Chico Motorsports

★★★☆☆
  • 1538 Park Ave

    Chico, CA 95928

    Map & Directions
  • 530-345-4503

Communications & Utilities

Communications & Utilities
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2.5 8
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AMAZING! My husband and I went there yesterday (6/16/12) to buy two bikes. We walked in the door, right past the sale guy; he did NOT acknowledge us... we were the ONLY customers in the store!!!! We looked at a few of the bikes, still no acknowledgement......We finally settled on two bikes we wanted to ask questions about.......A lady walked in needing a helmet......Sales guy up and showing the helmets......still not a word to us (WOW) mind you there were two other guys at the parts counter.......finally I had enough and told my husband "let's go!" .....still nothing.......Left .....went to Yuba City MotorSports and.....20K later we had our two bikes.......Will NEVER step foot in Chico Motorsports again!!!!!!

1
★☆☆☆☆

AMAZING! My husband and I went there yesterday (6/16/12) to buy two bikes. We walked in the door, right past the sale guy; he did NOT acknowledge us... we were the ONLY customers in the store!!!! We looked at a few of the bikes, still no acknowledgement......We finally settled on two bikes we wanted to ask questions about.......A lady walked in needing a helmet......Sales guy up and showing the helmets......still not a word to us (WOW) mind you there were two other guys at the parts counter.......finally I had enough and told my husband "let's go!" .....still nothing.......Left .....went to Yuba City MotorSports and.....20K later we had our two bikes.......Will NEVER step foot in Chico Motorsports again!!!!!!

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The best motorcycle shop in the area. The staff is very knowledgeable and friendly. The service department works on all my motorcycles and is reasonably priced and very prompt with the turn around. Great shop!

5
★★★★★

The best motorcycle shop in the area. The staff is very knowledgeable and friendly. The service department works on all my motorcycles and is reasonably priced and very prompt with the turn around. Great shop!

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Almost everytime my husband takes his bike there for service, the mechanics forget or do wrong something. One day, they forgot to plug an alternator connectors back, another day, they forgot to plug CB cable back, this time they didn't check a clutch cable wear when he had a regular service last Wed. We had a motorcycle ride yesterday (Sunday) and the clutch cable started coming apart around Clearlake (about 150 miles from our house). We came home without using clutch (just foot shifted) tried to not stop (I changed signal and waited him passed and used my bike's hazard lights on)....We had a terrible day off. He paid hour and half labor for the service but seems like they just changed oil and air filter!!
It's not too much to say that they could kill someone. It's very sad that I can't trust the mechanic.
I really hope to find a skilled (or at least done a right job) mechanic around this area. I'm happy that I have never had problems with my Goldwing services at Honda.

1
★☆☆☆☆

Almost everytime my husband takes his bike there for service, the mechanics forget or do wrong something. One day, they forgot to plug an alternator connectors back, another day, they forgot to plug CB cable back, this time they didn't check a clutch cable wear when he had a regular service last Wed. We had a motorcycle ride yesterday (Sunday) and the clutch cable started coming apart around Clearlake (about 150 miles from our house). We came home without using clutch (just foot shifted) tried to not stop (I changed signal and waited him passed and used my bike's hazard lights on)....We had a terrible day off. He paid hour and half labor for the service but seems like they just changed oil and air filter!!
It's not too much to say that they could kill someone. It's very sad that I can't trust the mechanic.
I really hope to find a skilled (or at least done a right job) mechanic around this area. I'm happy that I have never had problems with my Goldwing services at Honda.

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I promise if you take a motorcycle here, they will f........... as much up as possible things as they can so that you continually have different issues and have to spend more. I would tell you what they did to my bike, but then they would know who I am. Just take my advice and find a different place to do your mechanical work.

0
★☆☆☆☆

I promise if you take a motorcycle here, they will f........... as much up as possible things as they can so that you continually have different issues and have to spend more. I would tell you what they did to my bike, but then they would know who I am. Just take my advice and find a different place to do your mechanical work.

Cons: They'll sabotage your bike to make you come in and pay more!

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I brought my bike in and they said that I shouldnt invest the thousands of dollars to fix it and I was stubborn and had them fix it anyways and they did an amazing job!

5
★★★★★

I brought my bike in and they said that I shouldnt invest the thousands of dollars to fix it and I was stubborn and had them fix it anyways and they did an amazing job!

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1 out of 1 people found this review helpful.

