Pep Boys Auto Parts & Service

★★☆☆☆
  • 6125 Hollywood Blvd

    Hollywood, CA 90028

    Map & Directions
  • 323-469-1195

About Pep Boys Auto Parts & Service

Categories
  • Automotive Repair
  • Car Batteries
  • Tires
  • Oil Changes
  • Smog Testing
Hours
M-F 7:30am-9pm, Sa 7:30am-8pm, Su 9am-6pm
Emails
  • contactus@pepboys.com
Payment Options
  • American Express
  • Apple Pay
  • Cash
  • Check
  • Diners Club
  • Discover
  • MasterCard
  • Visa
Brands
  • AC Delco
  • Actron
  • AllTrade
  • ArmorAll
  • Autolite
  • Bayco
  • BF Goodrich
  • Black & Decker
  • Black Magic
  • Bosch
  • Castrol
  • Champion
  • Chevron
  • Coleman
  • Continental
  • Cooper
  • CRC
  • Dayco
  • DeWalt
  • Eagle One
  • Fram
  • Goodyear
  • Gumout
  • Gunk
  • Hankook
  • Haynes
  • K&N
  • Kawasaki
  • Lucas
  • Meguiars
  • Michelin
  • Mobil
  • Monroe
  • Mothers
  • NGK
  • OTC
  • Peak
  • Pennzoil
  • Philips
  • Powerbuilt
  • Purolator
  • Quaker State
  • RainX
  • Schumacher
  • Snap-on
  • STP
  • Surf City Garage
  • Turtle Wax
  • Valvoline
  • Walker
Services
  • Alignments
  • Alternators
  • Batteries
  • Brakes
  • Clutch Replacement
  • Engine Repair
  • Exhaust
  • Fluid Exchanges
  • Heating & Cooling
  • Manufacturer’s Scheduled Maintenance
  • Oil Changes
  • Seasonal Prep Packages
  • Starters
  • State Inspections (by location)
  • Steering and Suspension
  • Tires
  • Tune-Ups + FREE Services: Battery Installation
  • Battery Test
  • Windshield Wiper Replacement

Automotive

Automotive
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J & S Automotive

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Brakes & Tire Services
Engine Performance
Oil Changes & Batteries
Shocks & Struts
Alignments

Brake Repair Services

If your brakes squeal or grind, grab causing jerky stops or your warning light flashes it may be time for a free* brake system inspection. Pep Boys offers brake service packages starting as low as $129.99 per front or rear brake service ($99.99 after mail-in rebate).

    Tire Services

      2.3636 11
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      .

      Bought a battery for my car at the PEP Boys in Hollywood Blvd. I was given an old battery! When I confronted them about it, they denied it and refused to give a refund!\nBEWARE! THEY ARE CROOKS!!

      0
      ★☆☆☆☆

      Bought a battery for my car at the PEP Boys in Hollywood Blvd. I was given an old battery! When I confronted them about it, they denied it and refused to give a refund!\nBEWARE! THEY ARE CROOKS!!

      Cons: dishonest, rude

      .

      Went to PEP Boys in Hollywood Blvd. to buy a battery for my car. Was surprised they were quick in giving me a new battery or so I was told. When I got home battery did not work!! I was given an old battery that was worn out! I confronted them and they refused to refund my money!! BEWARE THEY ARE DISHONEST!!

      1
      ★☆☆☆☆

      Went to PEP Boys in Hollywood Blvd. to buy a battery for my car. Was surprised they were quick in giving me a new battery or so I was told. When I got home battery did not work!! I was given an old battery that was worn out! I confronted them and they refused to refund my money!! BEWARE THEY ARE DISHONEST!!

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      .

