Pride 'N Joy Pet Grooming & Supplies

★★★☆☆
  • 13717 Ventura Blvd

    Sherman Oaks, CA 91423

    Map & Directions
  • 818-784-6243

About Pride 'N Joy Pet Grooming & Supplies

Categories
Hours
Mon - Fri, 8:30am - 6pm; Sat, 9am - 6pm; Sun, 10am - 5pm
2.7 10
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I was introduced to Pride N Joy the beginning of this year. Conveniently located on Ventura blvd. & Woodman. Love the staff, the suppiles they offer and the quality they offer for dogs and cats. I have a regular groomer that I have used

3
★★★★★

I was introduced to Pride N Joy the beginning of this year. Conveniently located on Ventura blvd. & Woodman. Love the staff, the suppiles they offer and the quality they offer for dogs and cats. I have a regular groomer that I have used

.

I've been taking my dogs here since I got them and they have always been treated like family and they do an amazing job on both. I have on terrier mix who needs more of a hair cut and he always comes out looking so cute and my other, a lab

3
★★★★★

I've been taking my dogs here since I got them and they have always been treated like family and they do an amazing job on both. I have on terrier mix who needs more of a hair cut and he always comes out looking so cute and my other, a lab

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First of all, I have to address all of the negative comments below. I have NO IDEA what grooming shop these people have gone to, but it can't possibly be the Pride 'n' Joy that I've been taking ALL of my dogs to for the past 14 years.

We

3
★★★★★

First of all, I have to address all of the negative comments below. I have NO IDEA what grooming shop these people have gone to, but it can't possibly be the Pride 'n' Joy that I've been taking ALL of my dogs to for the past 14 years.

We

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This is the worst grooming shop my dog has ever experienced. Their grooming is done in a back room with no windows so that you can not see their grooming facility. I now understand why.

My beautiful dog was so badly injured by the groomer that he has an infection that has so far cost me $500 in vet bills. His chest and tail were both badly cut by clippers or scissors. The area from his chin to the middle of his chest looks like raw meat because the cuts caused by this groomer became quickly infected.

My vet suggested that the infection was caused not only be incompentency on the part of the groomer, but by this groomer not cleaning or sterilizing equipment between groomings - scissors, clippers, bathtub, dryer or any other surfaces to which the animals are exposed.

My poor dog is in pain and on pain meds, prednisone and clavamox, as well as wearing an e-collar.

Do yourself a favor and pay a few dollars more at a groomer where they are more competent and you can see their grooming room so you know exactly what is being done to your animal.

0
★☆☆☆☆

This is the worst grooming shop my dog has ever experienced. Their grooming is done in a back room with no windows so that you can not see their grooming facility. I now understand why.

My beautiful dog was so badly injured by the groomer that he has an infection that has so far cost me $500 in vet bills. His chest and tail were both badly cut by clippers or scissors. The area from his chin to the middle of his chest looks like raw meat because the cuts caused by this groomer became quickly infected.

My vet suggested that the infection was caused not only be incompentency on the part of the groomer, but by this groomer not cleaning or sterilizing equipment between groomings - scissors, clippers, bathtub, dryer or any other surfaces to which the animals are exposed.

My poor dog is in pain and on pain meds, prednisone and clavamox, as well as wearing an e-collar.

Do yourself a favor and pay a few dollars more at a groomer where they are more competent and you can see their grooming room so you know exactly what is being done to your animal.

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Over the years I've taken 4 dogs to Pride N Joy. The 1st dog had clipping anxiety and Tony was the only person in the Valley who could successfully clip her nails. (I'd tried a lot of places.) The 3 dogs I have now are all rescues and were abused in their previous homes; I have driven up to 40 minutes to get them to Tony for nail clipping. In fact the latest dog had been heavily abused and is horrifically neurotic; Tony and I sat on the floor of Pride N Joy for about 20 minutes while Tony calmly introduced the dog to a mild brushing. Very impressive. Anyway, I just found out that Tony has transferred to Top Dog Grooming in Northridge, so I'll be switching to there instead. I'm giving P-N-J a neutral rating since Tony is no longer there.

