San Marin Animal Hospital

★★★★☆
  • 103 San Marin Dr

    Novato, CA 94945

    Map & Directions
  • 415-892-8387

About San Marin Animal Hospital

Hours
Mon 8am-6pm, Wed 8am-6pm, Fri 8am-6pm, Tue 8am-7pm, Thu 8am-7pm, Sat 8:30am-2pm

Pets & Animals

Pets & Animals
More choices in Novato:
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Center Veterinary Clinic

1553 S Novato Blvd Ste B Novato, CA

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Family Animal Hospital

943 Sir Francis Drake Blvd Kentfield, CA

4.0 9
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Lived in Novato last 20 years, have been a pet owner the whole time been to all the vets in Novato. Every one with at least one pet at one time or an other. I can truly attest to them being the cheapest and lowest coast of all the other vets in Novato. That's a fact. Hers where the story gets sad. October 2010 took my dog to be spade she was 6 months and already Kennel trained. Well went to pick her up the day first thing in the morning. I noticed my 6 month old lab short hair mix in the waiting room unattended. I went to open the door, locked lights were off and I immediately started knocking because it was 30 mis after they opend. To my suprize there was no one there. And my dog that just underwent mayjor surgey in the main lobby with computer wires and all sorts of things a puppie should not be around. Luckly my dog is very obedient and well tempered as did not get into anything that could have hurt her or even kill her. So what I did was got in my truck and sat until I saw a lady come to un lock the door. I asked her if this is where the keep the dogs after surgery she jokingly said just yours. I kinda thought wtf in my head my dog seemed fine no damage done. I paid them and kindly left a little disappointed in there attention to deatail. But then I kinda figured you get what you pay for right?..... Well about a year later my sisters cat had a sist in his stomach. Simple prosedure I have personally seen farmers do it to cows with 100% succes every time. Well he cut and drained the sist and then put gauze in the wond ok sounds pretty straight forward except he left gauze in the cut then stitched him on up took my sisters money and sent her on her way. The cat has been having health issues ever since. Next would be about a week ago my dog and I were hiking on burdell she steped on glass cut her pad. Took her home and called the vets and started Geting estements. Being that it was a very little cut. I just wanted to have it cleaned out bc there was mud and rocks in it. Well country vet said she would have to go under so the could really clean it out then they would give antibiotics and quoted 4-450 for the job. So i called a few othere places and smah happend to be one they quoted 100 dollars and said she wouldt have to go under. So I took her there thinking its a small cut doesn't need stitches it's just extremely dirty because she was walking in the dirt. Long story short the doctor came into the lobby didn't say much kinda got a I don't want to talk vibe from him. Took my dog to the back and said I couldn't go wait here comes back 15 mins later with my dog bandaged up handed me some pills said I could remove the bandage in a week and give her 2 pills a day and shed be fine well just like the cat after a short time we realized somthing wasnt right by how much it seemed to be hurting her. Took the bandage off and what do I see?!? Mud rocks and blood this guy didn't do $*** but throw some gauze over the muddy cut and perscribe antibittics. Now 8 days later her foot is swollen and infected and I have scedualed an apointment for a real vet that's about helping animals and not stealing the bussneses and robbing their coustomers. I have to say I agree with some of these reviews he's by far the most affordable. But cheap usually means just that. And the fact that dr hauser seems like and old obese cheapskate who probably dilutes vacs and cuts corners every day of his life to make an extra buck at the expense of your pets. If you want quality veterinarian car and not a cheap fix it now kind of vet. The country vet is just that they charger a little more but they take the extra step to make you feel like they will do what ever it takes to help your pet.

