Robert E Paquette Opticians

★★★★☆

About Robert E Paquette Opticians

Hours
By appointment
3.5 4
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One of the previous reviewers might want to explain what an optometrician is. Hysterical is spelled hysterical, which is hysterical. \r
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Bonnie has been making my glasses for 8 years and is top notch. She is always there for ajusting

3
★★★★★

One of the previous reviewers might want to explain what an optometrician is. Hysterical is spelled hysterical, which is hysterical. \r
\r
Bonnie has been making my glasses for 8 years and is top notch. She is always there for ajusting

Pros: Best customer service in town

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My wife, two kids, and I have used Paquette for many years. Paquette is an independent, family run operation, with the associated humanity (plus and minus, though I haven't experienced the minus yet). I think if the issue cited int he 1st

3
★★★★★

My wife, two kids, and I have used Paquette for many years. Paquette is an independent, family run operation, with the associated humanity (plus and minus, though I haven't experienced the minus yet). I think if the issue cited int he 1st

Pros: High touch customer service

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I have never seen anything like this in this country... Their hours changes from week to week, they're not there when they're supposed to be, they have no consideration for their elderly patients specially the ones with Medical, they're rude and they expect patients to understand all that and ask them to take their business elsewhere if they think the above is not "acceptable" just because they're doing it out of "goodness of the heart". I agree with the other reviewer; they need to take a course in anger management and eventually customer service (if they get there!). This happened on August 27 of 2007.

1
★☆☆☆☆

I have never seen anything like this in this country... Their hours changes from week to week, they're not there when they're supposed to be, they have no consideration for their elderly patients specially the ones with Medical, they're rude and they expect patients to understand all that and ask them to take their business elsewhere if they think the above is not "acceptable" just because they're doing it out of "goodness of the heart". I agree with the other reviewer; they need to take a course in anger management and eventually customer service (if they get there!). This happened on August 27 of 2007.

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The true rating should be a zero. The optometrist dared to be rude to an 82 year old person requesting service. In my opinion the optometrist in charge on August 13, 2007 needs aggression counseling. Complaints to all appropriate organizations are in progress.

1
★☆☆☆☆

The true rating should be a zero. The optometrist dared to be rude to an 82 year old person requesting service. In my opinion the optometrist in charge on August 13, 2007 needs aggression counseling. Complaints to all appropriate organizations are in progress.

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