Planned Parenthood - Santa Monica Health Center

★★★☆☆
  • 1316 3rd Street Promenade

    Santa Monica, CA 90401

    Map & Directions
  • 800-576-5544

About Planned Parenthood - Santa Monica Health Center

Categories
  • Clinics
Hours
M-F 8am-5pm, Sa 8am-4pm, Su Closed

Health & Medical

Health & Medical
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3.0 3
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For starters, the waiting room here is dirty. There isn't an inch of the carpet that is not stained. I know they may think they have better things to do with their funding, but renting a carpet cleaning machine from Ralph's is not that expensive, and a disgusting waiting room does not inspire confidence in a medical facility. The lack of cleanliness was almost enough to send me scuttling out the door, but I decided to wait since I was only there for a consultation (I wanted the chance to decide whether to have an IUD insertion procedure done there or elsewhere).

Secondly, if you have any type of insurance at all, you will have to pay out the nose for services here. It doesn't matter if your insurance doesn't cover contraception, somehow just HAVING medical insurance of any type means that you are not eligible for any cut-rate services. I make under $18,000 a year, which I thought would qualify me for assistance. However, after doing some research I discovered that I could have the same procedure done in a family planning clinic at a hospital for about a third of the cost of this clinic. I had utilized the services at PP in Texas and Louisiana in the past while making equivalent wages in those economies, and always paid on a sliding scale, but I suppose California is different for some reason.

This clinic might be good for those needing emergency contraception or something as simple as that, but I would think seriously before having anything very substantial done here.

2
★★☆☆☆

For starters, the waiting room here is dirty. There isn't an inch of the carpet that is not stained. I know they may think they have better things to do with their funding, but renting a carpet cleaning machine from Ralph's is not that expensive, and a disgusting waiting room does not inspire confidence in a medical facility. The lack of cleanliness was almost enough to send me scuttling out the door, but I decided to wait since I was only there for a consultation (I wanted the chance to decide whether to have an IUD insertion procedure done there or elsewhere).

Secondly, if you have any type of insurance at all, you will have to pay out the nose for services here. It doesn't matter if your insurance doesn't cover contraception, somehow just HAVING medical insurance of any type means that you are not eligible for any cut-rate services. I make under $18,000 a year, which I thought would qualify me for assistance. However, after doing some research I discovered that I could have the same procedure done in a family planning clinic at a hospital for about a third of the cost of this clinic. I had utilized the services at PP in Texas and Louisiana in the past while making equivalent wages in those economies, and always paid on a sliding scale, but I suppose California is different for some reason.

This clinic might be good for those needing emergency contraception or something as simple as that, but I would think seriously before having anything very substantial done here.

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I went in early AM for services and they were very courteous and professional. I was apprehensive but with their friendly attitudes, I was definitely put at ease. Maybe I got lucky but they were fabulous! I would recommend them to anyone.
However, if you're trying to find out their hours good luck because their answering service does not give you that option and if you call the phone tends to ring and ring. That's the only negative that I found.

4
★★★★☆

I went in early AM for services and they were very courteous and professional. I was apprehensive but with their friendly attitudes, I was definitely put at ease. Maybe I got lucky but they were fabulous! I would recommend them to anyone.
However, if you're trying to find out their hours good luck because their answering service does not give you that option and if you call the phone tends to ring and ring. That's the only negative that I found.

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Here's the scoop:
1. Walk-ins: Don't try to walk in if you need to see a doctor. You will need to make an appointment. For a Saturday appointment, plan to wait about a month. For a weekday appointment, you may only have to wait a week for an opening, if your time of day is flexible.
2. Once you have an appointment, don't expect to be seen within any reasonable amount of time. I have waited up to almost 90 minutes to be seen for an appointment. If you have a first thing in the morning appointment, arrive 30 minutes early and you can fight for the right to be seen first with the other 5 people who are also 30 minutes early. If you do this though, you may only wait 30 minutes instead of 90.
3. Expect to be frustrated. You will see people come in after you and get seen first. No idea why.
4. Bring something to read and some headphones. Otherwise you will get stuck watching Court TV or family planning TV and reading CosmoGirl for 90 minutes.
5. If you are low-income (under $30,000 a year, I think) your services will probably be free, and possibly your medications as well (you may qualify for medicaid, and they will give you a card, and it won't be embarrassing). If you make over this, you will pay on a sliding scale, your insurance probably won't cover it, and your visit will be quite expensive ($55-65, which might include a prescription).
6. Don't expect a male-free zone. Most of the people in the waiting room will be 20-something women, but some will bring boyfriends, and a few 20-something men seem to come here as well (I always thought Planned Parenthood was a women's clinic, but that doesn't seem to be the case).
7. As a party favor, you'll get a brown bag of 8-20 lubricated Lifestyles condoms. Woohoo!

3
★★★☆☆

Here's the scoop:
1. Walk-ins: Don't try to walk in if you need to see a doctor. You will need to make an appointment. For a Saturday appointment, plan to wait about a month. For a weekday appointment, you may only have to wait a week for an opening, if your time of day is flexible.
2. Once you have an appointment, don't expect to be seen within any reasonable amount of time. I have waited up to almost 90 minutes to be seen for an appointment. If you have a first thing in the morning appointment, arrive 30 minutes early and you can fight for the right to be seen first with the other 5 people who are also 30 minutes early. If you do this though, you may only wait 30 minutes instead of 90.
3. Expect to be frustrated. You will see people come in after you and get seen first. No idea why.
4. Bring something to read and some headphones. Otherwise you will get stuck watching Court TV or family planning TV and reading CosmoGirl for 90 minutes.
5. If you are low-income (under $30,000 a year, I think) your services will probably be free, and possibly your medications as well (you may qualify for medicaid, and they will give you a card, and it won't be embarrassing). If you make over this, you will pay on a sliding scale, your insurance probably won't cover it, and your visit will be quite expensive ($55-65, which might include a prescription).
6. Don't expect a male-free zone. Most of the people in the waiting room will be 20-something women, but some will bring boyfriends, and a few 20-something men seem to come here as well (I always thought Planned Parenthood was a women's clinic, but that doesn't seem to be the case).
7. As a party favor, you'll get a brown bag of 8-20 lubricated Lifestyles condoms. Woohoo!

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Message from Planned Parenthood - Santa Monica Health Center

Visit the Planned Parenthood health clinic for men and women in Santa Monica, CA for the day after pill, abortion procedures, pregnancy resources, STD treatment, birth control, and family planning.

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