1
★☆☆☆☆

Lived in Novato last 20 years, have been a pet owner the whole time been to all the vets in Novato. Every one with at least one pet at one time or an other. I can truly attest to them being the cheapest and lowest coast of all the other vets in Novato. That's a fact. Hers where the story gets sad. October 2010 took my dog to be spade she was 6 months and already Kennel trained. Well went to pick her up the day first thing in the morning. I noticed my 6 month old lab short hair mix in the waiting room unattended. I went to open the door, locked lights were off and I immediately started knocking because it was 30 mis after they opend. To my suprize there was no one there. And my dog that just underwent mayjor surgey in the main lobby with computer wires and all sorts of things a puppie should not be around. Luckly my dog is very obedient and well tempered as did not get into anything that could have hurt her or even kill her. So what I did was got in my truck and sat until I saw a lady come to un lock the door. I asked her if this is where the keep the dogs after surgery she jokingly said just yours. I kinda thought wtf in my head my dog seemed fine no damage done. I paid them and kindly left a little disappointed in there attention to deatail. But then I kinda figured you get what you pay for right?..... Well about a year later my sisters cat had a sist in his stomach. Simple prosedure I have personally seen farmers do it to cows with 100% succes every time. Well he cut and drained the sist and then put gauze in the wond ok sounds pretty straight forward except he left gauze in the cut then stitched him on up took my sisters money and sent her on her way. The cat has been having health issues ever since. Next would be about a week ago my dog and I were hiking on burdell she steped on glass cut her pad. Took her home and called the vets and started Geting estements. Being that it was a very little cut. I just wanted to have it cleaned out bc there was mud and rocks in it. Well country vet said she would have to go under so the could really clean it out then they would give antibiotics and quoted 4-450 for the job. So i called a few othere places and smah happend to be one they quoted 100 dollars and said she wouldt have to go under. So I took her there thinking its a small cut doesn't need stitches it's just extremely dirty because she was walking in the dirt. Long story short the doctor came into the lobby didn't say much kinda got a I don't want to talk vibe from him. Took my dog to the back and said I couldn't go wait here comes back 15 mins later with my dog bandaged up handed me some pills said I could remove the bandage in a week and give her 2 pills a day and shed be fine well just like the cat after a short time we realized somthing wasnt right by how much it seemed to be hurting her. Took the bandage off and what do I see?!? Mud rocks and blood this guy didn't do $*** but throw some gauze over the muddy cut and perscribe antibittics. Now 8 days later her foot is swollen and infected and I have scedualed an apointment for a real vet that's about helping animals and not stealing the bussneses and robbing their coustomers. I have to say I agree with some of these reviews he's by far the most affordable. But cheap usually means just that. And the fact that dr hauser seems like and old obese cheapskate who probably dilutes vacs and cuts corners every day of his life to make an extra buck at the expense of your pets. If you want quality veterinarian car and not a cheap fix it now kind of vet. The country vet is just that they charger a little more but they take the extra step to make you feel like they will do what ever it takes to help your pet.

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I have had many dogs, but never had a vet and his staff care so well for my dogs as Dr. Hauser and his wonderful staff! He is the most reasonable vet EVER!!! I buy all my Frontline, treats and kibble here as he is cheaper than Petco...also he will match anyone's price for Frontline. I hope that he never retires as he will be very hard to replace...Thank you Dr. Hauser and all of your caring staff!!! We love you...woof woof :)

5
★★★★★

I have had many dogs, but never had a vet and his staff care so well for my dogs as Dr. Hauser and his wonderful staff! He is the most reasonable vet EVER!!! I buy all my Frontline, treats and kibble here as he is cheaper than Petco...also he will match anyone's price for Frontline. I hope that he never retires as he will be very hard to replace...Thank you Dr. Hauser and all of your caring staff!!! We love you...woof woof :)

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Dr Hauser and his staff are life savers! My cat was sick when I brought him to Dr.Hauser, but I had no idea what was wrong. There were many expensive tests that the Dr. could have put us through, but he kept it to only the very necessary and we discovered that my cat is diabetic. This discovery literally saved my cat's life. Now he is strong, vivacious, and acting like a kitten again. This office has always treated me with respect, and care.They also always work with my budget, often giving me deals. Dr.Hauser is a kind hearted man, who really cares about his patients and their families.

5
★★★★★

Dr Hauser and his staff are life savers! My cat was sick when I brought him to Dr.Hauser, but I had no idea what was wrong. There were many expensive tests that the Dr. could have put us through, but he kept it to only the very necessary and we discovered that my cat is diabetic. This discovery literally saved my cat's life. Now he is strong, vivacious, and acting like a kitten again. This office has always treated me with respect, and care.They also always work with my budget, often giving me deals. Dr.Hauser is a kind hearted man, who really cares about his patients and their families.

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I live in Petaluma but travel down to Novato to bring my dog to see Dr. Hauser. I trust him. That matters a lot to me. I trust he will do the right thing for my pet. Now that I have my own pet to look after, I know Dr. Hauser is the right vet for us, since he has been my family's vet for as long as I can remember.

They have the animals in mind here, they are friendly, kind, and very professional. I buy my pet food, treats, and flea medication from here because I want to support my favorite vet!

5
★★★★★

I live in Petaluma but travel down to Novato to bring my dog to see Dr. Hauser. I trust him. That matters a lot to me. I trust he will do the right thing for my pet. Now that I have my own pet to look after, I know Dr. Hauser is the right vet for us, since he has been my family's vet for as long as I can remember.

