Brentwood Hand Carwash

★★★★☆
  • 4950 Balfour Rd

    Brentwood, CA 94513

    Map & Directions
  • 925-513-4460

About Brentwood Hand Carwash

Categories
Hours
Sun-Fri 8am-6pm, Sat 7:30am-6pm

Automotive

Automotive
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I have been getting my cars washed and detailed at Brentwood Hand Carwash for 10 years. The workmanship and dedication of Bill D. and his crew is always of professional quality. This past Veteran's Day they had a special for veterans with a free car wash. I would like to thank Bill and his crew for the appreciation and acknowledgement to us veterans with his gift.

5
★★★★★

I have been getting my cars washed and detailed at Brentwood Hand Carwash for 10 years. The workmanship and dedication of Bill D. and his crew is always of professional quality. This past Veteran's Day they had a special for veterans with a free car wash. I would like to thank Bill and his crew for the appreciation and acknowledgement to us veterans with his gift.

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Every time we take our car to Brentwood Hand Carwash, we are once again surprised by how detailed they are. Their Works Wash, which is their basic interior/exterior wash seems to take care of everything, leaving it spotless. It makes my husband so happy, because he is a very detailed person. We also love to take it in before my mother-in-law comes to visit--they get the car so clean, it is impressing.

5
★★★★★

Every time we take our car to Brentwood Hand Carwash, we are once again surprised by how detailed they are. Their Works Wash, which is their basic interior/exterior wash seems to take care of everything, leaving it spotless. It makes my husband so happy, because he is a very detailed person. We also love to take it in before my mother-in-law comes to visit--they get the car so clean, it is impressing.

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Everytime I've gone in for a carwash, I've had great service. The cleaning is always thorough and done in a timely manner. I also like that they offer deals and discounts. Definitely worth every penny!

5
★★★★★

Everytime I've gone in for a carwash, I've had great service. The cleaning is always thorough and done in a timely manner. I also like that they offer deals and discounts. Definitely worth every penny!

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1 out of 1 people found this review helpful.

.

Great car wash place
I took my truck yesterday full service. I also had the interior cleaned too.
What a great job was done by the Brentwood hand car wash. I left the truck with them for about 5 hours and the job was done great. I have a fleet of 6 vehicles and i would take all of them there. They give you free car wash also.
I would recommend people to go to Brentwood hand car wash.

4
★★★★☆

Great car wash place
I took my truck yesterday full service. I also had the interior cleaned too.
What a great job was done by the Brentwood hand car wash. I left the truck with them for about 5 hours and the job was done great. I have a fleet of 6 vehicles and i would take all of them there. They give you free car wash also.
I would recommend people to go to Brentwood hand car wash.

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I had my car washed there today and during the drive-thru part of the wash there was such a foul odor-- I could hardly keep myself from gagging. While waiting for my car to be dried-- the terrible smell waffed in the air a few times. When I got back into my car the horrible smell lingered... I didn't want to roll down the windows-- because I didn't want to streak them.. but running the air inside the car was not helping.
I drove around and ran some errands for about an hour-- then finally rolled down the window.
I parked my car in the garage... spent the whole day feeling ill from the smell.
Then when I went back out to my about 7 1/2 hours later.. the whole garage had a slight stench lingering-- from the rotten smell.
I am not a person who is usually sensitive to smells.. but this was REALLY bad. (seriously I don't know what a corpse smells like.. but I wouldn't be surprised if something died in their water tank).

I've tried calling the place the line just goes to wierd beeping sound then hangs up.

If you go.. bring your 25 bucks.. money for a tip and nose plugs!!!!!

1
★☆☆☆☆

I had my car washed there today and during the drive-thru part of the wash there was such a foul odor-- I could hardly keep myself from gagging. While waiting for my car to be dried-- the terrible smell waffed in the air a few times. When I got back into my car the horrible smell lingered... I didn't want to roll down the windows-- because I didn't want to streak them.. but running the air inside the car was not helping.
I drove around and ran some errands for about an hour-- then finally rolled down the window.
I parked my car in the garage... spent the whole day feeling ill from the smell.
Then when I went back out to my about 7 1/2 hours later.. the whole garage had a slight stench lingering-- from the rotten smell.
I am not a person who is usually sensitive to smells.. but this was REALLY bad. (seriously I don't know what a corpse smells like.. but I wouldn't be surprised if something died in their water tank).

