Windsor Terrace Healthcare Center

★★★★☆
  • 7447 Sepulveda Blvd

    Van Nuys, CA 91405

    Map & Directions
  • 818-787-3400

About Windsor Terrace Healthcare Center

Health & Medical

Health & Medical
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3 months ago I was able to observe the workers here, and I was shocked by the lack of caring and teamwork of the nurse aides, nurses, and health care team. I know that abuse and neglect occurs at nearly every facility in the US, but at

3
★★★★★

3 months ago I was able to observe the workers here, and I was shocked by the lack of caring and teamwork of the nurse aides, nurses, and health care team. I know that abuse and neglect occurs at nearly every facility in the US, but at

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wrong windsor

0
★☆☆☆☆

wrong windsor

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The caring people at Windsor Terrace brought my mother back to life after UCLA told me to make funeral arrangements. This is no exaggeration. Because of my mother's condition, I and my brother have spent endless hours at the facility. The residents are happy, there are card games, activities, and musicians performing all the time. The RN's, LVN's and CP's are sincere in their concern for the residents, who seem happy. The staff is multicultural and speak the many languages of the multicultural resident population (English, Farsi, Aramaic, Spanish, Chinese). The facility is clean and the food is good. I am a very satisfied customer and would heartily refer my friends to this facility. If someone has a bad experience here there are probably only 2 reasons:1. They were nasty and unappreciative to/of the employees and are being repaid in kind 2. They are having a hard time with their situation in life, which is very understandable. It is easy to blame a facility or service provider for the unhappiness caused by aging, Alzheimer's, cancer or similar cause.

5
★★★★★

The caring people at Windsor Terrace brought my mother back to life after UCLA told me to make funeral arrangements. This is no exaggeration. Because of my mother's condition, I and my brother have spent endless hours at the facility. The residents are happy, there are card games, activities, and musicians performing all the time. The RN's, LVN's and CP's are sincere in their concern for the residents, who seem happy. The staff is multicultural and speak the many languages of the multicultural resident population (English, Farsi, Aramaic, Spanish, Chinese). The facility is clean and the food is good. I am a very satisfied customer and would heartily refer my friends to this facility. If someone has a bad experience here there are probably only 2 reasons:1. They were nasty and unappreciative to/of the employees and are being repaid in kind 2. They are having a hard time with their situation in life, which is very understandable. It is easy to blame a facility or service provider for the unhappiness caused by aging, Alzheimer's, cancer or similar cause.

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After a few days, it was obvious that nobody cares at all, few speak English, Mom did not get her medications, she even got a bed sore there.

We tried to speak to the administrator - not available! We call the corporate office, no response

2
★★☆☆☆

After a few days, it was obvious that nobody cares at all, few speak English, Mom did not get her medications, she even got a bed sore there.

We tried to speak to the administrator - not available! We call the corporate office, no response

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2 out of 2 people found this review helpful.

 

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