time she also said its a 15 min procedure i was there for 3 hours..she continued to tell me that the pharmacy would not give me anymore pain med (Ibuprofen800) and i would just have to deal with it and take Advil...so i thought that was a lie from the get go i called the pharmacy and they said they do not know what she is talking about they have no control over that as long as its a legit proscription they have to fill it! now i am sure she had a reason 4 not wanting to give out med but she could have told me the truth not a bogus bold face lie now i cant trust her and have to find another dentist witch is putting my surgeries off and my teeth just get worse and worse and have pain i can not get ride of :( this upsets me cause u are should to be able to trust your dentist but you cant!

1
★☆☆☆☆

i went in for some filling adjustments & to discuss my plan i need a rt. canal and gum surgery and Dr. youbla i believe is her name wanted to do these (considered major surgery they said) with no pain med she said the rt.canal wouldn't hurt B/S i had a rt.canal from her before and its hurts bad and last time she also said its a 15 min procedure i was there for 3 hours..she continued to tell me that the pharmacy would not give me anymore pain med (Ibuprofen800) and i would just have to deal with it and take Advil...so i thought that was a lie from the get go i called the pharmacy and they said they do not know what she is talking about they have no control over that as long as its a legit proscription they have to fill it! now i am sure she had a reason 4 not wanting to give out med but she could have told me the truth not a bogus bold face lie now i cant trust her and have to find another dentist witch is putting my surgeries off and my teeth just get worse and worse and have pain i can not get ride of :( this upsets me cause u are should to be able to trust your dentist but you cant!

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I went to Western Dental in North Hollywood. CA. In the beginning it was great, but I fell into some bad times financially and as a result, could not afford the extravagant payment that they set me up with. My finances had changed, they refuse to work with me on the payments! And demand to receive what I had in the beginning. I am in a 2 year college program full time and cannot work. So it looks as if they wont get anything now. They still refuse to set up a reasonable payment schedule with me.

They call me and hound me every day, my hands are tied.
Don't go to WD if you expect reasonable payments and or you expect your situation to change.

3
★★★☆☆

I went to Western Dental in North Hollywood. CA. In the beginning it was great, but I fell into some bad times financially and as a result, could not afford the extravagant payment that they set me up with. My finances had changed, they refuse to work with me on the payments! And demand to receive what I had in the beginning. I am in a 2 year college program full time and cannot work. So it looks as if they wont get anything now. They still refuse to set up a reasonable payment schedule with me.

They call me and hound me every day, my hands are tied.
Don't go to WD if you expect reasonable payments and or you expect your situation to change.

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I went in for a root canal and arrived 45 minutes early and I didn't get seen until 3 hour's after my appointment time and while they where giving me gas it ended up burning my face where the mask touched my skin and when I told the dentist that it was burning me and I wanted to take the mask off she said that everything was fine and to be quit. After wards I had burns on my cheeks and just above my lip witch are now scars. They never put a crown on the tooth because they said my insurance wouldn't cover it and I would have to pay out of pocket even though they never checked with my insurance first and they weren't going to waist there time checking with them because they new it wouldn't be covered for but I called my insurance and I was told that I am covered for a crown and that I wouldn't have to pay out of my own pocket. My tooth ended up breaking off at the gum line because they never put the crown on. I also still have pain in my tooth that they did the root canal on.

1
★☆☆☆☆

I went in for a root canal and arrived 45 minutes early and I didn't get seen until 3 hour's after my appointment time and while they where giving me gas it ended up burning my face where the mask touched my skin and when I told the dentist that it was burning me and I wanted to take the mask off she said that everything was fine and to be quit. After wards I had burns on my cheeks and just above my lip witch are now scars. They never put a crown on the tooth because they said my insurance wouldn't cover it and I would have to pay out of pocket even though they never checked with my insurance first and they weren't going to waist there time checking with them because they new it wouldn't be covered for but I called my insurance and I was told that I am covered for a crown and that I wouldn't have to pay out of my own pocket. My tooth ended up breaking off at the gum line because they never put the crown on. I also still have pain in my tooth that they did the root canal on.

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The fees are attractive but the quality of work is extremely poor.
I had crowns installed and one kept coming off (repeately re-cemented)
and two others popped off and one I crushed when it came off.

I took my time to find another dentist, and now that I understand the errors that were made, I cannot recommend Western Dental to anyone.
The extra fee that another dentist charges will have a better chance of the work lasting for much longer.

1
★☆☆☆☆

The fees are attractive but the quality of work is extremely poor.
I had crowns installed and one kept coming off (repeately re-cemented)
and two others popped off and one I crushed when it came off.

I took my time to find another dentist, and now that I understand the errors that were made, I cannot recommend Western Dental to anyone.
The extra fee that another dentist charges will have a better chance of the work lasting for much longer.

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This office will make you pay for their mistakes. I had $4000+ of work done, most of which was covered by insurance. They filed these claims, incorrectly, 4 times with my insurance. Finally the insurance company told them they can not pay for the services because they(Western Dental) took to long to file correctly. Western Dental is trying to make me pay the entire bill!

PROS:
CONS: Lucy(the manager) will lie to You, Western Dental HQ and Insurance Companys

1
★☆☆☆☆

This office will make you pay for their mistakes. I had $4000+ of work done, most of which was covered by insurance. They filed these claims, incorrectly, 4 times with my insurance. Finally the insurance company told them they can not pay for the services because they(Western Dental) took to long to file correctly. Western Dental is trying to make me pay the entire bill!

PROS:
CONS: Lucy(the manager) will lie to You, Western Dental HQ and Insurance Companys

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I came here with a very bad tooth ache.I usually am very nervous about the dentist but the dr. and nurses here put me right at ease they were generouse with the novicaine and made me very comfortable.They told me what to expect and that they would stop if it was to uncomfortable I was impreseed by their caring manner and friendly knowledgeable staff. I would reccomened them to anyone.I will go back again as well.

PROS: professionals
CONS: long wait time

4
★★★★☆

I came here with a very bad tooth ache.I usually am very nervous about the dentist but the dr. and nurses here put me right at ease they were generouse with the novicaine and made me very comfortable.They told me what to expect and that they would stop if it was to uncomfortable I was impreseed by their caring manner and friendly knowledgeable staff. I would reccomened them to anyone.I will go back again as well.

PROS: professionals
CONS: long wait time

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Message from Western Dental

At Western Dental, we make high quality dental care convenient and affordable for thousands of people across California, Arizona and Nevada. Our friendly and experienced dental professionals provide a wide range of family dental services including orthodontics, cosmetic dentistry and emergency dental care. Here, we gladly treat patients of all ages, including young children. We also welcome walk-ins and offer evening and weekend appointments.

 

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