They have the animals in mind here, they are friendly, kind, and very professional. I buy my pet food, treats, and flea medication from here because I want to support my favorite vet!

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marc l. I'm truly sorry for your less thab positive experience at the hospital. I wasn't on duty at the time. but I wish you had brought up your concerns to Dr. Hauser. He would never have sanctioned the conduct you report. I did question our staff and in fairness to them, their recollection is a bit different. You came in with an indoor/OUTDOOR kitty and had no knowledge of what shots you pet might need. They suggested what was appropriate for a cat that goes outside. There are certain vaccinations that are essential for all cats, and then there are vaccinations that are really life-style dependent. We're really sorry if this in any way offended you. Please accept our appologies, but know that your cat is protected while venturing outdoors.

5
★★★★★

marc l. I'm truly sorry for your less thab positive experience at the hospital. I wasn't on duty at the time. but I wish you had brought up your concerns to Dr. Hauser. He would never have sanctioned the conduct you report. I did question our staff and in fairness to them, their recollection is a bit different. You came in with an indoor/OUTDOOR kitty and had no knowledge of what shots you pet might need. They suggested what was appropriate for a cat that goes outside. There are certain vaccinations that are essential for all cats, and then there are vaccinations that are really life-style dependent. We're really sorry if this in any way offended you. Please accept our appologies, but know that your cat is protected while venturing outdoors.

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I have taken my dogs and cats to Dr. Hauser and staff for years. He is compassionate, caring, and has always made an effort to be as economical as possible without compromising my pets' welfare. His staff is great as well.

5
★★★★★

I have taken my dogs and cats to Dr. Hauser and staff for years. He is compassionate, caring, and has always made an effort to be as economical as possible without compromising my pets' welfare. His staff is great as well.

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I took my cats in for 1 shot, without being told they gave my cats 3 other shots, charging me for all of them without my consent. The staff seemed uncomfortable while telling me how much it was going to cost as if they knew that I hadn't asked for all of the shots, and charges they were presenting me with. The staff on hand was far from pleasant or courteous, making jokes about my cats being "breakfast" for a dog in the clinic at the time and laughing at me when I did not know the answer to one of their questions. However they were nice enough to give me a "deal" on all those shots I never asked for. Unless you like hidden charges and being jerked around I wouldn't recommend you go here, I know i never will again.

1
★☆☆☆☆

I took my cats in for 1 shot, without being told they gave my cats 3 other shots, charging me for all of them without my consent. The staff seemed uncomfortable while telling me how much it was going to cost as if they knew that I hadn't asked for all of the shots, and charges they were presenting me with. The staff on hand was far from pleasant or courteous, making jokes about my cats being "breakfast" for a dog in the clinic at the time and laughing at me when I did not know the answer to one of their questions. However they were nice enough to give me a "deal" on all those shots I never asked for. Unless you like hidden charges and being jerked around I wouldn't recommend you go here, I know i never will again.

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Dr. Hauser has looked after 5 dogs and 9 cats over the past 10 years. He was sensitive and caring when 4 of our animals developed serious complications. When the time arrived to put each one down he provided a safe, supportive environment for our pet and ourselves. Currently we have 2 15+ year old cats with a variety of health issues. Dr. Hauser continues to provide the same compassion as he did with the others. He is responsible for saving the life of my niece's puppy who had been misdiagnosed by another vet in Novato.
I am a proponent of alternative care. Dr. Hauser has been willing to work with me when he could.

5
★★★★★

Dr. Hauser has looked after 5 dogs and 9 cats over the past 10 years. He was sensitive and caring when 4 of our animals developed serious complications. When the time arrived to put each one down he provided a safe, supportive environment for our pet and ourselves. Currently we have 2 15+ year old cats with a variety of health issues. Dr. Hauser continues to provide the same compassion as he did with the others. He is responsible for saving the life of my niece's puppy who had been misdiagnosed by another vet in Novato.
I am a proponent of alternative care. Dr. Hauser has been willing to work with me when he could.

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Dr. Hauser has been taking care of my two Jack Russell Terriers for the past ten years. He has been absolutely wonderful. When both dogs began experiencing severe anxiety he was able to find creative solutions. He is kind and gentle with the animals.

4
★★★★☆

Dr. Hauser has been taking care of my two Jack Russell Terriers for the past ten years. He has been absolutely wonderful. When both dogs began experiencing severe anxiety he was able to find creative solutions. He is kind and gentle with the animals.

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