Still Waters Spa

★★★☆☆
Monday through Friday 10am - 7pm. Saturday 10am - 6pm and Sunday by appointment only.

About Still Waters Spa

Categories
  • Massage
  • Massage Therapists

Personal Services

Personal Services
More choices in Salinas:
Resultset_next

Phelps & Assoc Physical Thrpy

321 E Romie Ln Ste B Salinas, CA

Resultset_next

Mid-Bay Natural Healing

10909 Merritt St Castroville, CA

2.8333 6
Hi! Sign in to let us know how Still Waters Spa was?
Write a Review
.

I was given 2, $85.00, gift certificates to this spa. I went to get a massage in June, 2010. I should have known then.

It was nicely decorated but uncomfortable. Was it a spa, a salon, a gathering place for young locals, WHAT? NO ONE was there to help customers enjoy the spa experience for which they paid so dearly.

After sitting in the front room for 15 minutes with people walking past me and ignoring me I finally asked a young lady if she could help me. She seemed clueless. I was then taken to an uncomfortable waiting room with a fake fireplace until my masseuse finally showed up. The massage was o.k. I've definitely had better and more relaxing massages. Disappointing, but I made an appointment so I could use the other $85.00 gift certificate in spite of my disappointment.

At my next appointment time I waited much longer while an unidentified woman talked on the phone behind the register. NO one greeted me, acknowledged my presence, or asked me why I was there. A young man walked in and out from one of the back rooms. It seemed obvious to me that he did not work in this "spa" since he was wearing jeans. His mother finally came and it seemed that someone in his family was having a problem. I finally asked the next unidentified person I saw if my masseuse was available? No one knew a thing about her. I then found the girl who I asked to help me at my first visit (she was now dying her hair in the salon with a bunch of her friends).. She told me she no longer worked there. There were no employees in the salon. No one to help.

After seeing people walking in and out of this "spa" at will, (clients, their Mexican mothers, flirty salespeople) and being ignored I decided I did not feel comfortable taking off my clothes in this beyond casual atmosphere. I was stressed by having to wait so long and the lack of service. My masseuse finally showed up and I told her I did not want the massage. I was angry and stressed at her disregard for me as a customer. I went home.

I won't be using the last $85.00 gift certificate. I feel badly that the family who gave it to me spent the money. I was told by the masseuse that I could not get a refund. She was very vague about who the owner was and where I could reach her. She certainly made it difficult for me to even get the owner's phone number (which didn't work...hmmm, what a surprise).

I will never go there again. After needing a relaxing experience, my treatment at Still Waters felt like an ambush.

Any other day spa I've been to had courteous, polite people who took care of me immediately. This kind of service makes a customer feel taken care of and valued. Let me say, yet again, that Still Waters Day Spa did not give this kind of service. Do yourself a favor, don't go.

1
★☆☆☆☆

I was given 2, $85.00, gift certificates to this spa. I went to get a massage in June, 2010. I should have known then.

It was nicely decorated but uncomfortable. Was it a spa, a salon, a gathering place for young locals, WHAT? NO ONE was there to help customers enjoy the spa experience for which they paid so dearly.

After sitting in the front room for 15 minutes with people walking past me and ignoring me I finally asked a young lady if she could help me. She seemed clueless. I was then taken to an uncomfortable waiting room with a fake fireplace until my masseuse finally showed up. The massage was o.k. I've definitely had better and more relaxing massages. Disappointing, but I made an appointment so I could use the other $85.00 gift certificate in spite of my disappointment.

At my next appointment time I waited much longer while an unidentified woman talked on the phone behind the register. NO one greeted me, acknowledged my presence, or asked me why I was there. A young man walked in and out from one of the back rooms. It seemed obvious to me that he did not work in this "spa" since he was wearing jeans. His mother finally came and it seemed that someone in his family was having a problem. I finally asked the next unidentified person I saw if my masseuse was available? No one knew a thing about her. I then found the girl who I asked to help me at my first visit (she was now dying her hair in the salon with a bunch of her friends).. She told me she no longer worked there. There were no employees in the salon. No one to help.