1
★★☆☆☆

Over the years I've taken 4 dogs to Pride N Joy. The 1st dog had clipping anxiety and Tony was the only person in the Valley who could successfully clip her nails. (I'd tried a lot of places.) The 3 dogs I have now are all rescues and were abused in their previous homes; I have driven up to 40 minutes to get them to Tony for nail clipping. In fact the latest dog had been heavily abused and is horrifically neurotic; Tony and I sat on the floor of Pride N Joy for about 20 minutes while Tony calmly introduced the dog to a mild brushing. Very impressive. Anyway, I just found out that Tony has transferred to Top Dog Grooming in Northridge, so I'll be switching to there instead. I'm giving P-N-J a neutral rating since Tony is no longer there.

Pros: Tony was there

Cons: Tony's not there any more

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I've used these people several times before for my dogs; they were highly recommended to me by a celebrity's mother years ago. Also, I never owned dogs before so I'd never been to other groomers. I guess that's why I stayed as long as I did; I kept believing them when they'd tell me that my dogs were problematic and wouldn't hold still. They are so MEAN to the dogs!!! My poor male dog was actually BLEEDING from his genital area the last (and final) time I took him there. I'm a strong person and I literally railed at these people about this and they all converged on me at once telling me that my dog was "aggressive" and "didn't like people" and that he had "knots" in his fur so he was obviously not treated well at home. God, I wanted to flog them! On a prior occassion, when I took my dogs there before this last problem arose; they would CALL ME ON MY CELL PHONE - after I'd dropped the dog(s) off - and say, "Why won't your dog hold still?" (Isn't it THEIR job to control pets??? What am I supposed to do about that over the PHONE??) Obviously - in hindsight - it's because they were brutal and mean. My FAVORITE complaint from them was - get this... - that I hadn't (1) brushed my dogs first prior to bringing him in (2) hadn't' BATHED them first - yes, they actually did say that... and (3) they hadn't been in for a while for their grooming so they didn't know why I was even coming back!!! I said to them, "Gosh, If I have to BATHE and BRUSH my dog before bringing him here than what purpose do you people serve?! What does 'Dog Grooming' actually mean at this place?" God, I just KNOW that they abuse pets - I've heard loud yelps from the back room whenever I'm over there. PLEASE DON'T TAKE YOUR PETS HERE AGAIN!!!! Buyer Beware.... A much better place is the BIRD HOUSE at 5742 Lankershim in North Hollywood - only about five miles away from Pride & Joy.

0
★☆☆☆☆

I've used these people several times before for my dogs; they were highly recommended to me by a celebrity's mother years ago. Also, I never owned dogs before so I'd never been to other groomers. I guess that's why I stayed as long as I did; I kept believing them when they'd tell me that my dogs were problematic and wouldn't hold still. They are so MEAN to the dogs!!! My poor male dog was actually BLEEDING from his genital area the last (and final) time I took him there. I'm a strong person and I literally railed at these people about this and they all converged on me at once telling me that my dog was "aggressive" and "didn't like people" and that he had "knots" in his fur so he was obviously not treated well at home. God, I wanted to flog them! On a prior occassion, when I took my dogs there before this last problem arose; they would CALL ME ON MY CELL PHONE - after I'd dropped the dog(s) off - and say, "Why won't your dog hold still?" (Isn't it THEIR job to control pets??? What am I supposed to do about that over the PHONE??) Obviously - in hindsight - it's because they were brutal and mean. My FAVORITE complaint from them was - get this... - that I hadn't (1) brushed my dogs first prior to bringing him in (2) hadn't' BATHED them first - yes, they actually did say that... and (3) they hadn't been in for a while for their grooming so they didn't know why I was even coming back!!! I said to them, "Gosh, If I have to BATHE and BRUSH my dog before bringing him here than what purpose do you people serve?! What does 'Dog Grooming' actually mean at this place?" God, I just KNOW that they abuse pets - I've heard loud yelps from the back room whenever I'm over there. PLEASE DON'T TAKE YOUR PETS HERE AGAIN!!!! Buyer Beware.... A much better place is the BIRD HOUSE at 5742 Lankershim in North Hollywood - only about five miles away from Pride & Joy.

