Critter Cleaners

★★★☆☆
  • 9870 Hibert St # 1131

    San Diego, CA 92131

    Map & Directions
  • 858-566-7890

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.

They cut almost ALL of my dogs nails down to the quick and the haircut looked like it was done by a 5 year old. The lady at the counter is the rudest hag I've ever met in my life and her customer service is TERRIBLE. We literally walked into the store with hairdryers going crazy behind us, and went over how much we wanted cut. Obviously, I want to know what you're going to be doing to my dog before I just hand him off to you. The lady yelled at us and told us she knew what she was doing. Lo and behold the groomers have NO idea what they are doing. I've been to Animal Salon in RP at least 10 times these past years for the same thing I asked these people to do and they were around 10 bucks cheaper (this place was 46), faster, and BETTER. My dog has NEVER bled there. First time here? Blood. All over the ground. And they try to cover it up with a shoddy bandana. I want some sort of compensation for the pain you have caused us. Never coming back here. And please, get someone a bit more friendly for the front desk. Maybe that would bump you up to 2 stars. Please never go here.

1
★☆☆☆☆

They cut almost ALL of my dogs nails down to the quick and the haircut looked like it was done by a 5 year old. The lady at the counter is the rudest hag I've ever met in my life and her customer service is TERRIBLE. We literally walked into the store with hairdryers going crazy behind us, and went over how much we wanted cut. Obviously, I want to know what you're going to be doing to my dog before I just hand him off to you. The lady yelled at us and told us she knew what she was doing. Lo and behold the groomers have NO idea what they are doing. I've been to Animal Salon in RP at least 10 times these past years for the same thing I asked these people to do and they were around 10 bucks cheaper (this place was 46), faster, and BETTER. My dog has NEVER bled there. First time here? Blood. All over the ground. And they try to cover it up with a shoddy bandana. I want some sort of compensation for the pain you have caused us. Never coming back here. And please, get someone a bit more friendly for the front desk. Maybe that would bump you up to 2 stars. Please never go here.

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.

Probably the worst place I've ever been to for dog grooming. Left with my poor dog's nails bleeding and him all around grumpy and scared. I want some sort of compensation for what you guys did. Fucking bastards don't deserve business. Do

3
★★★★★

Probably the worst place I've ever been to for dog grooming. Left with my poor dog's nails bleeding and him all around grumpy and scared. I want some sort of compensation for what you guys did. Fucking bastards don't deserve business. Do

.

I have been taking my dogs, one large and one small, to Critter Cleaners for years and have always been very happy with their staff and service. They know their canine customers and treat them well in my experience.

4
★★★★☆

I have been taking my dogs, one large and one small, to Critter Cleaners for years and have always been very happy with their staff and service. They know their canine customers and treat them well in my experience.

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0 out of 1 people found this review helpful.

.

I have been taking my dachshund there (on a monthly basis) for about 3 years now and have always had a great experience with them. The staff there is very friendly and no appt is needed.

4
★★★★☆

I have been taking my dachshund there (on a monthly basis) for about 3 years now and have always had a great experience with them. The staff there is very friendly and no appt is needed.

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0 out of 1 people found this review helpful.

.

I saw the bad reviews yesterday when I was looking for their phone number and thought they were strange.I am a life long dog owner and have gone to groomers for over 35 years. First with collies and now with my 2 rescued mixes.

I decided to write a review when I got home from picking them up today as the ones I had read were not representative of my experiences at Critter Cleaners. The people are courteous and prompt on their pick up times. I took my poodle mix and terrier in today. They had lots of dogs, both large and small, waiting to be groomed or ready to be picked up.

They are reasonable and my dogs, while not happy about the process, came back clean, smelling nice and nicely clipped. I have been going there for about 2 years and am very satisfied with their service. I would recommend them to anyone.

4
★★★★☆

I saw the bad reviews yesterday when I was looking for their phone number and thought they were strange.I am a life long dog owner and have gone to groomers for over 35 years. First with collies and now with my 2 rescued mixes.

I decided to write a review when I got home from picking them up today as the ones I had read were not representative of my experiences at Critter Cleaners. The people are courteous and prompt on their pick up times. I took my poodle mix and terrier in today. They had lots of dogs, both large and small, waiting to be groomed or ready to be picked up.

They are reasonable and my dogs, while not happy about the process, came back clean, smelling nice and nicely clipped. I have been going there for about 2 years and am very satisfied with their service. I would recommend them to anyone.

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.

I noticed the bad reviews have disappeared. I saw them yesterday when I was looking for their phone number and thought they were strange. I decided to write a review when I got home from picking them up today.
They are courteous and prompt on their pick up times. I took my poodle mix and terrier in today. They had lots of dogs waiting to be groomed or ready to be picked up. They are reasonable and my dogs, while not happy about the process, came back clean, smelling nice and nicely clipped. I have been going there for about 2 years and am very satisfied with their service.

