Redwood Pediatrics

★★★☆☆

About Redwood Pediatrics

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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2.5 2
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The office staff at Redwood Pediatrics is the worst I have ever experienced. I have asked everytime we go in (for over 3 years) to get my childrens previous medical records from their other doctor. To this day it has NOT been done eventhough I have signed every form. On more then 3 occasions when calling for an appointment for HIGH FEVERS I was given appointments late the next day. One of these times I called from 9 AM to 9:15 AM getting a busy signal. It finally rang at 9:15, but then I was put on hold for 15 MINUTES! When the lady picked up she told me there were no more appointments today and I should have called earlier. REALLY!???? I can't call earlier then 9 AM because they don't answer the phone. I repetedly called and was finally answered at 9:30AM ony to be told that? This is the most incompetent and irratating office staff I have ever been subject to. The advice nurse has never once returned my calls so leaving a message is a waste of my time. It makes me wonder why I pay all my copays up front, or why I have insurance for that matter when I can NEVER get in when my children are actually sick. Horrible doctors office, I will never return and I suggest that anyone looking for a pediatrician office look elsewhere.

1
★☆☆☆☆

The office staff at Redwood Pediatrics is the worst I have ever experienced. I have asked everytime we go in (for over 3 years) to get my childrens previous medical records from their other doctor. To this day it has NOT been done eventhough I have signed every form. On more then 3 occasions when calling for an appointment for HIGH FEVERS I was given appointments late the next day. One of these times I called from 9 AM to 9:15 AM getting a busy signal. It finally rang at 9:15, but then I was put on hold for 15 MINUTES! When the lady picked up she told me there were no more appointments today and I should have called earlier. REALLY!???? I can't call earlier then 9 AM because they don't answer the phone. I repetedly called and was finally answered at 9:30AM ony to be told that? This is the most incompetent and irratating office staff I have ever been subject to. The advice nurse has never once returned my calls so leaving a message is a waste of my time. It makes me wonder why I pay all my copays up front, or why I have insurance for that matter when I can NEVER get in when my children are actually sick. Horrible doctors office, I will never return and I suggest that anyone looking for a pediatrician office look elsewhere.

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I have taken my kids here for years! Every doctor or Nurse Practitioner we've seen have been wonderful to us. They have a nice waiting room with a play area that has a few toys and some books. Their office is very clean. The receptionist is very friendly. We love the nurses too. The Doctors and Nurse Practitioner are good with the kids, reassuring to the parents and do a good thorough job keeping your kids healthy! Of course they always have stickers for the kids when they are done! They are relatively quick to get you in to be seen. But the one thing I liked the best about going here was they never tired of my paranoid mom questions. They we've always been very patient. I would highly recommend them to anybody looking for a good pediatrics office.

4
★★★★☆

I have taken my kids here for years! Every doctor or Nurse Practitioner we've seen have been wonderful to us. They have a nice waiting room with a play area that has a few toys and some books. Their office is very clean. The receptionist is very friendly. We love the nurses too. The Doctors and Nurse Practitioner are good with the kids, reassuring to the parents and do a good thorough job keeping your kids healthy! Of course they always have stickers for the kids when they are done! They are relatively quick to get you in to be seen. But the one thing I liked the best about going here was they never tired of my paranoid mom questions. They we've always been very patient. I would highly recommend them to anybody looking for a good pediatrics office.

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