Salcidos Pet Shop

★★★☆☆

About Salcidos Pet Shop

Categories
  • Pet Stores

Pets & Animals

Pets & Animals
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3.0 4
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i take my mini schnauzer there every month and she always does an excellent job on him. she charges fairly and i tell all my friends to take their dogs there.

5
★★★★★

i take my mini schnauzer there every month and she always does an excellent job on him. she charges fairly and i tell all my friends to take their dogs there.

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I must disagree with Claudia, I take my four dogs there once or twice a month and they always do a great job... She always calls me when they are ready for pick-up and if I'm running late she waits for me but, I never take advantage of the situation, I arrive within half an hour after she calls. I live in the Los Angeles area and visit family in El Centro almost every weekend...I actually wait until the weekends to take my dogs to Salcidos Pet Grooming because of the excellent job they do.

5
★★★★★

I must disagree with Claudia, I take my four dogs there once or twice a month and they always do a great job... She always calls me when they are ready for pick-up and if I'm running late she waits for me but, I never take advantage of the situation, I arrive within half an hour after she calls. I live in the Los Angeles area and visit family in El Centro almost every weekend...I actually wait until the weekends to take my dogs to Salcidos Pet Grooming because of the excellent job they do.

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AWFULL AWFULL SERVICE PLEASE IF YOU LOVE YOUR PET DO NOT GO THERE!! They are the most irresponsible business locally ever dealt with.
Dropped off my dog around 1:00 p.m. she said she would call me when ready, around 3:45 she left a voicemail only sayin "dog is ready" and hung up. 5 mints ltr she called again and left no message. I showed up at 5:00 to pick up dog and she is closed, with my dog inside. I know her husband owns Mariscos El Capitan, so I called and asked him for a number to find his wife, he called her and I overheard her saying she was closed for the day and that I could pick up my dog next day at 10:00 am. I said no reluctantly and asked for my dog. The husband then offered to go by and give me my dog if I could meet him there. When he got there he said it was going to be $5.00 dollars more and I could have her otherwise he needed to close the doors and kick me out. Of course I refused to pay because I thought it was very irresponsible of her to close and not even call me with a message saying she was closing. After arguing back and forth and even receiving threats of calling police I paid the extra $5 dollars and left. My dog looks terrible, she has the runs and the experience was not necessary. It is all about customer service. nA call ahead saying you know what your dog is ready I can only wait for 10 minutes otherwise I am leaving her here for the night would have been great! I would have gladly paid $5 bucks more for the inconvinience I caused her and would have probably not been so upset. After all she need business not the other way around! Lesson to learn!

1
★☆☆☆☆

AWFULL AWFULL SERVICE PLEASE IF YOU LOVE YOUR PET DO NOT GO THERE!! They are the most irresponsible business locally ever dealt with.
Dropped off my dog around 1:00 p.m. she said she would call me when ready, around 3:45 she left a voicemail only sayin "dog is ready" and hung up. 5 mints ltr she called again and left no message. I showed up at 5:00 to pick up dog and she is closed, with my dog inside. I know her husband owns Mariscos El Capitan, so I called and asked him for a number to find his wife, he called her and I overheard her saying she was closed for the day and that I could pick up my dog next day at 10:00 am. I said no reluctantly and asked for my dog. The husband then offered to go by and give me my dog if I could meet him there. When he got there he said it was going to be $5.00 dollars more and I could have her otherwise he needed to close the doors and kick me out. Of course I refused to pay because I thought it was very irresponsible of her to close and not even call me with a message saying she was closing. After arguing back and forth and even receiving threats of calling police I paid the extra $5 dollars and left. My dog looks terrible, she has the runs and the experience was not necessary. It is all about customer service. nA call ahead saying you know what your dog is ready I can only wait for 10 minutes otherwise I am leaving her here for the night would have been great! I would have gladly paid $5 bucks more for the inconvinience I caused her and would have probably not been so upset. After all she need business not the other way around! Lesson to learn!

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This place had a urine on the floor and a bad odor. A few of the puppies looked sick. They had a fish tank that had water turtles in it. The water was so green you couldn't see in it.

1
★☆☆☆☆

This place had a urine on the floor and a bad odor. A few of the puppies looked sick. They had a fish tank that had water turtles in it. The water was so green you couldn't see in it.

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