      I took my vehicle to PEP BOYS HOLLYWOOD for a complete brake job. When I left, I noticed that the brakes were "locking" up, so I called the service Manager and he told me that sometimes the brakes need "breaking in" and to wait a few days. I ended up bringing the truck back and leaving it there for the day to be checked. They found NOTHING wrong, but said they lubricated the brakes. The next time I drove the truck - Again - the breaks were locking up. By this time there was a new Service Manager - Ignacio. He told me to bring the truck back ONCE AGAIN - and assured me he would take care of it. I did so - and he couldn't find anything wrong with it. He then told me it was "probably" the ABS system and that I should take it to the FORD Dealer. He further explained that if it was the brakes - that PEP BOYS would pay the Dealer Costs to replace the brakes. I was driving down an LA Freeway after a light rain with a 10 year old in the passenger seat - and when I put on the brakes -they LOCKED UP and the truck spun completely around. We got out - completely shaken up and called a tow truck and had it towed to the Ford Dealer. The dealer said they put faulty brake shoes on the truck and they replaced them and it is GREAT now - as it should have been. Ignacio lied and only offered me 205.00 back and did NOT pay for the BRAKE redo which was $350.00. When I asked to speak to the General Manager - He out right LIED to me ONCE Again - saying "HE" was the General Manager - which he is NOT - he is the Service Manager. I will now blog and take them to court them for STRESS & the 10 (yes 10) times I had to be dropped off and picked up to get this truck serviced and re-serviced. by the way - a call to the Corporate offices was never returned. BIG MISTAKE PEP BOYS - cause I'll get what's coming to me either way - and so will you. CONSUMERS FIGHT BACK!

      Pros: Located in Hollywood

      Cons: TERRIBLE Customer service. Cut rate Mechanics & Parts - RUN THE OPPOSITE WAY!

      1
      ★☆☆☆☆

      I took my vehicle to PEP BOYS HOLLYWOOD for a complete brake job. When I left, I noticed that the brakes were "locking" up, so I called the service Manager and he told me that sometimes the brakes need "breaking in" and to wait a few days. I ended up bringing the truck back and leaving it there for the day to be checked. They found NOTHING wrong, but said they lubricated the brakes. The next time I drove the truck - Again - the breaks were locking up. By this time there was a new Service Manager - Ignacio. He told me to bring the truck back ONCE AGAIN - and assured me he would take care of it. I did so - and he couldn't find anything wrong with it. He then told me it was "probably" the ABS system and that I should take it to the FORD Dealer. He further explained that if it was the brakes - that PEP BOYS would pay the Dealer Costs to replace the brakes. I was driving down an LA Freeway after a light rain with a 10 year old in the passenger seat - and when I put on the brakes -they LOCKED UP and the truck spun completely around. We got out - completely shaken up and called a tow truck and had it towed to the Ford Dealer. The dealer said they put faulty brake shoes on the truck and they replaced them and it is GREAT now - as it should have been. Ignacio lied and only offered me 205.00 back and did NOT pay for the BRAKE redo which was $350.00. When I asked to speak to the General Manager - He out right LIED to me ONCE Again - saying "HE" was the General Manager - which he is NOT - he is the Service Manager. I will now blog and take them to court them for STRESS & the 10 (yes 10) times I had to be dropped off and picked up to get this truck serviced and re-serviced. by the way - a call to the Corporate offices was never returned. BIG MISTAKE PEP BOYS - cause I'll get what's coming to me either way - and so will you. CONSUMERS FIGHT BACK!

      Pros: Located in Hollywood

      Cons: TERRIBLE Customer service. Cut rate Mechanics & Parts - RUN THE OPPOSITE WAY!

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      .

