Empire Cleaners

★☆☆☆☆

About Empire Cleaners

Personal Services

Personal Services
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If I could give 0 stars, I would. I took my wedding dress and veil in to be drycleaned after the wedding. The veil was in perfect condition. It really did not need to be cleaned, but I thought that I would anyway. He charged me $70 for the service. When I returned to pick it up, he did not mention anything about the fact that he destroyed my veil. When I inspected it at home it had huge, 4 inch rips along the edges, 2 inch holes all over it, and as it is made out of polyester, had melted and was crispy and stif! Negligence, as obvious as it gets. The thing is, he has refused to replace it! It cost me $85. He offered me $8, then $25, then $40 saying that it has depreciated in value since I have used it, not taking into consideration that he has not refunded me the money I paid for his drycleaning services where he destroyed it in the first place! Bad buisness. He told me if I wanted it replaced I had better get my lawer and yelled at me over the phone! The guy screwed up and he will not take responsibility for it. If you value your money, don't go here!

0
★☆☆☆☆

If I could give 0 stars, I would. I took my wedding dress and veil in to be drycleaned after the wedding. The veil was in perfect condition. It really did not need to be cleaned, but I thought that I would anyway. He charged me $70 for the service. When I returned to pick it up, he did not mention anything about the fact that he destroyed my veil. When I inspected it at home it had huge, 4 inch rips along the edges, 2 inch holes all over it, and as it is made out of polyester, had melted and was crispy and stif! Negligence, as obvious as it gets. The thing is, he has refused to replace it! It cost me $85. He offered me $8, then $25, then $40 saying that it has depreciated in value since I have used it, not taking into consideration that he has not refunded me the money I paid for his drycleaning services where he destroyed it in the first place! Bad buisness. He told me if I wanted it replaced I had better get my lawer and yelled at me over the phone! The guy screwed up and he will not take responsibility for it. If you value your money, don't go here!

Pros: NOTHING

Cons: HE CHEATED ME

 

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