Tracy Valley Cleaners

★★★☆☆

About Tracy Valley Cleaners

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Personal Services

Personal Services
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Park Avenue

1296 W 11th St Tracy, CA

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I Custom

3200 Naglee Rd Tracy, CA

2.5 2
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Terrible customer service. I dropped off my clothes and they lost them. When my husband went to pick them up, he was forced to stand to the side for over 30 minutes while the clerk served other customers since she could not find my clothes. Finally, she took time after they closed to look and then it was too late to call another store to see if they were there. Then she refused to help and refused to apologize that she could not find the clothes and kept insisting that they were not lost yet as they could be at the other store. They were dropped off 3 weeks ago! Terrible customer service- actually NO customer service. I would avoid this cleaners- not good.

0
★☆☆☆☆

Terrible customer service. I dropped off my clothes and they lost them. When my husband went to pick them up, he was forced to stand to the side for over 30 minutes while the clerk served other customers since she could not find my clothes. Finally, she took time after they closed to look and then it was too late to call another store to see if they were there. Then she refused to help and refused to apologize that she could not find the clothes and kept insisting that they were not lost yet as they could be at the other store. They were dropped off 3 weeks ago! Terrible customer service- actually NO customer service. I would avoid this cleaners- not good.

Cons: They lose your clothes and then refuse to apologize

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I personally think it is better than all of the other dry cleaners in town. They have pretty low prices, and I get my clothes in time. Their staff is not the friendliest, but it is a price to pay to get good service in this town.

4
★★★★☆

I personally think it is better than all of the other dry cleaners in town. They have pretty low prices, and I get my clothes in time. Their staff is not the friendliest, but it is a price to pay to get good service in this town.

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