I've tried calling the place the line just goes to wierd beeping sound then hangs up.

If you go.. bring your 25 bucks.. money for a tip and nose plugs!!!!!

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0 out of 1 people found this review helpful.

.

The quality of their service has diminished within the last 2 years. They don't hand wash the entire car as advertised. The side mirrors and hatch back on SUV's are always missed during hand washing. It appears the track time has been sped-up making it difficult for the workers to do a complete hand wash.

2
★★☆☆☆

The quality of their service has diminished within the last 2 years. They don't hand wash the entire car as advertised. The side mirrors and hatch back on SUV's are always missed during hand washing. It appears the track time has been sped-up making it difficult for the workers to do a complete hand wash.

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.

This is a good place for a car wash. They do exterior and interior and have a good place for you to sit out of the heat while they hand dry the vehicle and do the interior. We especially like the discount if you bring a car back within two weeks. With a family fleet of five vehicles we rotate them through. As a regular customer we also get free washes after every ten and on my birthday!

4
★★★★☆

This is a good place for a car wash. They do exterior and interior and have a good place for you to sit out of the heat while they hand dry the vehicle and do the interior. We especially like the discount if you bring a car back within two weeks. With a family fleet of five vehicles we rotate them through. As a regular customer we also get free washes after every ten and on my birthday!

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1 out of 1 people found this review helpful.

.

This is a great place to give your bucket of soap and sponge at home a rest. When you drive up and become a regular customer, the attendants will always look up your license plate to see if you qualify for any type of discounts for their point program. They periodically offer specials for any extra detail work, waxing, and etc. Their price is usually $20 and up depending on how much you want to get done. Tip: Expect a long line the day after it stops raining.

4
★★★★☆

This is a great place to give your bucket of soap and sponge at home a rest. When you drive up and become a regular customer, the attendants will always look up your license plate to see if you qualify for any type of discounts for their point program. They periodically offer specials for any extra detail work, waxing, and etc. Their price is usually $20 and up depending on how much you want to get done. Tip: Expect a long line the day after it stops raining.

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.

We all have the right to run our businesses they way we choose, that is the beauty of being in America. We also are given the gift of freedom of speech.

Last weekend I took my Avalanche to this car wash and I was less than impressed with the customer service or service in general. I believe that we should support our community that is why I have supported this car wash since it came into Brentwood with my 3 cars.

What terrible business practices they have in place for their customer service. I brought the truck to be cleaned and in the process of being cleaned my truck was damaged; one of their employees broke my interior windshield trim leaving it hanging and all my wires from the On-star completely exposed.

Instead of the person that broke it this piece calling me over and showing it to me and telling me that they will fix this for me?. They choose to let me find it when I come back to retrieve the truck and act stupid as if they did knew nothing.

When I confronted the car wash employees they directed me to move my truck and return back to the attendant that took my money. The attendant said there was nothing that he could do, he said his manager was at lunch and I would have to come back in an hour. I told him I was not leaving and I was not waiting for an hour, and if he couldn??t do anything about it then he needs to call his manager back to work to rectify this situation. I told him I knew once left the premises they are going to put the blame back onto me.

The manager returns in about 20 minutes and instead of finding out who cleaned or worked on the interior of my truck, he decides to say well it was broken before so sorry I can??t help you. The fact is my truck was not broke when I came into the car wash that is the bottom line.

The manager was not on location when my truck was being serviced so how can he be positive of anything when he wasn??t present and without finding out any details.

The attendant later decides say I was a liar and the truck was like this I came in. He remembered seeing it. My partner, that was in my vehicle with me responds by saying to the attendant, ??I??m sorry, but you are wrong the truck was not in this condition when we came in, and if you did see such damage then why did you not document this or point it out before it went through this car wash?? This statement left the attendant speechless.