      I took my vehicle to PEP BOYS HOLLYWOOD for a complete brake job. When I left, I noticed that the brakes were ""locking"" up, so I called the service Manager and he told me that sometimes the brakes need ""breaking in"" and to wait a few days. I ended up bringing the truck back and leaving it there for the day to be checked. They found NOTHING wrong, but said they lubricated the brakes. The next time I drove the truck - Again - the breaks were locking up. By this time there was a new Service Manager - Ignacio. He told me to bring the truck back ONCE AGAIN - and assured me he would take care of it. I did so - and he couldn't find anything wrong with it. He then told me it was ""probably"" the ABS system and that I should take it to the FORD Dealer. He further explained that if it was the brakes - that PEP BOYS would pay the Dealer Costs to replace the brakes. I was driving down an LA Freeway after a light rain with a 10 year old in the passenger seat - and when I put on the brakes -they LOCKED UP and the truck spun completely around. We got out - completely shaken up and called a tow truck and had it towed to the Ford Dealer. The dealer said they put faulty brake shoes on the truck and they replaced them and it is GREAT now - as it should have been. Ignacio lied and only offered me 205.00 back and did NOT pay for the BRAKE redo which was $350.00. When I asked to speak to the General Manager - He out right LIED to me ONCE Again - saying ""HE"" was the General Manager - which he is NOT - he is the Service Manager. I will now blog and take them to court them for STRESS & the 10 (yes 10) times I had to be dropped off and picked up to get this truck serviced and re-serviced. by the way - a call to the Corporate offices was never returned. BIG MISTAKE PEP BOYS - cause I'll get what's coming to me either way - and so will you. CONSUMERS FIGHT BACK!

      0
      ★☆☆☆☆

      I took my vehicle to PEP BOYS HOLLYWOOD for a complete brake job. When I left, I noticed that the brakes were ""locking"" up, so I called the service Manager and he told me that sometimes the brakes need ""breaking in"" and to wait a few days. I ended up bringing the truck back and leaving it there for the day to be checked. They found NOTHING wrong, but said they lubricated the brakes. The next time I drove the truck - Again - the breaks were locking up. By this time there was a new Service Manager - Ignacio. He told me to bring the truck back ONCE AGAIN - and assured me he would take care of it. I did so - and he couldn't find anything wrong with it. He then told me it was ""probably"" the ABS system and that I should take it to the FORD Dealer. He further explained that if it was the brakes - that PEP BOYS would pay the Dealer Costs to replace the brakes. I was driving down an LA Freeway after a light rain with a 10 year old in the passenger seat - and when I put on the brakes -they LOCKED UP and the truck spun completely around. We got out - completely shaken up and called a tow truck and had it towed to the Ford Dealer. The dealer said they put faulty brake shoes on the truck and they replaced them and it is GREAT now - as it should have been. Ignacio lied and only offered me 205.00 back and did NOT pay for the BRAKE redo which was $350.00. When I asked to speak to the General Manager - He out right LIED to me ONCE Again - saying ""HE"" was the General Manager - which he is NOT - he is the Service Manager. I will now blog and take them to court them for STRESS & the 10 (yes 10) times I had to be dropped off and picked up to get this truck serviced and re-serviced. by the way - a call to the Corporate offices was never returned. BIG MISTAKE PEP BOYS - cause I'll get what's coming to me either way - and so will you. CONSUMERS FIGHT BACK!

      Pros: Located in Hollywood

      Cons: TERRIBLE Customer service. Cut rate Mechanics & Parts - RUN THE OPPOSITE WAY!

      .

      Right before I turned over my keys to the guy writing up the service on my car, he said to make sure to take anything valuable with me so I took the bills out of my change drawer but left the change. The next day they quoted me over $1K worth of work when I'm pretty sure I don't need most of it. I put about 1500 miles on my car last year and do regular maintenance (e.g. oil changes, etc) so I decided to pay for the inspection and diagnostic tests they ran but take it to another mechanic. They were rude because I didn't want to do the work they recommended and while driving home, I went to put the bills back in the change drawer only to discover it was completely empty. Not a penny, not a piece of lint. If they had left a few coins, I might have doubted myself on how much was in there to begin with even though I had taken the bills out right before turning over the keys. There was no doubt about it - Pep Boys ripped me off not only on the service but stole all my change. I didn't have much in the car but now I need to do a complete inventory of the glove box, trunk, etc. just to make sure they didn't steal my spare tire!""