Pros: The only "PROS" are that - fortunately - there are better groomers to chose from

Cons: They hate animals; that's the worst part of their business

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This is a tough review to write because I've taken my dog to Pride and Joy three times and have been pretty happy. The last time I went to pick up my dog, I was a small, grey poodle being groomed in the back room. The groomer had the dogs ears pinned back with his hands and was using them to control the dog's head. Obviously, the poodle wasn't too happy and was showing teeth. The groomer then grabbed the poodle by the throat and shook him a bit. He then put the the leash/harness around the dog's neck. I mentioned to the guys at the front desk that the groomer looked pretty aggressive, but they assured me that it was OK.

The guys at the front are always very fiendly and helpful, and my dog always looks pretty good. But I'm not OK with how the groomer handled the dog. Maybe that particular dog was being a bit more difficult, but I'd rather not take the chance of having my dog handled that way. I won't go back.

Maybe someone should grab the groomer by his throat, shake him, and shave his head so he knows how it feels.

1
★★☆☆☆

This is a tough review to write because I've taken my dog to Pride and Joy three times and have been pretty happy. The last time I went to pick up my dog, I was a small, grey poodle being groomed in the back room. The groomer had the dogs ears pinned back with his hands and was using them to control the dog's head. Obviously, the poodle wasn't too happy and was showing teeth. The groomer then grabbed the poodle by the throat and shook him a bit. He then put the the leash/harness around the dog's neck. I mentioned to the guys at the front desk that the groomer looked pretty aggressive, but they assured me that it was OK.

The guys at the front are always very fiendly and helpful, and my dog always looks pretty good. But I'm not OK with how the groomer handled the dog. Maybe that particular dog was being a bit more difficult, but I'd rather not take the chance of having my dog handled that way. I won't go back.

Maybe someone should grab the groomer by his throat, shake him, and shave his head so he knows how it feels.

Pros: The guys at the front desk are always friendly and helpful.

Cons: Saw a groomer grab a small dog by the throat.

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I wish I would have read the reviews before I went .. they SHAVED ( red irritation and " racing" stripes)...Wheaten Terriers... AND DIDN"T EVEN CLEAN OUT THE EARS!!!!!!!!!!!!!!!!!!!!!!The customer service from Tony Tsui is even WORSE The groomer was FREDDIE and the front desk guy was Freddie too HORRIBLE I tried to keep business in our cimmunity but why should I care if THEY DONT!!!!

0
★☆☆☆☆

I wish I would have read the reviews before I went .. they SHAVED ( red irritation and " racing" stripes)...Wheaten Terriers... AND DIDN"T EVEN CLEAN OUT THE EARS!!!!!!!!!!!!!!!!!!!!!!The customer service from Tony Tsui is even WORSE The groomer was FREDDIE and the front desk guy was Freddie too HORRIBLE I tried to keep business in our cimmunity but why should I care if THEY DONT!!!!

Pros: NOTHING

Cons: CHARGED FULL PRICE FOR A SHAVE x 2

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I will not go back again! I've taken my dogs there on 3 different occassions and the same thing always happens. The groomers are extremely lazy because they only do a partial job. I always request a bath and trim. Whenever I pick up my dogs there's always alot of work missing, such as only half of their nails get trimmed, or only 1 of my dogs will get it's ears tipped but the other doesn't...even though I want the ears tipped for both of the dogs. Sometimes one dog will get all of its nails trimmed and the other won't get it's nails trimmed at all. I've asked for specific things to be done such has trimming the hair around the rear end or belly and when I pick them up, the hair has been untouched! I had to take my dogs back last time to get them to finish the work that I paid for and the groomer gave me a very irritated look like I was wasting his time. Well, if he would've done the job right the first time I wouldn't have to go back. I'm wasting my time as well having to haul my dogs back to the groomer to get the job done right. This time around the groomer didn't trim any of their nails and I didn't have time to take my dogs back to get it done so I went ahead and trimmed them myself. I'm basically paying $35 for a halfass job on only one of my dogs while the other doesn't get trimmed at all because apparently the groomer gets too lazy by the time he gets to the other one. I could do a better job for free! I've given them more than enough chances to redeem themselves and I definately won't be taking my dogs back there again.

