Precision Auto Repair

★★★★☆
  • 22701 Granite Way B

    Laguna Hills, CA 92653

    Map & Directions
  • 949-855-9981

Automotive

Automotive
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It is hard to find an auto repair shop that is truly trustworthy and competant. We have been with Precision for over 12 years. No complaints - not one. The work is very good, prices are reasonable, the owner and staff are honest, reliable and friendly. We highly recommend Precision!

2
★★★★★

It is hard to find an auto repair shop that is truly trustworthy and competant. We have been with Precision for over 12 years. No complaints - not one. The work is very good, prices are reasonable, the owner and staff are honest, reliable and friendly. We highly recommend Precision!

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I took my car there because one of my sister's former co-workers was very happy with them. I took it in to get my A/C fixed and I was hearing noise when I turned. I told them everything that was going on and they said they would check it out and get back to me. When they called me back they said that the A/C needed a new ""evaluator core"" and that I needed new brakes, and that I needed new fluids (all of them) including a transmission fluid flush. The was a laundry list of things they wanted to do and the total estimate was $1500, this was for a 99 Honda Civic that was and still is in driving condition. They overcharged me on everything, for instance they wanted to charge $130 for a brake fluid flush (my b/f had just had this done for $50 on his car and showed me his receipt) and $250 for a transmission fluid flush (which isn't even necessary when I contacted the dealer and 2 other repair shops). And the dealer would have only charged $130 for this service, when I brought this up to them, they said they didn't understand why the dealer would have told me that and said that they do not negotiate prices. Since they have diagnostics test that they run it would have cost me $200 just to take me car home with no work done. So I had some of the work done which cost about $400. I would never ever recommend them and even considered filing a complaint. If you have money galore, they will do good work, but if you are looking for honest prices, look elsewhere.

1
★★☆☆☆

I took my car there because one of my sister's former co-workers was very happy with them. I took it in to get my A/C fixed and I was hearing noise when I turned. I told them everything that was going on and they said they would check it out and get back to me. When they called me back they said that the A/C needed a new ""evaluator core"" and that I needed new brakes, and that I needed new fluids (all of them) including a transmission fluid flush. The was a laundry list of things they wanted to do and the total estimate was $1500, this was for a 99 Honda Civic that was and still is in driving condition. They overcharged me on everything, for instance they wanted to charge $130 for a brake fluid flush (my b/f had just had this done for $50 on his car and showed me his receipt) and $250 for a transmission fluid flush (which isn't even necessary when I contacted the dealer and 2 other repair shops). And the dealer would have only charged $130 for this service, when I brought this up to them, they said they didn't understand why the dealer would have told me that and said that they do not negotiate prices. Since they have diagnostics test that they run it would have cost me $200 just to take me car home with no work done. So I had some of the work done which cost about $400. I would never ever recommend them and even considered filing a complaint. If you have money galore, they will do good work, but if you are looking for honest prices, look elsewhere.

Cons: Way overpriced

 

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