Sleep N Aire Mattress

★★★★☆
  • 1812 Lincoln Blvd

    Santa Monica, CA 90404

    Map & Directions
  • 310-450-7241

About Sleep N Aire Mattress

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Details
Hours
Mon - Sat, 10am - 8pm; Sun, 11am - 6pm

Home & Garden

Home & Garden
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Sleep N Aire has serious fraud behavior. They post Latex label on cheaper foam mattress to defraud customers.

I ordered a latex mattress but they delivered me a foam mattress but with a latex label, their workers unintentionally told us the truth and showed the Henry's note which required to change foam label to latex label.

Henry and Carlos are skillful cheater and mean person.
Hope other customers won't have so bad experience.

1
★☆☆☆☆

Sleep N Aire has serious fraud behavior. They post Latex label on cheaper foam mattress to defraud customers.

I ordered a latex mattress but they delivered me a foam mattress but with a latex label, their workers unintentionally told us the truth and showed the Henry's note which required to change foam label to latex label.

Henry and Carlos are skillful cheater and mean person.
Hope other customers won't have so bad experience.

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Sleep N Aire Mattress has serious fraud behavior\r
They post Latex label on much cheaper foam mattress to defraud customers.\r
\r
I spent more than $2000 ordered a latex mattress but got a foam one. Their workers unintentionally told me

3
★★★★★

Sleep N Aire Mattress has serious fraud behavior\r
They post Latex label on much cheaper foam mattress to defraud customers.\r
\r
I spent more than $2000 ordered a latex mattress but got a foam one. Their workers unintentionally told me

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This says it all - a letter from the Bettter Business Bureau to me.
"Sleep N Aire Mattress Company
1812 Lincoln Blvd.
Santa Monica, CA 90404
Contact: Thacker, William
Phone: (310) 450-7241

In the absence of any response from the company this complaint despite our two requests to them, we are closing our file on this complaint.

This unanswered complaint will become part of the information we report to the public on this company for the next three years. Should any government agency request our files on this company, your complaint will also be included.

If you have settled this complaint directly with the company, would you please email us to let us know that, as well as any other comments you might have. Your help in doing this is important to ensure that our report to the public on this company is accurate.

Thank you for using the Better Business Bureau."

1
★☆☆☆☆

This says it all - a letter from the Bettter Business Bureau to me.
"Sleep N Aire Mattress Company
1812 Lincoln Blvd.
Santa Monica, CA 90404
Contact: Thacker, William
Phone: (310) 450-7241

In the absence of any response from the company this complaint despite our two requests to them, we are closing our file on this complaint.

This unanswered complaint will become part of the information we report to the public on this company for the next three years. Should any government agency request our files on this company, your complaint will also be included.

If you have settled this complaint directly with the company, would you please email us to let us know that, as well as any other comments you might have. Your help in doing this is important to ensure that our report to the public on this company is accurate.

Thank you for using the Better Business Bureau."

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We also shopped around a bunch of different places and never really felt comfortable making the buy. I was across the street at the Goodwill Donation Center and happened to notice to the store. We bought a queen and a full, both their brand latex pillowtops, and beds for both from their large catalog selection. 4 latex pillows were included. The whole thing was just over $4K delivered which we thought was a fantastic deal. So far, we're ecstatic (and relieved) to finally have some really great mattresses to sleep on. Fernando, the owner, was very helpful, friendly and patient. There's a no-frills, non-pretentious, neighborhood shop feel to the store, and they make the mattresses right there in the back. Plus, they have a large celebrity clientele list spanning decades; I think they've been around for 70 or 80 years in the same location under the same family. Shopping there reminded me of how good it is to do business with your local mom-and-pop, brick-and-mortar.

5
★★★★★

We also shopped around a bunch of different places and never really felt comfortable making the buy. I was across the street at the Goodwill Donation Center and happened to notice to the store. We bought a queen and a full, both their brand latex pillowtops, and beds for both from their large catalog selection. 4 latex pillows were included. The whole thing was just over $4K delivered which we thought was a fantastic deal. So far, we're ecstatic (and relieved) to finally have some really great mattresses to sleep on. Fernando, the owner, was very helpful, friendly and patient. There's a no-frills, non-pretentious, neighborhood shop feel to the store, and they make the mattresses right there in the back. Plus, they have a large celebrity clientele list spanning decades; I think they've been around for 70 or 80 years in the same location under the same family. Shopping there reminded me of how good it is to do business with your local mom-and-pop, brick-and-mortar.

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After testing out mattresses at stores all over the Westside, we found one we really liked @ our little local SleepNAire. It happened to be their brand mattress (and turned out it was the same model the Santa Monica Fire Department purchased for their firehouses). Figured if big guys who really need a good sleep would invest in it, we would too! Have had it for a while, still sleeping very well!

4
★★★★☆

After testing out mattresses at stores all over the Westside, we found one we really liked @ our little local SleepNAire. It happened to be their brand mattress (and turned out it was the same model the Santa Monica Fire Department purchased for their firehouses). Figured if big guys who really need a good sleep would invest in it, we would too! Have had it for a while, still sleeping very well!

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I bought my mattress here. They had a great deal, but the service was forgettable. I wasn't totally satisified with my mattress, but I was trying to get out cheap. I wish they would have been able to give me more of a opinion on the mattress I was buying. They delivered without a hitch. I think next time I'd go to a store that was more helpful.

3
★★★☆☆

I bought my mattress here. They had a great deal, but the service was forgettable. I wasn't totally satisified with my mattress, but I was trying to get out cheap. I wish they would have been able to give me more of a opinion on the mattress I was buying. They delivered without a hitch. I think next time I'd go to a store that was more helpful.

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I love this mattress shop. The sales team is helpful and knowledgeable. Go there for their mattress brand, NOT the well known names. Their mattresses are fantastic. I have a queen pillow top and a regular double in my guest room. Everyone who has slept on the mattress comments on its comfort--this includes people with sleep issues.

5
★★★★★

I love this mattress shop. The sales team is helpful and knowledgeable. Go there for their mattress brand, NOT the well known names. Their mattresses are fantastic. I have a queen pillow top and a regular double in my guest room. Everyone who has slept on the mattress comments on its comfort--this includes people with sleep issues.

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We had a good experience buying a mattress from these guys. We needed a custom job so that the mattress was firm on one side, for my wife, and less firm on the other, for me. They had it done in a couple of days and delivered it when they said they would. It was relatively reasonable ($1000) for a custom job and they were very helpful in choosing the right mattress.

4
★★★★☆

We had a good experience buying a mattress from these guys. We needed a custom job so that the mattress was firm on one side, for my wife, and less firm on the other, for me. They had it done in a couple of days and delivered it when they said they would. It was relatively reasonable ($1000) for a custom job and they were very helpful in choosing the right mattress.

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