0
★☆☆☆☆

I will not go back again! I've taken my dogs there on 3 different occassions and the same thing always happens. The groomers are extremely lazy because they only do a partial job. I always request a bath and trim. Whenever I pick up my dogs there's always alot of work missing, such as only half of their nails get trimmed, or only 1 of my dogs will get it's ears tipped but the other doesn't...even though I want the ears tipped for both of the dogs. Sometimes one dog will get all of its nails trimmed and the other won't get it's nails trimmed at all. I've asked for specific things to be done such has trimming the hair around the rear end or belly and when I pick them up, the hair has been untouched! I had to take my dogs back last time to get them to finish the work that I paid for and the groomer gave me a very irritated look like I was wasting his time. Well, if he would've done the job right the first time I wouldn't have to go back. I'm wasting my time as well having to haul my dogs back to the groomer to get the job done right. This time around the groomer didn't trim any of their nails and I didn't have time to take my dogs back to get it done so I went ahead and trimmed them myself. I'm basically paying $35 for a halfass job on only one of my dogs while the other doesn't get trimmed at all because apparently the groomer gets too lazy by the time he gets to the other one. I could do a better job for free! I've given them more than enough chances to redeem themselves and I definately won't be taking my dogs back there again.

Pros: none that I can think of

Cons: where do I begin?!

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To be fair, I have taken my dogs to be groomed on three occasions and they all came out looking great. But the last time I took in my Labradoodle, they made a mess of him. The receptionist was quite comprehensive in asking questions about how I wanted the dog groomed. He and I spoke to the groomer. I comb my Labradoodle daily, so there is no need to shave him. I told them to cut 1/3 of his hair off. Instead they left only a bit of hair on, and the cut is highly uneven. He looks as if he had to be shaved because I didn't take care of him, and there was no option but to cut his hair quite close.
Not only that but they didn't shave his private parts which I asked for, and they didn't pull his ear hairs, which they said they would do.
They offered to give him a new haircut, but truly there isn't much left to cut. I suppose they could even it out, but I don't want any more hair removed from his body. A couple of my friends asked if I had bought dog clippers and cut him myself. They were laughing at him, not that he's sensitive.
Of course I wouldn't let them shave his privates. If that's the best they can do with clippers and scissors, and he ended up losing most of his lovely hair, Heaven only knows what else he would lose if they actually tried to shave him.
I was especially disappointed because they did do a good job on him before, they did a nice job on my Standard Poodle and they even did a good job on my 15 year old Boxer.
This haircut was truly an outrage. I'll never return, and I suggest that you find another groomer.

0
★☆☆☆☆

To be fair, I have taken my dogs to be groomed on three occasions and they all came out looking great. But the last time I took in my Labradoodle, they made a mess of him. The receptionist was quite comprehensive in asking questions about how I wanted the dog groomed. He and I spoke to the groomer. I comb my Labradoodle daily, so there is no need to shave him. I told them to cut 1/3 of his hair off. Instead they left only a bit of hair on, and the cut is highly uneven. He looks as if he had to be shaved because I didn't take care of him, and there was no option but to cut his hair quite close.
Not only that but they didn't shave his private parts which I asked for, and they didn't pull his ear hairs, which they said they would do.
They offered to give him a new haircut, but truly there isn't much left to cut. I suppose they could even it out, but I don't want any more hair removed from his body. A couple of my friends asked if I had bought dog clippers and cut him myself. They were laughing at him, not that he's sensitive.
Of course I wouldn't let them shave his privates. If that's the best they can do with clippers and scissors, and he ended up losing most of his lovely hair, Heaven only knows what else he would lose if they actually tried to shave him.
I was especially disappointed because they did do a good job on him before, they did a nice job on my Standard Poodle and they even did a good job on my 15 year old Boxer.
This haircut was truly an outrage. I'll never return, and I suggest that you find another groomer.

Pros: They did offer to try to help, but truly nothing would help except hair extensions. (I'm joking of course!)

Cons: Terrible hair cut on my dog, didn't follow my highly specific directions

 

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