Purrfec Auto Service

★★★☆☆
  • 20732 Lake Forest Dr, Ste B Suite B-1

    Lake Forest, CA 92630

    Map & Directions
  • 949-457-1150

Automotive

Automotive
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3.0 5
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I warn you don't be fooled by going here. We took our car to be smog checked after paying $75 for a battery to be replaced. The smog failed and they failed to tell us that the car would not pass after a battery replacement. They refuse to re-smog for free or at a discount. This place ripped us off. I usually don't have time for reviews but I don't want anyone else suffering what we went through. I should have followed the yelp reviews as they were all bad except one blog.

1
★☆☆☆☆

I warn you don't be fooled by going here. We took our car to be smog checked after paying $75 for a battery to be replaced. The smog failed and they failed to tell us that the car would not pass after a battery replacement. They refuse to re-smog for free or at a discount. This place ripped us off. I usually don't have time for reviews but I don't want anyone else suffering what we went through. I should have followed the yelp reviews as they were all bad except one blog.

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Honest & Professional. I have been going to Purrfect Auto for 3 years and have never had a problem. Even for work that they don't do, I always give them a call and get their opinion first. When I asked the manager about fixing my bumper, he actually recommended 2 places and gave me some insight as to how insurance might view it and where the costs would come from.

5
★★★★★

Honest & Professional. I have been going to Purrfect Auto for 3 years and have never had a problem. Even for work that they don't do, I always give them a call and get their opinion first. When I asked the manager about fixing my bumper, he actually recommended 2 places and gave me some insight as to how insurance might view it and where the costs would come from.

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The OWNER is a thief.I think probably is near bankruptcy because i took my car in ,he charge me 275$ for Ac repair , but when i realized one week later that the Ac wasn't working and I took the car back He told me that the car needed also a new compressor and he wasn't going to give me back my money or repair the ac .Stay away !!!! Owner is a great talker and thief!!!

1
★☆☆☆☆

The OWNER is a thief.I think probably is near bankruptcy because i took my car in ,he charge me 275$ for Ac repair , but when i realized one week later that the Ac wasn't working and I took the car back He told me that the car needed also a new compressor and he wasn't going to give me back my money or repair the ac .Stay away !!!! Owner is a great talker and thief!!!

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I've been to purrfect auto service for oil changes in the past. The folks here are very helpful, work fast and treat the customers really well. I got a great value on their tune-up special with free oil change for about $30, which includes oil and filter change, and installation of super bosch spark plugs.

4
★★★★☆

I've been to purrfect auto service for oil changes in the past. The folks here are very helpful, work fast and treat the customers really well. I got a great value on their tune-up special with free oil change for about $30, which includes oil and filter change, and installation of super bosch spark plugs.

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Great Service, be sure to check for their add in the Pennysaver- especially if you are getting a smog ($16.95) or an oil change ($9.95). They're located off Bake Parkway in Lake Forest in between South Pointe and North Pointe, they even have a shuttle Service if you need a ride. The service here is fast, friendly, and efficient- you won't be disappointed.

4
★★★★☆

Great Service, be sure to check for their add in the Pennysaver- especially if you are getting a smog ($16.95) or an oil change ($9.95). They're located off Bake Parkway in Lake Forest in between South Pointe and North Pointe, they even have a shuttle Service if you need a ride. The service here is fast, friendly, and efficient- you won't be disappointed.

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Message from Purrfec Auto Service

More about Purrfec Auto Service

We are centrally located in Lake Forest California, only minutes away from the 241, 5 and 405 freeways at the corner of Lake Forest Dr. and Dimension. The PURRFECT AUTO SERVICE management has over 16 years of experience in hands on management and customer service. It is the management's relentless commitment to excellent customer service that has earned them the #1 Customer Service Award for ten years running. Purrfect Auto Service provides a one-stop solution for its customers’ automotive maintenance needs. Our location combines 5 businesses, i.e., fast lube, brake system repair, smog inspection, air conditioning system service, and general repair, all under one roof. It is the mission statement of Purrfect Auto Service to provide every customer with quality automotive maintenance service in a clean, professional, reliable and ethical business environment and the highest level of customer service and satisfaction. Business History Welcome to Purrfect Auto service. We thank you for giving us the opportunity to introduce you to our business. We are a family run business with strong focus on building sustainable relationships based on honesty, mutual respect and best in class service. Our business model is based on accuracy, speed and robust solutions in order to save you time and money. As a full service auto shop, we have dedicated bays for fast lube business to expedite your oil change and designated bays for other services. As a professional service provider, we are as much concerned about your experience at Purrfect auto as we are serving your auto repair needs. Therefore, you will find that we run a clean, professional shop that provides reliable, honest and quality service at an affordable price. Please call us or stop by. Areas Served Lake Forest, Irvine, Foothill Ranch, Baker Ranch, Rancho Santa Margarita, Ladera Ranch Payment Types Accepted Cash; Debit Card; Discover; MasterCard; VISA Brands Quantum, KYB, Manroe, Bosch, ACDelco Professional Associations ASE certified Amenities Customer Shuttle, Loaner Vehicles Languages Spoken English, Farsi Year Founded 1991

 

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