A Musical Chair

★★★☆☆
  • 11777 San Vicente Blvd # 140

    Los Angeles, CA 90049

    Map & Directions
  • 310-207-7070

About A Musical Chair

Hours
Mon-Fri 9am-6pm, Sat 10am-3pm

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3.0 2
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Musical Chairs Tickets is an absolute nightmare to work with. They are one of the sub-contractors of BigStub.com, and they refuse to be honest about their notification system. We had purchased tickets to see Les Miserables at the Winspear Opera House from them. Everything seemed in perfect order. When the tickets had still not arrived a week before the event, I emailed Musical Chairs to inquire as to the status of the tickets. This was the first time I had heard that my order had been cancelled. I called at the first opportunity.

During this conversation, I was informed that BigStub was the party responsible for notifying me of the cancellation and that all they could do was offer me worse seats for a higher price!

I immediately called BigStub.com, and there, I was told that BigStub automatically sends out an alert if there was something wrong. I had never received such an alert. In fact, I had not received an email from either BigStub or Musical Chairs since I had received the confirmation and tracking email from BigStub. I was also told by BigStub that they would contact Musical Chairs to find out what happened.

Musical Chairs told BigStub that they had sent us phone calls and emails telling us that there was an issue. Of course, Musical Chairs did not tell me that they had sent me these phone calls or emails, only that it was BigStub's responsibility. I don't believe for one second that they tried to contact us, and I don't believe for one second that I will ever use Musical Chairs again.

1
★☆☆☆☆

Musical Chairs Tickets is an absolute nightmare to work with. They are one of the sub-contractors of BigStub.com, and they refuse to be honest about their notification system. We had purchased tickets to see Les Miserables at the Winspear Opera House from them. Everything seemed in perfect order. When the tickets had still not arrived a week before the event, I emailed Musical Chairs to inquire as to the status of the tickets. This was the first time I had heard that my order had been cancelled. I called at the first opportunity.

During this conversation, I was informed that BigStub was the party responsible for notifying me of the cancellation and that all they could do was offer me worse seats for a higher price!

I immediately called BigStub.com, and there, I was told that BigStub automatically sends out an alert if there was something wrong. I had never received such an alert. In fact, I had not received an email from either BigStub or Musical Chairs since I had received the confirmation and tracking email from BigStub. I was also told by BigStub that they would contact Musical Chairs to find out what happened.

Musical Chairs told BigStub that they had sent us phone calls and emails telling us that there was an issue. Of course, Musical Chairs did not tell me that they had sent me these phone calls or emails, only that it was BigStub's responsibility. I don't believe for one second that they tried to contact us, and I don't believe for one second that I will ever use Musical Chairs again.

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Musical Chairs is a company that specializes in getting premium seating for concerts and sporting events. They *ARE* expensive--expect at least $125 per ticket--but if there's a band or a team that you absolutely HAVE to have good seats for, Musical Chairs is the way to go. They got me 2nd row seats at the Wiltern (back when it was still assigned seating) to see my favorite band, Delirious?, and to this day it remains one of my most memorable concert experiences.

5
★★★★★

Musical Chairs is a company that specializes in getting premium seating for concerts and sporting events. They *ARE* expensive--expect at least $125 per ticket--but if there's a band or a team that you absolutely HAVE to have good seats for, Musical Chairs is the way to go. They got me 2nd row seats at the Wiltern (back when it was still assigned seating) to see my favorite band, Delirious?, and to this day it remains one of my most memorable concert experiences.

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