Party City

The Party City of Irvine had the best service ever. When I went there the customer service was the best and the management was perfect they had everything I need for Halloween, Christmas, and all other major holiday if you need service, supplies, perfect management,clean store, and the best customer service then the Party City of Irvine is the store to go to.

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For Halloween, I wanted a specific costume and was calling the store to check if they have it. I called 3 times, heard someone pick up the phone, then hang up!!! Mind you, they hung up on me 3 times. If you can't handle a simple phone call, then I feel the store will not be helpful if I go there in-person.

Update: Ended up going to the store, and they gave great service. Gave good, useful suggestions, how to apply costume make up, etc. Would have given them a 4 or 5 if they had better phone service.

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This store has a great selection and even beats competitor prices, but they advertised a sale on a great deal of items, some in which they did not have in stock. When I asked when they would have them in stock, they did not know. I returned to the store twice and still no item and no restocking info.

PROS: Great selection, great prices!
CONS: Advertised items not in stock and no info offered as to when they'd restock

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