      0
      ★☆☆☆☆

      Right before I turned over my keys to the guy writing up the service on my car, he said to make sure to take anything valuable with me so I took the bills out of my change drawer but left the change. The next day they quoted me over $1K worth of work when I'm pretty sure I don't need most of it. I put about 1500 miles on my car last year and do regular maintenance (e.g. oil changes, etc) so I decided to pay for the inspection and diagnostic tests they ran but take it to another mechanic. They were rude because I didn't want to do the work they recommended and while driving home, I went to put the bills back in the change drawer only to discover it was completely empty. Not a penny, not a piece of lint. If they had left a few coins, I might have doubted myself on how much was in there to begin with even though I had taken the bills out right before turning over the keys. There was no doubt about it - Pep Boys ripped me off not only on the service but stole all my change. I didn't have much in the car but now I need to do a complete inventory of the glove box, trunk, etc. just to make sure they didn't steal my spare tire!""

      Cons: Dishonest

      .

      It took 3 hours to get an oil change here! and they kept telling me ""it'll be done in 30 minutes"" and so Id come back and they'd tell me it again and again. Biggest waste of my time!

      0
      ★☆☆☆☆

      It took 3 hours to get an oil change here! and they kept telling me ""it'll be done in 30 minutes"" and so Id come back and they'd tell me it again and again. Biggest waste of my time!

      Pros: Non

      Cons: I grew a beard waiting for my car to get an oil change

      .

      A great place to go when you need auto parts fast. Always has products in stock and their service center employees are friendly and helpful. I went in with a flat tire, when they could not find a leak, they put my tire back on for free! What a wonderful surprise!

      4
      ★★★★☆

      A great place to go when you need auto parts fast. Always has products in stock and their service center employees are friendly and helpful. I went in with a flat tire, when they could not find a leak, they put my tire back on for free! What a wonderful surprise!

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      0 out of 1 people found this review helpful.

      .

      I had a flat and was getting around town on a donut because I had just moved to the area and didn't know the best place. After being completely baffled by Just Tires, I went to Pep Boys and they changed my tire amazingly fast and didn't attempt to rip me off or offer me a higher priced anything. Thank God.

      4
      ★★★★☆

      I had a flat and was getting around town on a donut because I had just moved to the area and didn't know the best place. After being completely baffled by Just Tires, I went to Pep Boys and they changed my tire amazingly fast and didn't attempt to rip me off or offer me a higher priced anything. Thank God.

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      0 out of 1 people found this review helpful.

      .

      Ask for Mario, you get the best customer service from him with no BS. I would not recommend speaking to anyone else, I was not too impressed with the other employees.

      4
      ★★★★☆

      Ask for Mario, you get the best customer service from him with no BS. I would not recommend speaking to anyone else, I was not too impressed with the other employees.

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      0 out of 1 people found this review helpful.

      .

      I had recently purchased my tires at this location. The price was very reasonable and I only had to wait an hour. The alignment cost was a bit too steep, though

      PROS: short wait
      CONS: high alignment prices

      4
      ★★★★☆

      I had recently purchased my tires at this location. The price was very reasonable and I only had to wait an hour. The alignment cost was a bit too steep, though

      PROS: short wait
      CONS: high alignment prices

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      0 out of 1 people found this review helpful.

      .

      I had my car towed here via "1800Tow2Pep". Turned out I had major problems with my cooling system, and being a female, dealing with auto repair shops makes me nervous. They treated me very kindly and didnt rip me off. 2 days later my car overheated again, and I had it towed back free of charge, and they fixed me right up. They were quick and kind to me.

      4
      ★★★★☆

      I had my car towed here via "1800Tow2Pep". Turned out I had major problems with my cooling system, and being a female, dealing with auto repair shops makes me nervous. They treated me very kindly and didnt rip me off. 2 days later my car overheated again, and I had it towed back free of charge, and they fixed me right up. They were quick and kind to me.

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      0 out of 1 people found this review helpful.

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