Yuen Lui Studio

★★★☆☆
  • 3333 Bear St Ste 301

    Costa Mesa, CA 92626

    Cross street: at W Sunflower Ave

    Map & Directions
  • 714-545-8845

About Yuen Lui Studio

Hours
call for appt

Personal Services

Personal Services
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We agree with Ruth: the front desk workers (especially the older woman, Rita??) are rude and unprofessional. Absolutely don't go. They operate like they don't need any customer. We received an appointment thru e-mail and showed up on-time. Their computer showed earlier time but they could not help us. We waited for an hour and they kept on saying they could not guarantee the seating. Forget about it...

1
★☆☆☆☆

We agree with Ruth: the front desk workers (especially the older woman, Rita??) are rude and unprofessional. Absolutely don't go. They operate like they don't need any customer. We received an appointment thru e-mail and showed up on-time. Their computer showed earlier time but they could not help us. We waited for an hour and they kept on saying they could not guarantee the seating. Forget about it...

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I will give 1 star for the photographer. Purchsed through Groupon. Called & made appt. Was told photographer would call me 3-5 days before to confirmation & that I needed to make a $15 deposit to hold mynappt. No call. When I called to confirm, they told me my appt was cancelled--I did not call and no refund was made. I complained and they agreed to fit me in on my scheduled day. They told me my photos would be available to previewnin 5 days. It is now 10 days & no preview. I sent an email. No response. When I called they acted like no big deal---they are delayed. They also make you pay for your photst BEFORE you order. So of course, I want to see the photos that I ALREADY paid for! Terrible service. I will never use them again or refer them. Sears is more professional. I thought I was getting a deal. Next, I will pay the $$$ for a real professional studio. Very disappointing.

1
★☆☆☆☆

I will give 1 star for the photographer. Purchsed through Groupon. Called & made appt. Was told photographer would call me 3-5 days before to confirmation & that I needed to make a $15 deposit to hold mynappt. No call. When I called to confirm, they told me my appt was cancelled--I did not call and no refund was made. I complained and they agreed to fit me in on my scheduled day. They told me my photos would be available to previewnin 5 days. It is now 10 days & no preview. I sent an email. No response. When I called they acted like no big deal---they are delayed. They also make you pay for your photst BEFORE you order. So of course, I want to see the photos that I ALREADY paid for! Terrible service. I will never use them again or refer them. Sears is more professional. I thought I was getting a deal. Next, I will pay the $$$ for a real professional studio. Very disappointing.

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Pictures here are decent - a step or possible two above Sears - but not what I would call "high-class photography" by any means. The photographer is decent, has a good personality, managed to get a few good shots out of 30+. But employees in the front area are very unprofessional and rude! Kept me waiting 35 minutes instead of 15 to view my proofs - and not because the studio was busy, but because two of them were chatting away and another was checking her email. No apology given. Didn't order right away, instead I called in the next day to place my order. I was told they would call me back "right away," but nobody did. I had to call two more times before finally speaking to Rita 1 1/2 hours later. She told me she was in a hurry and had to take my order down quickly. Didn't have a good feeling about it, so I drove to the studio a couple hours later to double check the order. Rita got it wrong - and then she blamed me for her mistake!!! No apology whatsoever. Incredibly immature and unprofessional. I will never go back!!!

1
★☆☆☆☆

Pictures here are decent - a step or possible two above Sears - but not what I would call "high-class photography" by any means. The photographer is decent, has a good personality, managed to get a few good shots out of 30+. But employees in the front area are very unprofessional and rude! Kept me waiting 35 minutes instead of 15 to view my proofs - and not because the studio was busy, but because two of them were chatting away and another was checking her email. No apology given. Didn't order right away, instead I called in the next day to place my order. I was told they would call me back "right away," but nobody did. I had to call two more times before finally speaking to Rita 1 1/2 hours later. She told me she was in a hurry and had to take my order down quickly. Didn't have a good feeling about it, so I drove to the studio a couple hours later to double check the order. Rita got it wrong - and then she blamed me for her mistake!!! No apology whatsoever. Incredibly immature and unprofessional. I will never go back!!!

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Yuen Lui Studios do beautiful work. I've been going to them for over 20 years and I am always delighted. They did a family portrait of ten people that was spectacular.

5
★★★★★

Yuen Lui Studios do beautiful work. I've been going to them for over 20 years and I am always delighted. They did a family portrait of ten people that was spectacular.

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I've used Yuen Lui Studio a number of times and have been satisfied with their portraits. They do very standard, classic photos which are especially good for senior pictures. Usually 2 or 3 outfit changes are included, which is nice. Nothing too exceptional, but if you want good-looking, basic photos this is a good place to go to.

4
★★★★☆

I've used Yuen Lui Studio a number of times and have been satisfied with their portraits. They do very standard, classic photos which are especially good for senior pictures. Usually 2 or 3 outfit changes are included, which is nice. Nothing too exceptional, but if you want good-looking, basic photos this is a good place to go to.

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I took advantage of Yuen Lui beach special!! The fifty dollar special included sitting fees. The photographer met with my family at the local beach in Orange County. We had several poses to choose from! We treasure our professional beach picture!! You can find their specials on OC Family magazine. Yuen Lui is located at South Coast Plaza Crystal Court!

5
★★★★★

I took advantage of Yuen Lui beach special!! The fifty dollar special included sitting fees. The photographer met with my family at the local beach in Orange County. We had several poses to choose from! We treasure our professional beach picture!! You can find their specials on OC Family magazine. Yuen Lui is located at South Coast Plaza Crystal Court!

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