2
★★★★☆

I noticed the bad reviews have disappeared. I saw them yesterday when I was looking for their phone number and thought they were strange. I decided to write a review when I got home from picking them up today.
They are courteous and prompt on their pick up times. I took my poodle mix and terrier in today. They had lots of dogs waiting to be groomed or ready to be picked up. They are reasonable and my dogs, while not happy about the process, came back clean, smelling nice and nicely clipped. I have been going there for about 2 years and am very satisfied with their service.

Pros: Reasonable, capable and prompt.

Cons: None that I can think of.

.

I am very disappointed in the review that were listed as bad for Critter Cleaners I have been taking my dog there for the last year and I have had no problem. It takes them about 2 hours to bath him and trim him and he never seem lacking for water. Also I would never plan on a groomer cleaning the teeth of my dog. Not to say they cannot do it but I am sure it is hard with small dogs. I always take him to the Vet. They are very good as far as I am concerned.

2
★★★★★

I am very disappointed in the review that were listed as bad for Critter Cleaners I have been taking my dog there for the last year and I have had no problem. It takes them about 2 hours to bath him and trim him and he never seem lacking for water. Also I would never plan on a groomer cleaning the teeth of my dog. Not to say they cannot do it but I am sure it is hard with small dogs. I always take him to the Vet. They are very good as far as I am concerned.

.

I took my little yorkie there for the first time and had him bathed, trimmed, and his teeth brushed. They BROKE his jaw while cleaning his teeth!!! Do not have them brush the teeth of your little ones. I had to take mine to an oral surgeon to have his jaw fixed.

1
★☆☆☆☆

I took my little yorkie there for the first time and had him bathed, trimmed, and his teeth brushed. They BROKE his jaw while cleaning his teeth!!! Do not have them brush the teeth of your little ones. I had to take mine to an oral surgeon to have his jaw fixed.

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1 out of 2 people found this review helpful.

.

Critter Cleaners had my dogs for about 5 hours today and it seemed that they left them in the kennel without any sort of water. At the time I stopped in to check on them, I noticed there wasn't any water in the kennel, however it didn't cross my mind that it would be an issue as the puppies were suppose to be done much sooner. When they got home, the doggies lapped water for about 5 mins straight. When I went to pick up the dogs, they looked like they had just been run through a paper shredder with uneven blades to say the least. On top of it, they didn't trim our dogs as we requested. This was the first time we shaved our dogs, we usually get a poodle cut for them (puffed and blow dried), and this time they charged us $5 more making the total $90! The lady was very rude and dismissive to our concerns about the incorrect cut. My boyfriend had to trim them when we got home for 2 hours to even the "shave" out. My advice, take them to PetCo or someplace else this place is a rippppppp offffffffffffff!

1
★☆☆☆☆

Critter Cleaners had my dogs for about 5 hours today and it seemed that they left them in the kennel without any sort of water. At the time I stopped in to check on them, I noticed there wasn't any water in the kennel, however it didn't cross my mind that it would be an issue as the puppies were suppose to be done much sooner. When they got home, the doggies lapped water for about 5 mins straight. When I went to pick up the dogs, they looked like they had just been run through a paper shredder with uneven blades to say the least. On top of it, they didn't trim our dogs as we requested. This was the first time we shaved our dogs, we usually get a poodle cut for them (puffed and blow dried), and this time they charged us $5 more making the total $90! The lady was very rude and dismissive to our concerns about the incorrect cut. My boyfriend had to trim them when we got home for 2 hours to even the "shave" out. My advice, take them to PetCo or someplace else this place is a rippppppp offffffffffffff!

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2 out of 3 people found this review helpful.

.

Critter Cleaners is a very good place to have your pet groomed. They will wash, shave, or clip your pets nails for a very reasonable price. If you go every other week or so, they will lower the price.

4
★★★★☆

Critter Cleaners is a very good place to have your pet groomed. They will wash, shave, or clip your pets nails for a very reasonable price. If you go every other week or so, they will lower the price.

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1 out of 2 people found this review helpful.

.

Critter Cleaners is never very crowded and are usually pretty quick in grooming your pet. They have very reasonable prices and seem to treat the animals well.

4
★★★★☆

Critter Cleaners is never very crowded and are usually pretty quick in grooming your pet. They have very reasonable prices and seem to treat the animals well.

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1 out of 2 people found this review helpful.

.

When my friend and I needed to get her dog washed, we took her to Critter Cleaners. The people there were really nice and took really good care of my friend's dog. They did a nice job.

3
★★★☆☆

When my friend and I needed to get her dog washed, we took her to Critter Cleaners. The people there were really nice and took really good care of my friend's dog. They did a nice job.

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1 out of 2 people found this review helpful.

 

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