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i had them due a carb rebuild. paid good money only to have the bike pee gas out of every tube on the carb after one ride. went in there and told them my problem and they told me they would charge me just to look at the carb. The service department is terrible. The parts departmen however, ive had good luck, nice guys willing to help. but still i am not going there anymore.

2
★★☆☆☆

i had them due a carb rebuild. paid good money only to have the bike pee gas out of every tube on the carb after one ride. went in there and told them my problem and they told me they would charge me just to look at the carb. The service department is terrible. The parts departmen however, ive had good luck, nice guys willing to help. but still i am not going there anymore.

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I went there to buy a motorcycle and when i walked in the sales people ignored me (maybe my nationality? being asian, they didn't think i had the money or was worth the time?).
No greetings, i had to walk over to parts to get them to call the sales guy on his cell phone who was only 10feet away.
I tell him i was interested in the 600's, so he shows me a 250? I had to tell him twice, and then he shows me the bikes. I found a zx6r i was interested and i told him i was going to come back since i had to drive back to my bank in sacramento and transfer the money into my checkings in order to write them a check. since i dont have access to eletronic transfer.
I called Chicomotorsports on my way back from Sacramento, 5minutes into town. They said they had everything ready for me. When i get there, sales ignored me once again. I waited for half an hour. I had to get another guy to call the sales guy, the guy walks me outside and tells me they had already sold the bike. Didn't even bother calling me to inform me.
They wasted my gas and time" I demanded to talk to the owner, and the owner ignored me. Me and my friends will never go there, Really unprofessional and poor customer service.

1
★☆☆☆☆

I went there to buy a motorcycle and when i walked in the sales people ignored me (maybe my nationality? being asian, they didn't think i had the money or was worth the time?).
No greetings, i had to walk over to parts to get them to call the sales guy on his cell phone who was only 10feet away.
I tell him i was interested in the 600's, so he shows me a 250? I had to tell him twice, and then he shows me the bikes. I found a zx6r i was interested and i told him i was going to come back since i had to drive back to my bank in sacramento and transfer the money into my checkings in order to write them a check. since i dont have access to eletronic transfer.
I called Chicomotorsports on my way back from Sacramento, 5minutes into town. They said they had everything ready for me. When i get there, sales ignored me once again. I waited for half an hour. I had to get another guy to call the sales guy, the guy walks me outside and tells me they had already sold the bike. Didn't even bother calling me to inform me.
They wasted my gas and time" I demanded to talk to the owner, and the owner ignored me. Me and my friends will never go there, Really unprofessional and poor customer service.

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1 out of 1 people found this review helpful.

Business Response:

This is a perfect example of an over exaggeration in every sense of the phrase. I usually just apologize and ask for another chance in these responses, but not this time. We had helped this customer for 3 hours earlier in the day on a ZX6 that he was thinking about buying. He wanted a red one. He said he would think about it and get back to us. He did not want to give us any of his info. At the end of the day we had sold quite a few bikes that day including the one he was looking at. He showed up without calling us to tell us he was coming back, only to offer us some low ball offer on the bike. We had to tell him we'd already sold the one he was looking at, but we could get him one from another dealer if he wanted us to. He was mad because we actually sell bikes and wouldn't take his low ball offer. If anyone has had a poor experience here please contact me Chris Kelley. I will bend over backwards to see that you get proper treatment.
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Chico Motorsports has your latest motorcycles and parts/accessories. I have come in here to purchase a t-shirt for my dad because he collects t-shirts of motorcycle places all over the world. The people here were very nice.

4
★★★★☆

Chico Motorsports has your latest motorcycles and parts/accessories. I have come in here to purchase a t-shirt for my dad because he collects t-shirts of motorcycle places all over the world. The people here were very nice.

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1 out of 2 people found this review helpful.

Message from Chico Motorsports

Chico Motorsports is located in Chico, California which is convenient to the entire North Valley Area: Redding, Red Bluff and Sacramento as well as Reno, Nevada and Medford, Oregon. We sell a variety of brands including Yamaha, Suzuki, Kawasaki, KTM and Lance Scooters. We have a variety of Motorcycles, ATVs and Scooters to suit your needs. Stop in and see our friendly sales team today!



We also have an extensive OEM and aftermarket parts inventory with knowledgeable and friendly staff to help you find exactly what you need. Don't forget the large selection of riding and safety gear for off-road and on-road riders! And for those fashionably inclined to represent the riding lifestyle off the track we have a large selection of hat, shirts, hoodies and glasses in stock to browse and try on.



Let's not forget our multi-line certified service department that prides itself in doing fair and honest work every day. Come in and see what Chico Motorsports can offer you!

 

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