After seeing people walking in and out of this "spa" at will, (clients, their Mexican mothers, flirty salespeople) and being ignored I decided I did not feel comfortable taking off my clothes in this beyond casual atmosphere. I was stressed by having to wait so long and the lack of service. My masseuse finally showed up and I told her I did not want the massage. I was angry and stressed at her disregard for me as a customer. I went home.

I won't be using the last $85.00 gift certificate. I feel badly that the family who gave it to me spent the money. I was told by the masseuse that I could not get a refund. She was very vague about who the owner was and where I could reach her. She certainly made it difficult for me to even get the owner's phone number (which didn't work...hmmm, what a surprise).

I will never go there again. After needing a relaxing experience, my treatment at Still Waters felt like an ambush.

Any other day spa I've been to had courteous, polite people who took care of me immediately. This kind of service makes a customer feel taken care of and valued. Let me say, yet again, that Still Waters Day Spa did not give this kind of service. Do yourself a favor, don't go.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband and I were there for a couples massage. The facility is beautiful, the master couple massage room exquisite. I love the fact that it's all in one type of settting; you can go for a facial as well as a hair cut, pedicure/manicure and make-up. The massage was just fabulous we both enjoyed it very very much and definately be back for some more.
Thanks to everyone at Still Waters Spa!

4
★★★★☆

My husband and I were there for a couples massage. The facility is beautiful, the master couple massage room exquisite. I love the fact that it's all in one type of settting; you can go for a facial as well as a hair cut, pedicure/manicure and make-up. The massage was just fabulous we both enjoyed it very very much and definately be back for some more.
Thanks to everyone at Still Waters Spa!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased a manicure for my daughter at still water spa and she noticed that the nail technician had no licence posted on her station. This is a great concern of mine that such a nice spa could hire people with no license. FYI: make sure your manicurist or hair stylist or anyone working with us the consumers have a license and are following health and state laws with the state board.

1
★☆☆☆☆

I purchased a manicure for my daughter at still water spa and she noticed that the nail technician had no licence posted on her station. This is a great concern of mine that such a nice spa could hire people with no license. FYI: make sure your manicurist or hair stylist or anyone working with us the consumers have a license and are following health and state laws with the state board.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My sister and I recently visited Still Waters and what an experience. We went in for pedicures (my Sis had never had one) and what a pedicure we got. Sergio and Elizabeth were very much in the know of what they were doing. The setting is wonderful. You feel very comfortable in that gorgeous setting. I told them the next time I was in town we would be there the first day instead of the last day of my visit. Again Thanks Elizabeth and Sergio.

5
★★★★★

My sister and I recently visited Still Waters and what an experience. We went in for pedicures (my Sis had never had one) and what a pedicure we got. Sergio and Elizabeth were very much in the know of what they were doing. The setting is wonderful. You feel very comfortable in that gorgeous setting. I told them the next time I was in town we would be there the first day instead of the last day of my visit. Again Thanks Elizabeth and Sergio.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Ever since Still Waters Spa changed hands the atmosphere has deteriorated. Once an oasis of relief and pampering has now become a desert of disappointments. We want the old Still Waters, bring back Brenda!

1
★☆☆☆☆

Ever since Still Waters Spa changed hands the atmosphere has deteriorated. Once an oasis of relief and pampering has now become a desert of disappointments. We want the old Still Waters, bring back Brenda!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Thank you Brenda for your excellent service! My back went out and you were able to get me back to work within a few sessions. I felt relaxed and refreshed when I left.

5
★★★★★

Thank you Brenda for your excellent service! My back went out and you were able to get me back to work within a few sessions. I felt relaxed and refreshed when I left.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Still Waters Spa

When you visit our day spa, you are the number one priority. We are a results oriented day spa. All of our massage therapists and estiticians have the experience needed to get you on the road to recovery. Come to our website and see what we have to offer. www.stillwaters-spa.com

More about Still Waters Spa

We offer massage therapy, facials, body wraps and body scrubs. We have a steam canopy and shower facilities.

 

Wait, you're the expert.

If you've been to or used Still Waters Spa, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review