Tiffany & Co.

★★★☆☆
  • 1119 South Main Street

    Walnut Creek, CA 94596

    Map & Directions
  • 925-939-6300

About Tiffany & Co.

Categories
  • Jewelry
  • Diamonds
  • Wedding Favors
  • Watches
  • Gifts & Novelties
Details
  • Wedding Party Gifts
  • Diamonds
Hours
M-Sa 10am-8pm, Su 12pm-6pm
Special Offer
Browse Engagement Rings
Keywords
  • Jewelry
  • Diamonds
  • Engagement Rings
  • Silver
  • Gold
  • Rubedo
  • Rose Gold
  • Fashion Jewelry
  • Fine Jewelry
  • Charms
  • Accessories
Products
  • Engagement rings
  • Watches
  • Diamonds
  • Necklaces
  • Pendants
  • Bracelets
  • Rings
  • Charms
  • Accessories
  • Sunglasses
  • Leather
Specialties
  • Wedding registry
  • Gifts
Services
  • Jewelry repair
  • Jewelry cleaning
  • Ring sizing
  • Engraving
  • Customization

Shopping

Shopping
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.

I decided to buy my mother some jewelry and decide on two items.I went to the one in Walnut Creek.Oh! how I wished I had not gone and just waited until getting back home to London.The staff took one look at my 8-yr old son and decided that we were not worth their time.
I repeatedly had to ask for someone to come and help me,so I could purchase the items that I wanted.It took over 10 minutes while the staff was busy chatting with each other and decide who had to serve us.Appalling service and even more disastrous comment made by the female member of staff who stated that "I never thought she would actually buy anything...!!!"
If my son had not been there with me,I would have let the staff had it.DO NOT GO TO THIS STORE.Make the trip and venture out somewhere else. Horrendous!

2
★★☆☆☆

I decided to buy my mother some jewelry and decide on two items.I went to the one in Walnut Creek.Oh! how I wished I had not gone and just waited until getting back home to London.The staff took one look at my 8-yr old son and decided that we were not worth their time.
I repeatedly had to ask for someone to come and help me,so I could purchase the items that I wanted.It took over 10 minutes while the staff was busy chatting with each other and decide who had to serve us.Appalling service and even more disastrous comment made by the female member of staff who stated that "I never thought she would actually buy anything...!!!"
If my son had not been there with me,I would have let the staff had it.DO NOT GO TO THIS STORE.Make the trip and venture out somewhere else. Horrendous!

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.

I have been to many Tiffany's, but this one is one of my favorite!! First of all its local and its really easy to get to. The customer service is really good and of course the jewelry is really good. Like all the other jewelery stores this is really expensive, and the people on the sales team know it. Ive seen it first hand when they don't come to help you if your wearing street clothes.I guess they think you have to dress the part to be able to purchse there high-end jewellery. Besides that its a great place to shop, and they have a great selection!

PROS:
CONS: A little snobby!

5
★★★★★

I have been to many Tiffany's, but this one is one of my favorite!! First of all its local and its really easy to get to. The customer service is really good and of course the jewelry is really good. Like all the other jewelery stores this is really expensive, and the people on the sales team know it. Ive seen it first hand when they don't come to help you if your wearing street clothes.I guess they think you have to dress the part to be able to purchse there high-end jewellery. Besides that its a great place to shop, and they have a great selection!

PROS:
CONS: A little snobby!

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.

This particular Tiffany's, near Broadway Plaza in Walnut Creek, I have not had good experiences with. When I went in to buy a gift, they were not very assertive, and did not pay much attention to me. I had to ask someone to show me the pieces I wanted to see, when the representatives had not been helping other customers, but chatting among themselves.
Another time, when i went in to pick up something which had been engraved, it had been done backwads, and they had not caught the mistake. I had to make the drive to Walnut Creek again a week or so later, and they did not even follow up on the discount/refund they had promised me.

3
★★★☆☆

This particular Tiffany's, near Broadway Plaza in Walnut Creek, I have not had good experiences with. When I went in to buy a gift, they were not very assertive, and did not pay much attention to me. I had to ask someone to show me the pieces I wanted to see, when the representatives had not been helping other customers, but chatting among themselves.
Another time, when i went in to pick up something which had been engraved, it had been done backwads, and they had not caught the mistake. I had to make the drive to Walnut Creek again a week or so later, and they did not even follow up on the discount/refund they had promised me.

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Message from Tiffany & Co.

Since 1837, Tiffany & Co. has been the world's premier jeweler. Explore our collections of iconic engagement rings, cherished gifts and visionary jewelry designs, all crafted from the finest materials and most spectacular gemstones. Shop for engagement rings, watches, and timeless gifts in Walnut Creek, CA.

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