Evans Tire & Service Centers-Downtown San Diego

★☆☆☆☆
  • 1569 1st Ave

    San Diego, CA 92101

    Map & Directions
  • 619-550-1977

Automotive

Automotive
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All the guys at Evans lied from beginning to end. All I wanted was to change two tires. The first guy kept insisting on replacing all four eventhough I still had more the 50% tread left. I had to be stern with him and told him to "stop pushing me and just put the damn two tires on". The evening before I was promised that I would get a ride to work. When I arrived to drop my car off in the morning they told me there was no one to take me to work and that it would take at least an hour for the driver to come back to take me to work. I found another way to get to work that made me late for a meeting. I was promised that my car would be done by 3pm. When I arrived at 3:10 my car was still parked in the same spot I left it with the old tires still on it. When I asked the tech had happened they gave me the excuse that the tires had to be special ordered and it took them four hours to finally recieve them. I had to leave on a trip the next morning so I was forced to wait. I didn't leave the shop until 5:15pm. I told the manager that this was unacceptable and he said he was sorry but without any sincerity in his tone. He said he would do me a favor and take $9 dollars off my total. I told him to keep his $9 because I didn't want any favors from a bunch of liar. As I was walking out the door one of the techs mumbeled "loser" softly. I looked back and there were two techs and the manager just smiling at me. I have never been treated with such disrespect all I wanted was for them to comply with what they had promised.

1
★☆☆☆☆

All the guys at Evans lied from beginning to end. All I wanted was to change two tires. The first guy kept insisting on replacing all four eventhough I still had more the 50% tread left. I had to be stern with him and told him to "stop pushing me and just put the damn two tires on". The evening before I was promised that I would get a ride to work. When I arrived to drop my car off in the morning they told me there was no one to take me to work and that it would take at least an hour for the driver to come back to take me to work. I found another way to get to work that made me late for a meeting. I was promised that my car would be done by 3pm. When I arrived at 3:10 my car was still parked in the same spot I left it with the old tires still on it. When I asked the tech had happened they gave me the excuse that the tires had to be special ordered and it took them four hours to finally recieve them. I had to leave on a trip the next morning so I was forced to wait. I didn't leave the shop until 5:15pm. I told the manager that this was unacceptable and he said he was sorry but without any sincerity in his tone. He said he would do me a favor and take $9 dollars off my total. I told him to keep his $9 because I didn't want any favors from a bunch of liar. As I was walking out the door one of the techs mumbeled "loser" softly. I looked back and there were two techs and the manager just smiling at me. I have never been treated with such disrespect all I wanted was for them to comply with what they had promised.

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