New Threads

★★★☆☆

About New Threads

Hours
Mon - Fri, 10am - 8pm; Sat, 10am - 6pm; Sun, 11am - 6pm

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2.6667 3
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I really really want to love this store--incredible clothing, and conveniently located--but I'm afraid it's three strikes and they're out. They clearly aren't interested in customers who might make one or two special-occasion purchases a year--they're not treated as worthy of attention. Their ridiculous return policy (none at all, really) doesn't support the careful dresser who would like at least 24 hours to try out pieces with the rest of her wardrobe at home. The first time I innocently inquired about their return policy while trying on a coat, a salesclerk (possibly the owner?) called loudly across the store that she didn't want me to purchase the item if there was any chance I might bring it back. At a recent gathering of six well-dressed and well-heeled women, every single one had a horror story about this store.

1
★☆☆☆☆

I really really want to love this store--incredible clothing, and conveniently located--but I'm afraid it's three strikes and they're out. They clearly aren't interested in customers who might make one or two special-occasion purchases a year--they're not treated as worthy of attention. Their ridiculous return policy (none at all, really) doesn't support the careful dresser who would like at least 24 hours to try out pieces with the rest of her wardrobe at home. The first time I innocently inquired about their return policy while trying on a coat, a salesclerk (possibly the owner?) called loudly across the store that she didn't want me to purchase the item if there was any chance I might bring it back. At a recent gathering of six well-dressed and well-heeled women, every single one had a horror story about this store.

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The sales people are very knowledgeable about their clothing and will be happy to help put outfits together for you. The only caveat I found, more than once, is that they can be pretty pushy about what looks good or fits well. So if you are on the fence about an item, you are better off to not purchase. The return policy is terrible. Keep all receipts.

3
★★★☆☆

The sales people are very knowledgeable about their clothing and will be happy to help put outfits together for you. The only caveat I found, more than once, is that they can be pretty pushy about what looks good or fits well. So if you are on the fence about an item, you are better off to not purchase. The return policy is terrible. Keep all receipts.

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New Threads is located in the Corte Madera Town Center. I found some really great jeans from this store at a very reasonable price. A lot of their items are expensive though but if they go on sale it is pretty reasonable. The sales staff are very friendly and eager to help you in any way to find what you are looking for.

4
★★★★☆

New Threads is located in the Corte Madera Town Center. I found some really great jeans from this store at a very reasonable price. A lot of their items are expensive though but if they go on sale it is pretty reasonable. The sales staff are very friendly and eager to help you in any way to find what you are looking for.

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