Hertz

★★★☆☆
We'll Come and Get You. ®
  • 3076 Almaden Expy A

    San Jose, CA 95118

    Map & Directions
  • 408-265-6050

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Hours
Mon-Fri 7:30am-6pm, Sat 9am-12pm

Automotive

Automotive
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Well, I suppose Hertz and Alamo are all the same company, to here goes: I picked up a rental in San Jose. While in San Francisco, the back window of the car was broken into and 3 bags stolen from the trunk. We were all pretty traumatized. It was completely unsafe to drive around downtown SF with a broken window. We found an Alamo and replaced the car as quickly as possible. When I got to the airport a few days later, I found that they had tacked on $75 to fill the tank. NOT HAPPY! First of all, the tank was half full, they charged $6.20/gallon, and charged me to fill a 12 gallon tank. I understand the "bring it back full" policy and I always do, however, it would have been nice to have Alamo be reasonable and charge me for what I used. I was already paying an inflated premium price of $6.20/gallon, so to be charged a full tank regardless of what I used, considering I had just been robbed? I think it's pathetic. I won't be using Alamo again.

1
★☆☆☆☆

Well, I suppose Hertz and Alamo are all the same company, to here goes: I picked up a rental in San Jose. While in San Francisco, the back window of the car was broken into and 3 bags stolen from the trunk. We were all pretty traumatized. It was completely unsafe to drive around downtown SF with a broken window. We found an Alamo and replaced the car as quickly as possible. When I got to the airport a few days later, I found that they had tacked on $75 to fill the tank. NOT HAPPY! First of all, the tank was half full, they charged $6.20/gallon, and charged me to fill a 12 gallon tank. I understand the "bring it back full" policy and I always do, however, it would have been nice to have Alamo be reasonable and charge me for what I used. I was already paying an inflated premium price of $6.20/gallon, so to be charged a full tank regardless of what I used, considering I had just been robbed? I think it's pathetic. I won't be using Alamo again.

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I was in a pinch and didn't have time to reserve a card in advance. Hertz was very kind in calling to let me know there was a cancellation. Talk about a life saver!

4
★★★★☆

I was in a pinch and didn't have time to reserve a card in advance. Hertz was very kind in calling to let me know there was a cancellation. Talk about a life saver!

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