American Alarm Systems

★★★★☆
  • 1101 S Grand Ave, Ste G

    Santa Ana, CA 92705

    Map & Directions
  • 714-547-7474

About American Alarm Systems

Categories
  • Security Services
  • Car Alarms
Details
  • Security Guards
  • Alarm Installation
  • Install Security Systems
  • Install Surveillance Cameras
  • Repair Security Systems
  • Repair Surveillance Cameras
Hours
M-Su 24hr
Special Offer
Call Today
Emails
  • sales@amalarm.com
Languages
  • English and Spanish

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This company is run by thieves. they appear to be a good upstanding business on the outside but I assure you THEY ARE THIEVES! they will sue you and tell lies to win their case, a big part of their business is taking their own customers

3
★★★★★

This company is run by thieves. they appear to be a good upstanding business on the outside but I assure you THEY ARE THIEVES! they will sue you and tell lies to win their case, a big part of their business is taking their own customers

.

Great Local Company!! Innovation and good service. I love Chris!!

3
★★★★★

Great Local Company!! Innovation and good service. I love Chris!!

.

I had a break in. I called other companies but they could not meet me right away or were to expensive. I am glad i found these guys. Way better than all the other companies I interviewed.

2
★★★★★

I had a break in. I called other companies but they could not meet me right away or were to expensive. I am glad i found these guys. Way better than all the other companies I interviewed.

.

I had a break in and wanted a security system. I called other companies but they came out the same day I called. I would recommend them to others.

5
★★★★★

I had a break in and wanted a security system. I called other companies but they came out the same day I called. I would recommend them to others.

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.

Here is the real story. Our old customer in this suite went bankrupt and left. Power and phones at the suite were shut off in early December. Our central station notified site of power and battery failure. Additionally, we informed sub that system is down and will not work. Security system down at that time. New tenant Rooz calls and wants the service with our company but still does not have power or phones at the site. We wait for them to get power and phones. Then a break-in occurs with a down system and American Alarm Systems gets blamed? Currently, a month later, still no power or phones. Even after this review, Rooz still wants our services. Still waiting on power and phones!

2
★★★★★

Here is the real story. Our old customer in this suite went bankrupt and left. Power and phones at the suite were shut off in early December. Our central station notified site of power and battery failure. Additionally, we informed sub that system is down and will not work. Security system down at that time. New tenant Rooz calls and wants the service with our company but still does not have power or phones at the site. We wait for them to get power and phones. Then a break-in occurs with a down system and American Alarm Systems gets blamed? Currently, a month later, still no power or phones. Even after this review, Rooz still wants our services. Still waiting on power and phones!

.

This is not a real alarm company. Their products do not work. The business next to mine went bankrupt, I took over the alarm system to keep it active. Due to the amount of work it took the intruders to go into the next door location and based upon the entry point, the burglars spent at least twenty minutes in the adjacent building. The alarm from this company never tripped. I called to verify and was told that they had no record of the alarm going off. Stay away from this company if you actually want protection. I should have realized this when they sent me the contract, it was not prepared in a professional manner and the representative who I dealt with was lackadaisical and carefree. I explained to him the history and clarified the importance of their alarm being active and functional. The last time we where burglarized the same thing happened, their alarm did not trip at that time either. For your own protection and peace of mind, find a real alarm company. We have been using one of the larger alarm companies and they are not perfect but at least their product works and they call quickly when the alarm is triggered.

0
★☆☆☆☆

This is not a real alarm company. Their products do not work. The business next to mine went bankrupt, I took over the alarm system to keep it active. Due to the amount of work it took the intruders to go into the next door location and based upon the entry point, the burglars spent at least twenty minutes in the adjacent building. The alarm from this company never tripped. I called to verify and was told that they had no record of the alarm going off. Stay away from this company if you actually want protection. I should have realized this when they sent me the contract, it was not prepared in a professional manner and the representative who I dealt with was lackadaisical and carefree. I explained to him the history and clarified the importance of their alarm being active and functional. The last time we where burglarized the same thing happened, their alarm did not trip at that time either. For your own protection and peace of mind, find a real alarm company. We have been using one of the larger alarm companies and they are not perfect but at least their product works and they call quickly when the alarm is triggered.

.

This is not a real alarm company. Their products do not work. The business next to mine went bankrupt, I took over the alarm system to keep it active. Due to the amount of work it took the intruders to go into the next door location and based upon the entry point, the burglars spent at least twenty minutes in the adjacent building. The alarm from this company never tripped. I called to verify and was told that they had no record of the alarm going off. Stay away from this company if you actually want protection. I should have realized this when they sent me the contract, it was not prepared in a professional manner and the representative who I dealt with was lackadaisical and carefree. I explained to him the history and clarified the importance of their alarm being active and functional. The last time we where burglarized the same thing happened, their alarm did not trip at that time either. For your own protection and peace of mind, find a real alarm company. We have been using one of the larger alarm companies and they are not perfect but at least their product works and they call quickly when the alarm is triggered.

1
★☆☆☆☆

This is not a real alarm company. Their products do not work. The business next to mine went bankrupt, I took over the alarm system to keep it active. Due to the amount of work it took the intruders to go into the next door location and based upon the entry point, the burglars spent at least twenty minutes in the adjacent building. The alarm from this company never tripped. I called to verify and was told that they had no record of the alarm going off. Stay away from this company if you actually want protection. I should have realized this when they sent me the contract, it was not prepared in a professional manner and the representative who I dealt with was lackadaisical and carefree. I explained to him the history and clarified the importance of their alarm being active and functional. The last time we where burglarized the same thing happened, their alarm did not trip at that time either. For your own protection and peace of mind, find a real alarm company. We have been using one of the larger alarm companies and they are not perfect but at least their product works and they call quickly when the alarm is triggered.

