Brookevale 76

★☆☆☆☆
  • 35550 Fremont Blvd

    Fremont, CA 94536

    Map & Directions
  • 510-793-6471

Automotive

Automotive
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I went this unkind and dirty gas station because I needed to change headlight light bulb. The right side one was out and they changed. I was on the phone so I couldn't asked price, totally my fault, anyhow they charged $25 for the service. It was $10 more than other place, but I did not asked before the service, so I just paid. After less than 5 minute, the light bulb was out again. I went back to the shop, the mechanics said my car has electrical problem. I did not buy it. The mechanic said he wanted to put new one in the left side and my old one in the right side to check there is any electrical problem. I said OK. Later, the new one was out again after 1 hour, I did not drive all the time, I drove my car less than 30 minutes. I went to the shop, and asked them my money back, they said 'no.' The manager said they never returned money. If he dose, he will lose his job. It did not make any sense to me. Then, he said if I want money back, I should talk to the owner. He will be there next day. I said OK. Then, I wanted them put the original ones back, the mechanics said my car has electrical problem, so asked leave my car there, however, they lost my trust, I could not believe them at all, so just left the shop. If there is any electrical problem, my old one has not to work, because the mechanics changed the left and the right to test, but my old one is just fine. I will go back tomorrow. $25 is nothing, but I have to get the money back, I do not want to waste my money to them.

0
★☆☆☆☆

I went this unkind and dirty gas station because I needed to change headlight light bulb. The right side one was out and they changed. I was on the phone so I couldn't asked price, totally my fault, anyhow they charged $25 for the service. It was $10 more than other place, but I did not asked before the service, so I just paid. After less than 5 minute, the light bulb was out again. I went back to the shop, the mechanics said my car has electrical problem. I did not buy it. The mechanic said he wanted to put new one in the left side and my old one in the right side to check there is any electrical problem. I said OK. Later, the new one was out again after 1 hour, I did not drive all the time, I drove my car less than 30 minutes. I went to the shop, and asked them my money back, they said 'no.' The manager said they never returned money. If he dose, he will lose his job. It did not make any sense to me. Then, he said if I want money back, I should talk to the owner. He will be there next day. I said OK. Then, I wanted them put the original ones back, the mechanics said my car has electrical problem, so asked leave my car there, however, they lost my trust, I could not believe them at all, so just left the shop. If there is any electrical problem, my old one has not to work, because the mechanics changed the left and the right to test, but my old one is just fine. I will go back tomorrow. $25 is nothing, but I have to get the money back, I do not want to waste my money to them.

Pros: Not at all

Cons: Unkind and Dirty

.

I went this unkind and dirty gas station because I needed to change headlight light bulb. The right side one was out and they changed. I was on the phone so I couldn't asked price, totally my fault, anyhow they charged $25 for the service. It was $10 more than other place, but I did not asked before the service, so I just paid. After less than 5 minute, the light bulb was out again. I went back to the shop, the mechanics said my car has electrical problem. I did not buy it. The mechanic said he wanted to put new one in the left side and my old one in the right side to check there is any electrical problem. I said OK. Later, the new one was out again after 1 hour, I did not drive all the time, I drove my car less than 30 minutes. I went to the shop, and asked them my money back, they said 'no.' The manager said they never returned money. If he dose, he will lose his job. It did not make any sense to me. Then, he said if I want money back, I should talk to the owner. He will be there next day. I said OK. Then, I wanted them put the original ones back, the mechanics said my car has electrical problem, so asked leave my car there, however, they lost my trust, I could not believe them at all, so just left the shop. If there is any electrical problem, my old one has not to work, because the mechanics changed the left and the right to test, but my old one is just fine. I will go back tomorrow. $25 is nothing, but I have to get the money back, I do not want to waste my money to them.

0
★☆☆☆☆

I went this unkind and dirty gas station because I needed to change headlight light bulb. The right side one was out and they changed. I was on the phone so I couldn't asked price, totally my fault, anyhow they charged $25 for the service. It was $10 more than other place, but I did not asked before the service, so I just paid. After less than 5 minute, the light bulb was out again. I went back to the shop, the mechanics said my car has electrical problem. I did not buy it. The mechanic said he wanted to put new one in the left side and my old one in the right side to check there is any electrical problem. I said OK. Later, the new one was out again after 1 hour, I did not drive all the time, I drove my car less than 30 minutes. I went to the shop, and asked them my money back, they said 'no.' The manager said they never returned money. If he dose, he will lose his job. It did not make any sense to me. Then, he said if I want money back, I should talk to the owner. He will be there next day. I said OK. Then, I wanted them put the original ones back, the mechanics said my car has electrical problem, so asked leave my car there, however, they lost my trust, I could not believe them at all, so just left the shop. If there is any electrical problem, my old one has not to work, because the mechanics changed the left and the right to test, but my old one is just fine. I will go back tomorrow. $25 is nothing, but I have to get the money back, I do not want to waste my money to them.

Pros: Nothing

Cons: Very bad service

 

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