My vehicles have always been well maintained? My issue with this Brentwood Hand Carwash is this, the windshield interior trim piece is now damaged and broke and it was NOT BROKEN when I came into the carwash.
I guess I am old fashioned, I really expected the people running this operation to take responsibility and take care of a very long time customer by saying I??m sorry, what can I do to fix this for you? Instead we got customer service that ended by being called liars, us calling the Police so we could get a document number and have a third party see the damage. Just the way we wanted to spend a Saturday afternoon.
G. T. Bethel Island

1
★☆☆☆☆

We all have the right to run our businesses they way we choose, that is the beauty of being in America. We also are given the gift of freedom of speech.

Last weekend I took my Avalanche to this car wash and I was less than impressed with the customer service or service in general. I believe that we should support our community that is why I have supported this car wash since it came into Brentwood with my 3 cars.

What terrible business practices they have in place for their customer service. I brought the truck to be cleaned and in the process of being cleaned my truck was damaged; one of their employees broke my interior windshield trim leaving it hanging and all my wires from the On-star completely exposed.

Instead of the person that broke it this piece calling me over and showing it to me and telling me that they will fix this for me?. They choose to let me find it when I come back to retrieve the truck and act stupid as if they did knew nothing.

When I confronted the car wash employees they directed me to move my truck and return back to the attendant that took my money. The attendant said there was nothing that he could do, he said his manager was at lunch and I would have to come back in an hour. I told him I was not leaving and I was not waiting for an hour, and if he couldn??t do anything about it then he needs to call his manager back to work to rectify this situation. I told him I knew once left the premises they are going to put the blame back onto me.

The manager returns in about 20 minutes and instead of finding out who cleaned or worked on the interior of my truck, he decides to say well it was broken before so sorry I can??t help you. The fact is my truck was not broke when I came into the car wash that is the bottom line.

The manager was not on location when my truck was being serviced so how can he be positive of anything when he wasn??t present and without finding out any details.

The attendant later decides say I was a liar and the truck was like this I came in. He remembered seeing it. My partner, that was in my vehicle with me responds by saying to the attendant, ??I??m sorry, but you are wrong the truck was not in this condition when we came in, and if you did see such damage then why did you not document this or point it out before it went through this car wash?? This statement left the attendant speechless.

My vehicles have always been well maintained? My issue with this Brentwood Hand Carwash is this, the windshield interior trim piece is now damaged and broke and it was NOT BROKEN when I came into the carwash.
I guess I am old fashioned, I really expected the people running this operation to take responsibility and take care of a very long time customer by saying I??m sorry, what can I do to fix this for you? Instead we got customer service that ended by being called liars, us calling the Police so we could get a document number and have a third party see the damage. Just the way we wanted to spend a Saturday afternoon.
G. T. Bethel Island

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Ok, maybe it's just me, but I was always used to those car washes where you give someone your keys, they vacuum and clean the inside out first and then wash and then hand dry it. This is not what happens at the Brentwood Hand Carwash and I like their system much better. Here you stay in the car and go through the car wash system in your car, then you get out while they finish the drying and do the inside. This works better for me for two reasons, one it seems quicker, but more importantly the few times that they have missed a spot washing on the outside of my car, I have been able to quickly spot it and have it sent in again without having to wait until the end of the whole process. The only downside to this place is that when the weather is really good on weekends they are swamped. They are even open on Thanksgiving Day!

4
★★★★☆

Ok, maybe it's just me, but I was always used to those car washes where you give someone your keys, they vacuum and clean the inside out first and then wash and then hand dry it. This is not what happens at the Brentwood Hand Carwash and I like their system much better. Here you stay in the car and go through the car wash system in your car, then you get out while they finish the drying and do the inside. This works better for me for two reasons, one it seems quicker, but more importantly the few times that they have missed a spot washing on the outside of my car, I have been able to quickly spot it and have it sent in again without having to wait until the end of the whole process. The only downside to this place is that when the weather is really good on weekends they are swamped. They are even open on Thanksgiving Day!

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