Family Health Fitness

There has been a noticeable decline in the moral of gym members. Management is rude. To be frank, I am surprised that there have not been a number of complaints to owners. I wonder why people are still here. I know I won't be once my membership is up. What a sad legacy.

Went in yesterday 09-03-08 to add another person on to my account and spoke to manager. She was very rude and seemed like she didnt want to even deal with us. I have been a member for over 4 years and thats how they treat me! Bad move by gym owners by hiring her knowing they are not the only gym in santa maria anymore with the same old not updated equipment they have had since I joined 4 years ago. Golds gym and club 24 are the newest gyms in town and by far better in customer service and newest equipment. I am going to take my money elsewhere and I will adivese everyone I know to do the same. They should be trying to keep their customers not run them out of there! VERY BAD!!

If you are looking for a huge facility with lots of equipment and even a separate workout room for women, then this is the place. The equipment and indoor swimming pool are definitely high quality. However, there are a couple of drawbacks. One of the drawbacks is that they are a little bit secretive about their pricing. When I went in to join, they made me make an appointment to talk to a salesperson (who was also late for the appointment). I asked for a price list and they said that one does not exist. Basically, it was like going in and talking to a car salesman - they just wanted to negotiate. Also, they do not allow you to go month to month, you have to make at least a 6 month commitment.

Family Health & Fitness is by far the best gym in town. They have an indoor heated pool and a ton of weight and exercise machines. They offer a juice bar, childcare and tanning. One of my favorite features is that they have a room that is for women only so that you don't have to feel self-conscious exercising in front of the men.
My only complaint is regarding their contract/pricing. In my opinion, it is pretty shady. They will not let you go month to month and when you ask about rates, they just pull numbers out of thin air. They do not have any advertised prices or prices in print and it just depends on who you are and who you talk to as to what price you are given. You also have to schedule an "appointment" to talk to someone about joining and talk pricing, you can't just talk to the person at the front.