VCA West Bernardo Animal Hospital

★★★★☆
  • 11605 Duenda Road, Suite D

    San Diego, CA 92127

    Map & Directions
  • 858-207-3878

About VCA West Bernardo Animal Hospital

Categories
  • Veterinarians
Hours
M 8am-5:30pm, Tu-W 8am-7pm, Th-F 8am-5:30pm, Sa 8:30am-4:30pm, Su Closed
Associations
  • American Animal Hospital Association (AAHA)
Keywords
  • vet
  • veterinarian
  • animal hospital
  • animal clinic
  • VCA
  • veterinary hospital
  • VCA Hospitals
  • vets in
  • vet hospital
  • pet clinic
  • vet in
  • pet hospital
  • vet clinic
Brands
  • Cats
  • Dogs
  • Pocket Pets
  • Rabbits
Services
  • Advanced Care Services
  • Allergy & Itchy Skin Relief
  • Diabetes Treatment (Canine & Feline)
  • Diagnostics
  • Diet & Nutrition
  • Disease Treatment
  • Flea & Tick Control
  • General Care
  • Heartworm Disease Treatment (Canine & Feline)
  • Internal medicine
  • Medications/Prescriptions
  • Parasite Control
  • Pet Wellness Exams
  • Physical Examinations
  • Preventive Care
  • Primary Care
  • Puppy & Kitten Wellness
  • Senior Pet Wellness
  • Spay & Neuter
  • Vaccines & Vaccinations
  • Weight Loss Programs

Pets & Animals

Pets & Animals
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Bios - VCA West Bernardo Animal Hospital
    3.8 5
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    .

    I was surprised to read the negative review from DogGuy25. I guess you ""can't please everyone."" Anyways, great hospital. My experiences have been always positive. The entire staff is always attentive to my needs. And the doctors are definitely awesome. My dogs and cats love coming to this hospital (must be all the treats they give them!) I definitely recommend this animal hospital.

    2
    ★★★★★

    I was surprised to read the negative review from DogGuy25. I guess you ""can't please everyone."" Anyways, great hospital. My experiences have been always positive. The entire staff is always attentive to my needs. And the doctors are definitely awesome. My dogs and cats love coming to this hospital (must be all the treats they give them!) I definitely recommend this animal hospital.

    .

    If you are looking for a great hospital and a caring and compassionate staff then this is the hospital. The veterinarians are wonderful and always provide the best care for your pets. My two cats and dogs always love coming to this hospital. I have been to other hospitals where I have to drag my pets into the hospital. Not here. Thanks guys!

    5
    ★★★★★

    If you are looking for a great hospital and a caring and compassionate staff then this is the hospital. The veterinarians are wonderful and always provide the best care for your pets. My two cats and dogs always love coming to this hospital. I have been to other hospitals where I have to drag my pets into the hospital. Not here. Thanks guys!

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    .

    My first visit to VCA West Bernardo was okay. NIce looking building that is easy to find.\r\nIt was not until I returned I got the full experience with this place. \r\nI needed a refill on my dogs VITAL daily medication. I called a day in advance, and they said that they were ""closing in 15 minutes, and to call back tomorrow"". I called as soon as they opened, and expressed the importance of these daily pills (if missed could have serious DEADLY effects). They said that they had one doctor (DR Robbins) on staff and ""would try to get back to me"". I waited 2 hours with no call back, and decided to visit the office. The front desk stakk girls where very rude to me, and told me that they ""had other sick dogs to worry about in surgery"". They said they ""might get to my refill today"" (keep in mind these are all REAL quotes from there staff).\r\nI felt so disrespected, I decided to leave and go to my primary vet, vhsd (vhsd dot com is there website).\r\nThey where kind and caring, and filled my percription for me right on the spot, within minutes. \r\n\r\nOh and as I was leaving, the lady at the front desk rudely smirked at me and said, ""Have a nice day"". You know... the kind of way that is more a slap in your face on purpose!\r\n\r\nAnyways... Good doctor, but very rude and unorganized staff. I will never return to this place, and recommend anyone to read all the other bad reviews left by others.\r\n\r\nGo to VSHSD (Sorrento Valley) if you want your animal to be well cared for, and to feel like you actually matter, and are not just another dollar.\r\nThey are understaffed and ""didn't have time"" to fill my sick dog perscription. \r\nThe front desk staff was very rude to me and my wife, and never once did the doctor return our phone calls to let him know about his staff (we called about 3 times throughout the day!)

    0
    ★☆☆☆☆

    My first visit to VCA West Bernardo was okay. NIce looking building that is easy to find.\r\nIt was not until I returned I got the full experience with this place. \r\nI needed a refill on my dogs VITAL daily medication. I called a day in advance, and they said that they were ""closing in 15 minutes, and to call back tomorrow"". I called as soon as they opened, and expressed the importance of these daily pills (if missed could have serious DEADLY effects). They said that they had one doctor (DR Robbins) on staff and ""would try to get back to me"". I waited 2 hours with no call back, and decided to visit the office. The front desk stakk girls where very rude to me, and told me that they ""had other sick dogs to worry about in surgery"". They said they ""might get to my refill today"" (keep in mind these are all REAL quotes from there staff).\r\nI felt so disrespected, I decided to leave and go to my primary vet, vhsd (vhsd dot com is there website).\r\nThey where kind and caring, and filled my percription for me right on the spot, within minutes. \r\n\r\nOh and as I was leaving, the lady at the front desk rudely smirked at me and said, ""Have a nice day"". You know... the kind of way that is more a slap in your face on purpose!\r\n\r\nAnyways... Good doctor, but very rude and unorganized staff. I will never return to this place, and recommend anyone to read all the other bad reviews left by others.\r\n\r\nGo to VSHSD (Sorrento Valley) if you want your animal to be well cared for, and to feel like you actually matter, and are not just another dollar.\r\nThey are understaffed and ""didn't have time"" to fill my sick dog perscription. \r\nThe front desk staff was very rude to me and my wife, and never once did the doctor return our phone calls to let him know about his staff (we called about 3 times throughout the day!)

    .

    The staff here is pretty good. We had some trouble with a vet in the past but she is no longer with them. They tend to try and get you to have things done that don't seem necessary.

    3
    ★★★☆☆

    The staff here is pretty good. We had some trouble with a vet in the past but she is no longer with them. They tend to try and get you to have things done that don't seem necessary.

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    .

    I take my dogs and cats to this hospital and have been doing so for many years. All of the doctors I have seen are caring and compassionate. They always offer the best option for my pets and that is what I want for them, as they are like family to me, they are good at explaining what my pets need and they do not do anything that I do not need. The staff are excellent and always helpful, I recommend them to anyone who needs a good quality veterinary hospital.

    GOOD JOB GUYS!!!!

    5
    ★★★★★

    I take my dogs and cats to this hospital and have been doing so for many years. All of the doctors I have seen are caring and compassionate. They always offer the best option for my pets and that is what I want for them, as they are like family to me, they are good at explaining what my pets need and they do not do anything that I do not need. The staff are excellent and always helpful, I recommend them to anyone who needs a good quality veterinary hospital.

    GOOD JOB GUYS!!!!

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    Message from VCA West Bernardo Animal Hospital

    VCA West Bernardo Animal Hospital is a veterinary facility based in San Diego, CA where your pet's health is our top priority and excellent service is our goal.

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