Precision Tune

★★★☆☆
  • el Camino Real

    Palo Alto, CA 94306

    Map & Directions
  • 650-856-0333

About Precision Tune

Categories
  • Automotive Repair
Details
  • Tune Ups

Automotive

Automotive
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3.0 2
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I recently went in for a 90k service and specifically requested a thorough brake check, since I was starting to hear grinding. After the service was completed, the manager said there was plenty of pad, and the noise could be from some water on the brakes.

The next week, the grinding started to get worse so I took it in again, and low and behold, $900 later, I had to get new brakes, rotors, etc. PLUS wait 5 hrs to get it all done, when I had plenty of time the week before when I had the 90k service done. The manager said he only checked the left side which had plenty of padding. Apparently the right side was down to the bone! What auto repair place only checks one side and overlooks a clear grinding sound?? Lucky I did not get into any accident!!

PROS: Seems honest to the novice car repair person
CONS: Very, very poor service!

1
★☆☆☆☆

I recently went in for a 90k service and specifically requested a thorough brake check, since I was starting to hear grinding. After the service was completed, the manager said there was plenty of pad, and the noise could be from some water on the brakes.

The next week, the grinding started to get worse so I took it in again, and low and behold, $900 later, I had to get new brakes, rotors, etc. PLUS wait 5 hrs to get it all done, when I had plenty of time the week before when I had the 90k service done. The manager said he only checked the left side which had plenty of padding. Apparently the right side was down to the bone! What auto repair place only checks one side and overlooks a clear grinding sound?? Lucky I did not get into any accident!!

PROS: Seems honest to the novice car repair person
CONS: Very, very poor service!

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This little shop is a rare find! Manager Bud and Asst. Manager, Brian are keeping the tradition of the "old school" business alive by honest service!

5
★★★★★

This little shop is a rare find! Manager Bud and Asst. Manager, Brian are keeping the tradition of the "old school" business alive by honest service!

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