Grooming Gallery

★☆☆☆☆

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I left my dogs to be groomed with the owner who I've not seen before. The woman who usually groomed my dogs was out. I returned in 2 hours when she said they'd be done and neither dog had been groomed yet! She handed my yorkie Bella to me in a towel full of blood, and said take her to the Hospital because I've cut her eye with the clippers. She was bleeding so I wrapped her in a blanket I had and rushed her to the nearest Vet Hospital where luckily a Dr was there. She was put out and kept there and in the afternoon I returned and they said part of her eyelid was cut off and she had a big cut at the end of her eyelid and a lesion on her eye. She was put on eye drops 4x a day and antibiotics and she's wearing a cone. It was a horrible experience! They didn't know if she'd lose her eye, but it is starting to heal. I sent the $330 bill to the owner and expect to be reimbursed. I will never return to the Grooming Gallery. I was told by another groomer that the owner has hurt a few dogs in the past!

1
★☆☆☆☆

I left my dogs to be groomed with the owner who I've not seen before. The woman who usually groomed my dogs was out. I returned in 2 hours when she said they'd be done and neither dog had been groomed yet! She handed my yorkie Bella to me in a towel full of blood, and said take her to the Hospital because I've cut her eye with the clippers. She was bleeding so I wrapped her in a blanket I had and rushed her to the nearest Vet Hospital where luckily a Dr was there. She was put out and kept there and in the afternoon I returned and they said part of her eyelid was cut off and she had a big cut at the end of her eyelid and a lesion on her eye. She was put on eye drops 4x a day and antibiotics and she's wearing a cone. It was a horrible experience! They didn't know if she'd lose her eye, but it is starting to heal. I sent the $330 bill to the owner and expect to be reimbursed. I will never return to the Grooming Gallery. I was told by another groomer that the owner has hurt a few dogs in the past!

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