R T Copier Repair & Sales

★☆☆☆☆

About R T Copier Repair & Sales

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My experience with this company was so ridiculous I don't know how to put it into words. I called looking for a new copier for my law office. I talked to a guy who didn't know anything about copiers and was told I would get a call back from someone else.

After 3 days, the lady finally called me back. I had other quotes and was ready to place the order with another company, but R T Copier came in with the best price and promised the fastest delivery. I gave them my credit card information but was not sent a receipt.

I was told the copier would be delivered in less than 2 weeks. When we got to end of the 2 week window, I tried calling to find out where the copier was. I got a voicemail every time I called, so I emailed. I never even got a response.

I looked at my credit card bill and found out they had charged me nearly double the agreed upon price! I was outraged and sent one last email. They finally responded to this one and were extremely rude. They said the price of the copier had gone up and shipping was more than they expected, so they simply charged my card with whatever amount they wanted! I told them I wanted to cancel my order and they said it was too late. I called my credit card company immediately and they eventually reversed the charges. And the copier never even showed up!

I would not recommend R T Copier to anyone and would even warn people to stay well away from them.

1
★☆☆☆☆

My experience with this company was so ridiculous I don't know how to put it into words. I called looking for a new copier for my law office. I talked to a guy who didn't know anything about copiers and was told I would get a call back from someone else.

After 3 days, the lady finally called me back. I had other quotes and was ready to place the order with another company, but R T Copier came in with the best price and promised the fastest delivery. I gave them my credit card information but was not sent a receipt.

I was told the copier would be delivered in less than 2 weeks. When we got to end of the 2 week window, I tried calling to find out where the copier was. I got a voicemail every time I called, so I emailed. I never even got a response.

I looked at my credit card bill and found out they had charged me nearly double the agreed upon price! I was outraged and sent one last email. They finally responded to this one and were extremely rude. They said the price of the copier had gone up and shipping was more than they expected, so they simply charged my card with whatever amount they wanted! I told them I wanted to cancel my order and they said it was too late. I called my credit card company immediately and they eventually reversed the charges. And the copier never even showed up!

I would not recommend R T Copier to anyone and would even warn people to stay well away from them.

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