Pat's Pet Grooming

★★☆☆☆

About Pat's Pet Grooming

Categories

Pets & Animals

Pets & Animals
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I brought my dog in for a trim. He was very friendly and outgoing prior to his day at Pat's but when I picked him up he was very withdrawn and skittish. When I asked about it, I was told that there was "an incident." My dog hasn't been the same with any other groomer ever since.

1
★☆☆☆☆

I brought my dog in for a trim. He was very friendly and outgoing prior to his day at Pat's but when I picked him up he was very withdrawn and skittish. When I asked about it, I was told that there was "an incident." My dog hasn't been the same with any other groomer ever since.

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I didn't know that Pat retired. I took my dogs in as usual 2 months ago and the new groomer cut my Lhasa Apso's face hair so short she looked like a fox! I was so shocked because I had always had such a good experience at Pat's. I makes me wonder if the new management knows what a breed cut is suppose to look like.

1
★☆☆☆☆

I didn't know that Pat retired. I took my dogs in as usual 2 months ago and the new groomer cut my Lhasa Apso's face hair so short she looked like a fox! I was so shocked because I had always had such a good experience at Pat's. I makes me wonder if the new management knows what a breed cut is suppose to look like.

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Since Pat's retirement the new management has done a great deal to improve upon the foundation which Pat has built her business by expanding our service days and hours, scheduling appointments and integrating new services that would enhance the overall quality of our work. In addition, we have made several aesthetic improvements. As a general practice our staff meet regularly to discuss issues and for training so that we may continue providing the very best quality that our clients can trust. The words quality and trust have been incorporated into the care Pat had always provided. Issues concerning any of our tenants are taken very seriously and we need to know about them so that we can address them. In the Wendy W review we were unaware of any issue. In fact, no one with that info exists in our database. I am only giving ourselves a very good rating as we always have room for growth.

4
★★★★☆

Since Pat's retirement the new management has done a great deal to improve upon the foundation which Pat has built her business by expanding our service days and hours, scheduling appointments and integrating new services that would enhance the overall quality of our work. In addition, we have made several aesthetic improvements. As a general practice our staff meet regularly to discuss issues and for training so that we may continue providing the very best quality that our clients can trust. The words quality and trust have been incorporated into the care Pat had always provided. Issues concerning any of our tenants are taken very seriously and we need to know about them so that we can address them. In the Wendy W review we were unaware of any issue. In fact, no one with that info exists in our database. I am only giving ourselves a very good rating as we always have room for growth.

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Yes, it's true, Pat's used to be wonderful. That is, when Pat ran it. We took our beloved dog in three months ago and were confused to find the place empty. It used to be full and bustling. We picked her up and she was trembling, but worse, her fur had been so poorly trimmed that there were uneven areas and spots that went down to her skin. She had scabs that she licked for weeks. We took her to our vet to treat the wounds and she recommended we write this review, as the new management had no remorse.Talking to others in our neighborhood, I heard similar stories. Please, if you love your dog, and I know you do, don't patronize Pat's.

1
★☆☆☆☆

Yes, it's true, Pat's used to be wonderful. That is, when Pat ran it. We took our beloved dog in three months ago and were confused to find the place empty. It used to be full and bustling. We picked her up and she was trembling, but worse, her fur had been so poorly trimmed that there were uneven areas and spots that went down to her skin. She had scabs that she licked for weeks. We took her to our vet to treat the wounds and she recommended we write this review, as the new management had no remorse.Talking to others in our neighborhood, I heard similar stories. Please, if you love your dog, and I know you do, don't patronize Pat's.

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My German Shepherd and Rottweiler have been going to Pats since they were puppies and they are both 2 1/2 years of age. All I have to say is "lets go to Pats" and their tails wag and they are happy.When I pick them up I am happy because the grooming is the best and the trademark "bandanna" is always season oriented or holiday.And I must add very very affordable.

5
★★★★★

My German Shepherd and Rottweiler have been going to Pats since they were puppies and they are both 2 1/2 years of age. All I have to say is "lets go to Pats" and their tails wag and they are happy.When I pick them up I am happy because the grooming is the best and the trademark "bandanna" is always season oriented or holiday.And I must add very very affordable.

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.

My family has been going here for twelve years. it started out as just being her and now it is jammed with dogs. they would not take in my family's dogs because they had a new customer. However the pet boutique next store is great. Pat's pet Grooming is something you can afford to miss.

0
★☆☆☆☆

My family has been going here for twelve years. it started out as just being her and now it is jammed with dogs. they would not take in my family's dogs because they had a new customer. However the pet boutique next store is great. Pat's pet Grooming is something you can afford to miss.

Pros: Located in the heart of pasadena

Cons: over booked, dryer boxes, yell at dogs

 

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