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0 out of 1 people found this review helpful.

.

My home was broken into. I called ADT and others and they all seemed the same. Then I called American Alarms out of Santa Ana. I liked the fact that they have been in business since 1958 and did not hard sell me. I would recommend them to others.

2
★★★★★

My home was broken into. I called ADT and others and they all seemed the same. Then I called American Alarms out of Santa Ana. I liked the fact that they have been in business since 1958 and did not hard sell me. I would recommend them to others.

.

This company is the only one that installs, services, and has their own monitoring station in Southern CA. They offer services that others cannot. Talk to Chris R at the office. He will be honest with you and knows all of the systems. I got a security system and a camera system. I did my homework and these guys rule.

5
★★★★★

This company is the only one that installs, services, and has their own monitoring station in Southern CA. They offer services that others cannot. Talk to Chris R at the office. He will be honest with you and knows all of the systems. I got a security system and a camera system. I did my homework and these guys rule.

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.

I have had security systems with American Alarm for over 20 years in my business and home. Twice my company has had attempted break-ins and both times the alarm systems worked perfectly and prevented a loss. The police were able to arrest one of the burglars due to the video system. I travel for business and my wife saw a prowler in the back yard and activated the system. It scared the prowler away and the central station dispatched the police. \r
I feel my family is safe, thanks to American Alarm.

2
★★★★★

I have had security systems with American Alarm for over 20 years in my business and home. Twice my company has had attempted break-ins and both times the alarm systems worked perfectly and prevented a loss. The police were able to arrest one of the burglars due to the video system. I travel for business and my wife saw a prowler in the back yard and activated the system. It scared the prowler away and the central station dispatched the police. \r
I feel my family is safe, thanks to American Alarm.

.

I have had security systems with American Alarm for over 20 years in my business and home. Twice my company has had attempted break-ins and both times the alarm systems worked perfectly and prevented a loss. The police were able to arrest one of the burglars due to the video system. I travel for business and my wife saw a prowler in the back yard and activated the system. It scared the prowler away and the central station dispatched the police.
I feel my family is safe, thanks to American Alarm.

5
★★★★★

I have had security systems with American Alarm for over 20 years in my business and home. Twice my company has had attempted break-ins and both times the alarm systems worked perfectly and prevented a loss. The police were able to arrest one of the burglars due to the video system. I travel for business and my wife saw a prowler in the back yard and activated the system. It scared the prowler away and the central station dispatched the police.
I feel my family is safe, thanks to American Alarm.

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1 out of 1 people found this review helpful.

.

This company is great. Spoke to many companies and they have not only a lower price than others but have the or own monitoring station located in So. Cal. Would recommend them to anyone.

4
★★★★☆

This company is great. Spoke to many companies and they have not only a lower price than others but have the or own monitoring station located in So. Cal. Would recommend them to anyone.

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1 out of 1 people found this review helpful.

.

Beware of this company and Gary Beale. After using his alarm company, American Alarm, for 20+ years, when the system they installed for me (and I have been paying $25/mo. to monitor for all these years) malfunctioned, he left me high and dry. The system dialed their central station every minute for months and incurred $$$$$ of dollars on my long distance bill and no one could figure out what it was. When it was discovered it was there alarm system and the charges were my responsibility, American Alarm said I owned the equipment so I was responsible for the charges. How bad is that?
I have sinced changed to another company. I have never been treated this unprofessionally in my life.

1
★☆☆☆☆

Beware of this company and Gary Beale. After using his alarm company, American Alarm, for 20+ years, when the system they installed for me (and I have been paying $25/mo. to monitor for all these years) malfunctioned, he left me high and dry. The system dialed their central station every minute for months and incurred $$$$$ of dollars on my long distance bill and no one could figure out what it was. When it was discovered it was there alarm system and the charges were my responsibility, American Alarm said I owned the equipment so I was responsible for the charges. How bad is that?
I have sinced changed to another company. I have never been treated this unprofessionally in my life.

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1 out of 1 people found this review helpful.

.

I have been a customer for many years and have always received great service from your service technicians and accounting Yesica. I am so happy to have such a great alarm company.

5
★★★★★

I have been a customer for many years and have always received great service from your service technicians and accounting Yesica. I am so happy to have such a great alarm company.

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1 out of 1 people found this review helpful.

.

I have been a customer of American Alarm and I have received excellent service, I always get a fast response by Yesika Vera in their accounting dept. when I have questions on my account or issues she replies quickly and helps me understand. I am very pleased with their customer service representatives and quality of service. Thank you so much American Alarm for making me feel safe and keeping me happy.

5
★★★★★

I have been a customer of American Alarm and I have received excellent service, I always get a fast response by Yesika Vera in their accounting dept. when I have questions on my account or issues she replies quickly and helps me understand. I am very pleased with their customer service representatives and quality of service. Thank you so much American Alarm for making me feel safe and keeping me happy.

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1 out of 1 people found this review helpful.

.

American Alarm Systems in Santa Ana, CA has terrible... no, the worst ever customer service. Over and over again for the last two months I have requested their employee "Jessica" to call me back in reference to my contract. She never ever calls back. Everytime I call I am put into her voice mail.. I ask for her to please call me back.. leaving my account and phone number... she is a bad asset to the company... I will recommend my peers to NOT use AAS.

1
★☆☆☆☆

American Alarm Systems in Santa Ana, CA has terrible... no, the worst ever customer service. Over and over again for the last two months I have requested their employee "Jessica" to call me back in reference to my contract. She never ever calls back. Everytime I call I am put into her voice mail.. I ask for her to please call me back.. leaving my account and phone number... she is a bad asset to the company... I will recommend my peers to NOT use AAS.

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0 out of 2 people found this review helpful.

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