Gloria's Flower Shop

★☆☆☆☆

About Gloria's Flower Shop

Hours
Sun 9am-6pm, Mon-Fri 8am-8pm, Sat 8am-9pm
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Where should I start this sorted tale? I called for a simple arrangement of flowers to be delivered to a residence less than a block away.

First of all, the phone was crackling and distorting, so the woman on the other end kept asking me to talk louder. I told her I was at work and could not talk louder. She said their phone was broken so she was talking on the fax machine. I should have really terminated the sale at that point.

I gave her the address and the note. She failed to ask me for any phone number and I forgot. The flowers were never delivered. So I called the next day. The phone was out of service.

I emailed through the website. No answer.

I call back 2 days later when the sale posts to my checking account, and they insist I neglected to give the apt. number when they asked. DOES THAT MAKE ANY SENSE? And then said they would refund the money but not the $10 delivery fee (which is inflated anyway).

Only when I threatened to call the B B B and block them from my debit account did they ask to call me back . . . and they haven't yet. Shocker. STAY AWAY!

0
★☆☆☆☆

Where should I start this sorted tale? I called for a simple arrangement of flowers to be delivered to a residence less than a block away.

First of all, the phone was crackling and distorting, so the woman on the other end kept asking me to talk louder. I told her I was at work and could not talk louder. She said their phone was broken so she was talking on the fax machine. I should have really terminated the sale at that point.

I gave her the address and the note. She failed to ask me for any phone number and I forgot. The flowers were never delivered. So I called the next day. The phone was out of service.

I emailed through the website. No answer.

I call back 2 days later when the sale posts to my checking account, and they insist I neglected to give the apt. number when they asked. DOES THAT MAKE ANY SENSE? And then said they would refund the money but not the $10 delivery fee (which is inflated anyway).

Only when I threatened to call the B B B and block them from my debit account did they ask to call me back . . . and they haven't yet. Shocker. STAY AWAY!

Pros: None

Cons: Never Delivered, High Delivery Fee, Refuses to Admit Fault

 

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