Extended Stay America

★★★☆☆
Extended Stay America - Napa
  • 3220 Buskirk Ave

    Pleasant Hill, CA 94523

    Map & Directions
  • 925-945-6788

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I'm not even sure that this Hotel is 1 star worthy. Where do I begin. Made arrangements to stay at this hotel for 2 months while on assignment. Arrived at 12:30am Friday night, to a hotel attendant that did not speak english. Went to our appointed (non-smoking room 2 floor) only to find the windows open and the room smoke filled. After explaining to the front desk that we did not want that room she put us in another room (2nd floor), which was filled with cat food, and dirty dishes. Really? It's now 1-1:30 in the morning. She shows us another room (1st floor) We agree and move our stuff back down stairs, upon reaching the front desk, she explains that we now have to take another room as the room she showed us was not available. It's now 2am. So, we take the room. Mind you this is after a 15 hour drive from NM ( 2nd leg of our X-country trip from Atlanta, GA) I guess it wasn't meant to be, as the people in this hotel party, are loud, music plays, tvs blast, and there are people loitering outside and fighting within the building at all hours of the night. Smoke seeps through the walls into the hallways, and there is absolutely no one minding the security of the building. I won't even take my dog out alone at night. NOT SAFE! About 2 days into my stay I had housekeeping banging on my door, 3x (the do NOT disturb sign was on the door) She wouldn't go away!! Then to top it off I am paying for the internet, and it DOES NOT WORK at NIGHT! To make matters worse, all I wanted was to make toast in the morning! Toaster, burns one side and doesn't even toast the bread at all on the other side!! What a waste! Save your MONEY!! This place, is far from secure, NOT professional, units are not all that maintained, and the walls are paper thin. Spend the extra cash and get a real hotel room. This property is not cared for at all!!! And does NOT look like the website!

0
★☆☆☆☆

I'm not even sure that this Hotel is 1 star worthy. Where do I begin. Made arrangements to stay at this hotel for 2 months while on assignment. Arrived at 12:30am Friday night, to a hotel attendant that did not speak english. Went to our appointed (non-smoking room 2 floor) only to find the windows open and the room smoke filled. After explaining to the front desk that we did not want that room she put us in another room (2nd floor), which was filled with cat food, and dirty dishes. Really? It's now 1-1:30 in the morning. She shows us another room (1st floor) We agree and move our stuff back down stairs, upon reaching the front desk, she explains that we now have to take another room as the room she showed us was not available. It's now 2am. So, we take the room. Mind you this is after a 15 hour drive from NM ( 2nd leg of our X-country trip from Atlanta, GA) I guess it wasn't meant to be, as the people in this hotel party, are loud, music plays, tvs blast, and there are people loitering outside and fighting within the building at all hours of the night. Smoke seeps through the walls into the hallways, and there is absolutely no one minding the security of the building. I won't even take my dog out alone at night. NOT SAFE! About 2 days into my stay I had housekeeping banging on my door, 3x (the do NOT disturb sign was on the door) She wouldn't go away!! Then to top it off I am paying for the internet, and it DOES NOT WORK at NIGHT! To make matters worse, all I wanted was to make toast in the morning! Toaster, burns one side and doesn't even toast the bread at all on the other side!! What a waste! Save your MONEY!! This place, is far from secure, NOT professional, units are not all that maintained, and the walls are paper thin. Spend the extra cash and get a real hotel room. This property is not cared for at all!!! And does NOT look like the website!

Pros: OK Location, Close to Shopping and Walnut Creek

Cons: Loitering, Poorly Maintained, Internet Doesn't work, Noisy

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Nice affordable place to stay long term... I fixed this place for a co-worker staying here for a project long-term, and the place is quite decent, yet you still have the sense of freedom and privacy of your own apartment.

1
★★★☆☆

Nice affordable place to stay long term... I fixed this place for a co-worker staying here for a project long-term, and the place is quite decent, yet you still have the sense of freedom and privacy of your own apartment.

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2 years ago there was a pipe fault upstairs and our appartment was flooded. For 4 weeks we lived in Extended stay Pleasant Hill. We booked 1 room for 3 people but when we arrived they gave as 2 rooms which was awesome for our daughter to have her own room. Virtually there is no ammenities but the rates are really cheap especially if you use weekly rates.

4
★★★★☆

2 years ago there was a pipe fault upstairs and our appartment was flooded. For 4 weeks we lived in Extended stay Pleasant Hill. We booked 1 room for 3 people but when we arrived they gave as 2 rooms which was awesome for our daughter to have her own room. Virtually there is no ammenities but the rates are really cheap especially if you use weekly rates.

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Spacious studio suites cater to corporate travelers with separate kitchen, dining and sleeping areas plus workspace with data ports and voicemail.

 

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